Retirement And Benefits Technician 2 (Pcn 028014)

This position is open to Alaskan Residents only.

Please check out the residency definition to determine if you qualify.

What you will be doing:

• Coordinating the reporting of all pension system contributions from participating employers.

• Processing retirement contribution payrolls for the Public Employees' Retirement System, Teachers' Retirement System, Supplemental Benefits System and the Deferred Compensation Plan.

• Applying different reporting requirements, rules and regulations for each individual plan ensuring both IRS tax code and the Division's statutes, regulations and policies are met.

• Providing technical support for several different proprietary systems used by employers for reporting contributions and indicative data,

• Trouble-shooting employer payroll reporting issues,

• Certifying all pretax direct transfer or direct indebtedness payments.  

Our organization, mission, and culture:

The Division of Retirement and Benefits administers State of Alaska and political subdivision retirement and benefits plans. The Division of Retirement and Benefits supports the needs of active and deferred members, as well as retirees. We achieve organizational excellence by focusing on the customer to deliver exceptional services using effective and efficient processes.

The benefits of joining our team:

There are many opportunities for growth and career advancement within the Division.  The Division hosts a Pension Academy where staff members attend training sessions on specific topics related to retirement and benefit processing. In addition, there are many opportunities to learn more about your own retirement and benefits.

The working environment you can expect:

Our office setting is a large, quiet space sectioned by cubicles for individual office areas. This position is located at 400 Willoughby, across the street from the State Office Building in beautiful downtown Juneau. Office hours are Monday through Friday, 8 am to 4:30 pm. This position is eligible for telework if circumstances warrant.

Who we are looking for:

To be successful in the position, the ideal candidate will possess the following knowledge, skills, abilities and experience:

• Excellent written and oral communications skills, 

• Detail oriented,

• Exceptional organization skills,

• Commitment to excellent customer service.

• Adaptable to changing priorities while maintaining a positive attitude,

• Ability to work independently with good judgment, as well as with a diverse team,

• A strong work ethic with reliable attendance and punctuality,

• Ability to learn a variety of proprietary computer systems,

• Knowledge of computer usage including Microsoft Word, Excel and Outlook.

If this sounds like your skill set, or one you would like to develop, please submit an application through Workplace Alaska.

Six months of experience as a Retirement and Benefits Technician 1 with the State of Alaska or the equivalent elsewhere.

OR

Six months of entry-level technical experience that required applying basic knowledge of a retirement program, benefits program, human resources policy, or labor relations guidelines, or in preparing, receiving, reviewing and processing health, life, or disability insurance claims or payments, or processing budgetary or financial documents.

"Processing," means responsibility for performing basic calculations, the accuracy of the information, and its compliance with policy and guidelines.

The experience is equivalent to Human Resource Technician 1, Administrative Assistant 1, Insurance Licensing Examiner 1, PFD Technician 2, Eligibility Technician 1, and Accounting Technician 1 with the State of Alaska or the equivalent elsewhere.

OR

One year of advanced clerical experience in an office environment where the work supported the efforts of technical or professional staff, and required some application of guidelines and policies to meet assigned responsibilities.

"Application of guidelines or policy," means that written direction or accepted theory, from which deviation is not a common option, dictates the nature and process of the work.

Experience is equivalent to Office Assistant 2, Office Assistant 3, Office Assistant 4, Accounting Clerk, Secretary, and Statistical Clerk with the State of Alaska or the equivalent elsewhere.

OR

One year of post-secondary education (32 semester hours or 48 quarter hours from an accredited college or university equals one year) in any field.

At time of interview, please provide the following:

• A copy of academic transcripts (unofficial are okay; please ensure that the institution name/URL is listed on the transcripts), if needed, to meet the minimum qualifications.

Please read the below information carefully. This applies to your application submission.

SUPPLEMENTAL QUESTIONS

For your application to be evaluated, you must answer the Supplemental Questions. Be specific in your answers and tell us how you acquired the relevant experience. Please use complete sentences and proof-read your submissions when answering the supplemental questions. Your responses will be considered a writing sample and will be used to determine which applicants will advance to the interview phase of the recruitment process.

EDUCATION

To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application. (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION

Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.

THIS RECRUITMENT IS FOR ALASKA RESIDENTS ONLY

This recruitment is open to Alaska Residents only. Applicants must meet Alaska Residency Requirements in order to be considered for employment at this time.

WORK EXPERIENCE

Applications will be reviewed to determine if minimum qualifications are met. Therefore, all work experiences the applicant is using to meet minimum qualifications for this position must be documented in the application package.  Please include the employer's name, your job title, dates of employment, and whether the employment was full or part-time. Applicants who submit packages that do not provide sufficient information to demonstrate minimum qualifications are met may not advance in the selection process.

NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.

MULTIPLE VACANCIES

This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

EEO STATEMENT

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

NOTICE

If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.com' domains. For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page located at https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE

Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov.

For applicant password assistance, please visit:  https://www.governmentjobs.com/OnlineApplication/User/ResetPassword

For specific information in reference to the position, please contact the hiring manager:

Jared Pigue, Retirement and Benefits Specialist 2

Phone: 907-465-5715

jared.pigue@alaska.gov