Retirement Relationship Associate / IRA Specialist

Fiduciary Trust International is a premier investment and wealth management firm with a commitment to growing and protecting wealth across generations. We offer a dynamic and collaborative approach to managing wealth for high-net-worth and ultra high-net-worth individuals and families, family offices, endowments, foundations, and institutions. Unlike other firms, our investment managers, tax and estate planning professionals work together to develop holistic strategies to optimize clients' portfolios while mitigating the impact of taxes on their wealth. As a fiduciary, the guidance we provide is always in the best interests of our clients, without conflict or competing benefits. We offer boutique customization and deep expertise in specialized investment, tax and planning strategies alongside sophisticated technology and custody platforms.

Fiduciary Trust International is owned by Franklin Templeton, a diversified firm that spans asset management, wealth management, and fintech, giving us many ways to help investors make progress toward their goals. With clients in over 150 countries and offices on six continents, you'll get exposed to different cultures, people, and business development happening around the world.

Fiduciary Trust International, the HNW division of Franklin Templeton, is hiring a Retirement Relationship Associate / IRA Specialist (HNW Custody) to work in our St. Petersburg, FL location on a hybrid basis, approximately one day per month. The Retirement and IRA Relationship Associate serves as a primary point of contact for clients' daily requests and offers high quality account service and administration of retirement accounts with the objective of driving long-term satisfaction, client retention, resolving client inquiries, and ensuring regulatory oversight while helping our clients manage their retirement accounts.

Primary Responsibility is Client Administration and Regulatory Oversight of Retirement Accounts:

The Retirement Relationship Associate / IRA Specialist serves as subject matter expert for the organization regarding all retirement account policies, procedures, compliance, and IRS/ERISA regulations.

• Advanced understanding of laws, regulations, and policies related to retirement accounts with an emphasis on IRA account. Candidates must have ample IRA experience/knowledge.

• Works with Portfolio Managers & Relationship Managers to deliver client satisfaction by providing regulatory expertise and proactively identifying and resolving client issues.

• Analyzes relevant documents and forms related to complex beneficiary designations, contributions, distributions, and prohibited transactions.

• Explains IRA beneficiary options to eligible beneficiaries.

• Provides oversight and guidance of IRA policies & procedures.

• Independently manages all follow-up and ongoing deliverables by interacting with internal and external clients.

• Processes Charitable Contributions and IRA Contributions.

• Executes daily account administration activities, process clients' instructions, and follow through with involved parties.

• Processes Required Minimum Distributions / IRA Withdrawals.

• Reviews account opening contracts and required documents.

• Processes account closings, transfer documents, and coordinate outbound transfers.

• Prepares fee adjustments letters and update fee events.

• Monitors daily cash overdrafts, and apply cash receipts and wire transfers.

• Regularly speaks with HNW clients and responds to clients' retirement and IRA questions.

Additional Responsibilities include Client Management:

• Communicates retirement account legislation changes or updates to appropriate departments.

• Participates in client meetings at the discretion of Portfolio Manager.

QUALIFICATIONS:

• Bachelor's degree in business related field preferred

• 5+ years of relevant financial services industry experience

• IRA and Defined Contribution knowledge and experience required

• Prior Retirement Services / IRA regulatory and compliance oversight experience

• Prior client relationship experience

Knowledge, Skills, and Abilities:

• Excellent verbal and written communication skills

• Strong attention to detail

• Ability to work well independently and effectively in a hybrid / remote environment; must be able to self-manage time and be available during normal business hours

• Good interpersonal skills with the ability to function effectively in a team environment

• Ability to manage challenging external clients and special situations

• Ability to effectively prioritize and adapt to changing workloads and deadlines

• Strong analytical ability

Compensation Range: Along with base compensation, other compensation is offered such as a discretionary bonus, 401k plan, health insurance, and other perks. There are several factors taken into consideration in making compensation decisions including but not limited to location, job-related knowledge, skills, and experience. At Franklin Templeton, we apply a total reward philosophy where all aspects of compensation and benefits are taken into consideration in determining compensation. We expect the salary for this position to range between $65K-75K base pay plus an opportunity to earn a discretionary bonus. Actual salary offered will depend on several factors, including the candidate's experience and skill level.

#LI-US

#Hybrid

#Associate

Experience our welcoming culture and reach your professional and personal potential!

Our culture is shaped by our diverse global workforce and strongly held core values. Regardless of your interests, lifestyle, or background, there's a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life.

By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life's adventures, taking care of your family members, or making a positive impact in your community, we aim to have them covered.

Learn more about the wide range of benefits we offer at Franklin Templeton

• Most benefits vary by location. Ask your recruiter about benefits in your country.

Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.

Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need an accommodation to search for or apply for one of our positions, please send an email to accommodations@franklintempleton.com. In your email, please include the accommodation you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.