Revenue Cycle Assistant (1-Year Temporary Assignment)

This is a 1-year temporary assignment, eligible for all Stamford Health Benefits

The Revenue Cycle Assistant is responsible for supporting the Accounts Receivable team focusing on:

• Billing Operations: entering, updating and removing charges based on superbills, spreadsheets, or other types of encounter forms; and reconciling charge batches

Billing Operations Focus:

• Accurately batches and enters charges relegated for manual entry within 3 business days of receipt.

• Reconciles each manual charge batch through established control mechanisms.

• Verifies that hospital-based charges are linked to eligible insurance plans.

• Effectively batches and assigns reason codes to correspondence within 3 business days of receipt.

• Coordinates account resolution with the Accounts Receivable team when appropriate.

Relevant to Each Focus:

• Accurately documents patient accounts of all actions taken.

• Establishes and maintains a professional relationship with all SHMG staff in order to resolve problems and increase knowledge of account management.

• Maintains standards set by management.

• Apprises management of concerns as appropriate.

• Informs management, as appropriate, regarding backlogs and time available for additional tasks.

• As necessary, negotiates a work improvement plan with management to raise work quality and quantity to standards.

• Completes additional projects and duties as assigned.

• High school graduate required.

• Experience working in a multispecialty group practice, healthcare system with an ambulatory focus, or academic medical center preferred.

• Passion to learn new subjects such as clinic operations related to patient registration, referrals, and cash collections.

• Basic computer skills, including Microsoft Windows programs and database program applications preferred.

• Moderate to advanced data entry skills and ability to use 10-key by touch with high accuracy rate.

• Ability to communicate effectively in written and spoken English.

• Demonstrates effective communication and interpersonal skills with a diverse population.

• Demonstrates the ability to carry out assignments independently, work from procedures, and exercise good judgment.

• Demonstrates the ability to maintain the confidentiality of all records.

• Demonstrates excellent customer service skills, including telephone interactions.