Revenue Cycle Director

Job Summary: The Management Advisory Services (MAS) Director is responsible for planning, managing, executing and leading a team of Staff in technology consulting related engagements, including ERP Integration; Software Selection/Implementation; Business Process Improvement; Technology Operations; IT Strategy; IT Infrastructure assessment, selection, design and implementation; Technology Compliance (e.g., HITRUST, NIST, ISO) assessment, remediation and certification; in addition to Business Transformation and Operational Excellence efforts.

In this role, the MAS Director is charged with managing teams of professionals through all potential project stages of diagnostic, planning, solution design and solution delivery to include managing engagement economics, accurate status reporting, quality control and legal risks to the Firm. The MAS Director is responsible for ensuring exceptional client service and high quality engagement deliverables. The MAS Director is also responsible for developing new business with existing clients and prospects of the Firm, including the identification of target companies.

The MAS Director is responsible for managing all aspects of client pursuits and advice to the practice leadership, professional development, thought leadership and business development including all phases of the client proposal process. The MAS Director is responsible for all aspects of practice administration including time entry, client contract administration, billings, collections and adjustments to engagement realization when needed. The MAS Director is also expected to spend a significant amount of time marketing and networking for new business, including identifying, pursuing and leading new business proposals.

In addition, the MAS Director will work with Practice Leaders to help build and expand services related to core market offerings of the practice. Job Duties: Business Development:

Collaborates with Partners and Managing Directors in identifying, pursuing and winning new business opportunities Leads BDO pitch team for middle market and selective large and global company opportunities Collaborates with pitch team in responding to new business inquiries Cross-sells other BDO services (forensics, corporate finance, valuation, tax, due diligence, litigation, assurance, etc.) Assists with the expansion of Management Advisory Services offerings Identifies new business opportunities to expand the Management Advisory Services practice and communicates such opportunities to his/her peers and practice leadership Works closely with the practice leadership to manage marketing and business development activities within practice Oversees the development of draft proposals and reports, and completes research, when needed Develops thought leadership for the MAS practice by developing whitepapers and presentations on topics relevant to clients and the profession Works closely with MAS leadership to refresh marketing materials and website content, when needed Collaborates with not only MAS leaders to service clients and expand our presence in the marketplace, but also other practice leaders to bring the best solutions to our clients and prospects Engagement Project Leadership: Drives professional, exceptional, high quality client service Oversees, guides and mentors managers and staff on professional client service delivery excellence Takes lead role in preparing and executing BDO engagement strategy as project leader in consultation with engagement partner Serves as a high level contact for clients regarding all questions and information, including progress, challenges encountered, and issues identified Ensures the development of efficient and effective project plans and project controls Evaluates and recommends alternative courses of action and potential solutions to achieve best result for client Ensures client service team appropriately analyzes client’s performance through financial results, KPIs and market growth Ensures the client service team provides exceptional client service and develops advanced level deliverables and/or solutions to client issues and opportunities Oversee and drive value-based diagnostic and analysis of performance improvement opportunities Reviews and approves engagement budgets and identifies opportunities to improve engagement efficiencies, where possible Ensures the preparation of periodic and timely billings, and ensures timely adjustments to engagement realization, as needed Directs multiple client engagements and underlying economics to ensure engagement metrics are achieved Identifies and informs managers and staff to utilize all available research aids (as practical), including databases and trade publications, to develop understanding of client’s industry Identifies, grows and maintains strategic relationships with client personnel, including members of client management Responsible for the preparation of formal and informal presentations for client meetings for status and reporting purposes Fosters a positive demeanor, learning attitude and client service mentality with managers, seniors and staff Supervisory Responsibilities: Supervises the workload of MAS Managers as well as Senior Associates and Associates (when necessary) on assigned engagements and reviews work product Ensures MAS Managers, Senior Associates and Associates are trained on all relevant software, practice tools and processes Evaluates the performance of MAS Managers, Senior Associates and Associates and assists in the development of goals and objectives to enhance professional development Delivers periodic performance feedback and completes performance evaluations for MAS Senior Associates and Associates in accordance with Firm guidance Acts as mentor to MAS Managers, Senior Associates and Associates, as appropriate Acts as a leader and projects a professional, positive attitude toward client and firm personnel Qualifications, Knowledge, Skills and Abilities:

