Retirement Benefit Analyst

Job Posting Title

Retirement Benefit Analyst

Agency

Supervisory Organization

Job Posting End Date (Continuous if Blank)

July 09, 2024

Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date (Continuous if Blank)

Full/Part-Time

Full time

Job Type

Regular

Compensation

$52,325.00 per year

Job Description

Application Requirements

• Please upload a resume with your Workday application.

Introduction

• The Retirement Benefit Analyst (RBA) position is a short-term, entry-level job at the Oklahoma Public Employees Retirement System (OPERS). The hiring rate is $52,325 per year. An RBA will learn the basic functions of the job within the first eight to ten months of their trial period. Once proficient in those duties, the RBA will progress to Retirement Benefit Analyst Specialist which pays $60,150 per year. RBAs are expected to progress to RBA Specialist within a maximum of 11 months or they will not be retained.

Summary

• Retirement Benefit Analysts are responsible for calculating benefit amounts and changes to benefits, determining eligibility for retirement, processing applications and forms, calculating refunds and purchases, resolving discrepancies, balancing monthly totals, and other related duties.

Essential Functions

• The essential functions of this position include, but are not limited to the following:

• Calculate service credit, benefit amounts, benefit estimates, and eligibility for retirement.

• Process applications and forms regarding retirement benefits.

• Coordinate with members and employers to ensure that appropriate documentation has been received. Verifies salary data. Updates changes to member records.

• Determine eligibility and calculates cost for delinquent service or unused sick leave service credit. Communicate with the employers for collection of amounts owed.

• Determine eligibility and calculates repayment of withdrawn contributions and service purchases related to temporary total disability and communicates this information to the employer and member.

• Process death applications for active and retired members and joint annuitants.

• Process refunds of ineligible contributions.

• Prepares and reviews outgoing correspondence.

• Calculate withdrawals, verifies service credit, and prepares vested benefit offers for eligible members. Schedule withdrawal payment dates. Determine eligibility for rollover of contributions and coordinates with members and financial institutions.

• Process new retirements, vesting, and de-vesting for members.

• Respond to telephone and email inquiries. Counsel members in person and replies to correspondence from members regarding various benefits and credits.

• Assist in other areas of the agency as needed.

• Other duties as assigned.

Knowledge, Skills & Abilities

• Knowledge of current computer software and applications.

• Knowledge of basic arithmetic, basic accounting methods, procedures, and terminology.

• Knowledge of state laws and agency rules and processes related to retirement system benefits.

• Ability to communicate effectively with a diverse population.

• Ability to apply state laws and agency rules and processes to benefit calculations, eligibility, and other retirement-related issues.

• Ability to analyze appropriate records and determine authorized benefits.

• Ability to counsel members and employers on retirement benefits and eligibility.

• Ability to effectively manage time, organize work, and prioritize tasks.

• Ability to establish and maintain effective working relationships.

Education & Experience

• Three years of technical bookkeeping, accounting, auditing, claims adjusting, eligibility determination, or reviewing and analyzing requests for determination of retirement benefits or other related benefits; or an equivalent combination of education and experience, substituting thirty semester hours of college coursework for each year of the required experience.

Physical Requirements

• The majority of the work is spent sitting at a desk working at a computer screen and using a keyboard; numeric and alpha filing of hard copy documents; operating a 10-key calculator, copier, and fax machine; communicating verbally in person and by telephone, in writing, and through electronic systems. May be required to lift up to 15 pounds.

Competencies for Retirement Benefit Analyst

• Problem Solving

• Maintains a solution-focused mindset to gather information, identify key issues and collaborate with others to identify solutions.

• Interpersonal Relationships

• Builds constructive working relationships that are characterized by a high level of trust, cooperation, and mutual respect.

• Customer Service

• Consistently demonstrates interest in customers and anticipates their needs, then responds to the customers' needs in a timely manner.

• Continuous Learning

• Embraces an ongoing commitment to formal and informal learning and self-improvement. Takes initiative to seek out personal and career development.

• Communication

• Writes, presents, and interprets information in a clear, concise, and organized manner. Considers the audience when composing or crafting a message. Uses technology effectively to deliver information. Promotes and exhibits transparency through timely communication of important issues.

• Prioritization

• Sets priorities and goals and designs or uses tracking systems or timetables to achieve those goals.

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.