Revenue Collections Specialist

Summary

King County's Finance and Business Operations Division, Treasury section, is seeking a Revenue Collections Specialist (Fiscal Specialist 3)!

The property tax team handles billing, collecting, distributing, and reporting of real and personal property taxes, gambling taxes, and local improvement district assessments. This position is responsible for processing, reconciling, and ensuring the accuracy of property tax payments. Our ideal candidate will be detail-oriented, enthusiastic, forward thinking, agile, and customer service driven. We are looking for candidates with a 'can do' attitude with the ability to stay calm while handling a high volume of transitions, collaborate with team members, problem solve and learn new systems.

Scope of Job Duties: To be considered for this opportunity, you must at a minimum, demonstrate knowledge, skill and ability to:

• Use high-volume mass mailing and large-scale mail processing equipment to process, reconcile, ensure accuracy, and send electronic deposits to the bank while accurately entering account payment data into the property tax system. Open and prepare incoming property tax payments for processing and posting to tax accounts.

• Process incoming electronic payments via wire or ACH into the property tax system

• Conduct journal entries daily of payments into Oracle EBS

• Sort, load, and lift incoming and outgoing tax statements, mailings, and notices.

• Verify the accuracy of tax payments with the amount owed; identify and correct errors in payment calculations; research discrepancies; prepare tax refunds and payment returns; train and direct temporary staff in processing tax payments.

• Communicate tax information by email, telephone, and in person to a variety of taxpayers, Treasury staff, County departments, and outside agencies involving tax payments, and name or address change inquiries.

• Provide backup support for the cashier and other team members.

Minimum Qualifications:

• Clerical or Data Entry experience including entering and reviewing numerical data with speed, accuracy, and high attention to detail while focusing on time-sensitive deadlines;

• Ability to perform research, analyze and solve problems related to financial transactions;

• Strong communication, interpersonal, writing and customer service skills;

• Intermediate level of technology proficiency using MS Office Productivity tools in your daily work;

• Ability to manage your time and adapt to changing priorities, work on multiple priorities and projects simultaneously, meet quick deadlines, and produce timely and quality work products;

• Ability to work with people from diverse backgrounds.

We would love it if you have:

• Experience with mail handling

• Experience with payment processing

• Experience with LEAN processes and principles

• Experience with SharePoint, MS Teams and other collaborative online tools

TheTreasurySection is part of the larger

Finance and Business Operations Division portfolio of countywide services. FBOD's vision "Count on Us" reflects the division's deep-seated commitment to customer success, equity, employee engagement, resource stewardship, and operational excellence. If these values align with your own, please apply and join FBOD for a rewarding career!

Position Information:

• Work Site Details:The work associated with this position will 100% in office at King Street Center

• Work Schedule:This position is Non-Exemptfrom the provisions of the Fair Labor Standards Act and therefore is overtime eligible. Employees are paid on a bi-weekly schedule, every other Thursday, comprising a35-hour workweek; normally 7:00 a.m. - 2:30 p.m. Monday through Friday.

• Union Representation: This position is represented by Teamsters 117.

The Application/Selection Process:

The recruitment for this position is open to all qualified candidates. A completed King County Application is required. Applicants from this recruitment may be used to fill future opportunities in this job classification. We highly recommend that you also provide a resume and cover letter addressing how you meet the minimum qualifications and why you are interested in this position.

The selection process consists of a data entry skill assessment, phone screen, video interview, and reference checking. For some positions the process may also include skill testing, writing samples or additional interviews. Candidates will be updated on the status of their application via the email address used to apply.

Note: Online applications are preferred. However, if you cannot apply online, go to www.kingcounty.gov/jobs for other options.

If you have any questions or concerns while applying, please contact:

Caitlyn Prouty, Recruiter

Email: cprouty@kingcounty.gov

Supplemental Information

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference?Come join the teamdedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.