Education:

Bachelor’s degree, required; degree with a focus in Computer Science, Business, Accounting or Finance, preferred or at least 7-10 years of Management Technology Advisory Services experience, required MBA, preferred Experience: A minimum of ten (10) years of experience within an internal or external consulting capacity, with a consulting firm, public accounting firm or Fortune 1000 company performing Management Consulting and Change Management as a Finance Operations, Merger and Acquisitions, Operations or Information Technology Subject Matter Expert required Prior experience working within a national consulting organization preferred Prior significant supervisory experience required Prior experience performing process reviews, systems reviews and reviews of application effectiveness preferred Prior experience assessing, selecting, designing and implementing technical solutions preferred Prior experience with project management, change management, stakeholder management, gap analysis, process design, workflow analysis, organization design and development, lean concepts, documentation and testing of new business capabilities and tools, business cases and identification and reporting of opportunities required Prior experience in client marketing and successfully managing multiple client pursuits and proposal efforts preferred License/Certifications: PMP, CPA, ITIL, ISO 27001, HITRUST CCSF or TOGAF certification, preferred Software:

Proficient in the use of Microsoft Office Suite, including Excel, Word, and PowerPoint, preferred Proficiency MS Visio for Process Analysis, preferred Familiarity with various common middle market ERP solutions and/or familiarity of software development methodologies and/or experience working with architecture frameworks, preferred Language: N/A Other Knowledge, Skills & Abilities: Excellent verbal and written communication skills, including the ability to review work product developed by others Willingness to go above and beyond to provide superior work product while meeting engagement deadlines Superior analytical skills, including ability to identify issues and anomalies Solid organizational skills, especially ability to meet project deadlines with a focus on details Ability to successfully multi-task while working independently or within a group environment Proven ability to work in a deadline-driven environment and handle multiple projects simultaneously Ability to effectively manage a team of professionals and delegate work assignments as needed Ability to build and maintain strong relationships with internal and client personnel Ability to encourage team environment on engagements and contribute to the professional development of assigned personnel Executive presence and ability to act as primary contact on assigned engagements Ability to adapt style and messaging to effectively communicate with professionals at all levels both within the client organization and the firm Ability to collaborate with partners and managers within other service lines and industries, as well as Advisory leaders Superior analytical and diagnostic skills and ability to break down complex issues and implementing appropriate resolutions Capable of working in a demanding, deadline driven environment with a focus on details and accuracy Solid project management skills Solid grasp of general IT solution development and control concepts (leading practices) Excellent people development and delegation skills, including training/instruction and engagement scheduling and budgeting Executive presence to act as primary contact for clients while preparing and presenting to clients and potential clients Capable of resolving complex business issues and proactive problem solving Capacity to build and maintain strong relationships with internal and client personnel Ability to travel 25-50% on average to perhaps as much as 75% of the time for a specific project, as needed About Us Join us at BDO, where you will find more than a career, you’ll find a place where your work is impactful, and you are valued for your individuality.

We offer flexibility and opportunities for advancement. Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world. At BDO, our purpose of helping people thrive every day is at the heart of everything we do.

Together, we are focused on delivering exceptional and sustainable outcomes and value for our people, our clients, and our communities. BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team. BDO professionals provide assurance, tax and advisory services for a diverse range of clients across the U.S. and in over 160 countries through our global organization.

BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP). A qualified retirement plan, the ESOP offers participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being. The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits offerings. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions.

We are committed to delivering exceptional experiences to middle market leaders by sharing insight-driven perspectives, helping companies take business as usual to better than usual. With industry knowledge and experience, a breadth and depth of resources, and unwavering commitment to quality, we pride ourselves on: Welcoming diverse perspectives and understanding the experience of our professionals and clients Empowering team members to explore their full potential Our talented team who brings varying skills, knowledge and experience to proactively help our clients navigate an expanding array of complex challenges and opportunities Celebrating ingenuity and innovation to transform our business and help our clients transform theirs Focus on resilience and sustainability to positively impact our people, clients, and communities Benefits may be subject to eligibility requirements. Equal Opportunity Employer, including disability/vets