Revenue Agent 2 (In-Training) - Tax Discovery - Seattle

The Department of Revenue's (DOR) Compliance Division is looking for several instinctive individuals to fill a Revenue Agent 1 (RA1) in-training to a Revenue Agent 2 (RA2) vacancy in Seattle, WA.

The hiring manager may start screening applicants as early as May 28, 2024 and make a hiring decision at any time after. It will be to your advantage to submit materials as soon as possible.

Revenue is a dynamic learning organization where you will experience a remarkable work-life balance, with amazing leadership and talented co-workers ready and focused to achieve the agency's goals. We value diverse perspectives and life experiences. We employ and serve people of all backgrounds including people of color, immigrants, refugees, LGBTQ+, people with disabilities, and veterans. This unique culture of respect promotes a professional family of cohesive groups maximizing potential through opportunity. We offer a generous benefits package that includes defined benefit retirement plans; health, dental and vision coverage, deferred compensation plans, and as a public service employee, you may also be eligible for student loan forgiveness.   

Visit these links to watch our recruitment video to find out more about our agency and see what our employees say about why Revenue is a great place to work.

During the first few months, you will receive hands on training in the office although telework may also be available. The details will be worked out between you and your supervisor.

The salary listed for this position does not include the 5% premium pay for positions based in King County.  

We invite you to review the opportunity details below and forward this message to others you feel may be qualified.

If you are not familiar with how our in-training works, here is a simple breakdown. After selected, a detailed training will help you navigate through the program successfully. For the next 18 months, you will perfect your communications skills, ability to negotiate, and other investigative methods in resolving revenue collection activities on delinquent accounts. You will also provide advice, instruction, and training to a diverse customer base. In addition to the above, the list below are other responsibilities associated with a successful completion of the in-training plan and a successful advancement to RA2:

• Independently identifies, investigates, registers, and assesses avoided or evaded excise and/or use taxes from unregistered businesses, and owners of vehicles, vessels, aircraft, and other types of personal property. This includes the location and self-generation of cases or assignments.

• Comprehends and utilizes complex state tax laws (RCW) and rules (WAC), tax interpretation letters, orders of determination, and departmental policies and procedures to resolve questions, concerns, and objections.

• With minimal supervision, composes appeal responses that serve as legal briefs summarizing the Department's case in tax appeals.

• Takes collection action against non-compliant taxpayers, which can include tax warrants, bank/wage garnishments and revocation of business registration certificates.

• Conducts fieldwork and investigation on delinquent accounts at taxpayer places of business, job sites, and residence.

• Continuously records contact histories and taxpayer information throughout entire process on appropriate agency systems.

• Assists taxpayers/representatives with business registration, guidance on completing tax returns, and contacting other agencies when appropriate.

To qualify as a Revenue Agent 2 (range 50 - $4282 - $5756):

Two years' experience as a Revenue Agent within the Department of Revenue.

To qualify as a Revenue Agent 2 (in-training) (range 45 - $3796 - $5088):

Bachelor's degree in business or related field, public administration, communications, finance, economics, political science, criminal justice, law, sociology, or psychology (degree must be from an accredited college or university by the U.S. Department of Education and Council for Higher Education Accreditation [CHEA])

OR

Two years as a Tax Service Representative, Tax Information Specialist, or other tax collection experience in the Department of Revenue

OR

Experience may be substituted, year for year for education in any of the following areas:

• Experience directly responsible for collecting or attempting to collect debts owed or due from an individual or any kind of business entity.

• Experience in law enforcement, adjustment of claims, or investigations involving personal background, business practices or fraud.

• The successful candidate must also possess clear communication skills and effective use of technologies (Excel and Word) necessary to perform the job duties.*

To be considered:

• Complete the online application in detail, as it will be used as your initial resume.

• Attach a cover letter explaining your qualifications and desire for this position.

• If you have foreign education credentials, please include the evaluation of U.S. equivalency.

Incomplete applications or applications received without these materials may be disqualified.

To take advantage of Veteran's preference, please attach your DD-214, member 4 long form, or your NGB-22. Please blackout your social security number and date of birth before attaching.

Questions?

Hello, my name is Patrick and I will be assisting with this announcement. As a 20-year Army veteran, I understand the difficulty finding an enjoyable career with a work-life balance. At Revenue, we pride ourselves in connecting talented individuals with opportunity and would like to answer any questions you have. Please contact any part of the Staffing team at Jobs@dor.wa.gov or give me a call (360) 704-5738. 

To be considered for a Revenue Agent position, you must have complied with Washington state tax laws.  The Department of Revenue is committed to ensuring all employees perform in a manner warranting the highest degree of public confidence and demonstrate the highest level of ethics and integrity.  During the hiring process, the Compliance Division will review the Department of Revenue records to ensure you have complied with Washington state tax laws.

The Human Resources Division may use referrals from this recruitment to help fill future similar vacancies for six months.

For current Department of Revenue employees and union members of the WPEA, current promotion rules will apply if selected. 

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

This position is covered by a collective bargaining agreement between the Department of Revenue and the Washington Public Employees Association (WPEA).

The Department of Revenue is proud to be an equal opportunity employer. We embrace diversity and offer a respectful, inclusive culture for people with disabilities, as well as members of all protected groups and statuses. We encourage you to apply.

If you need help during the application process, please call the Human Resources Office at 360-704-5731. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.