Retirement Analyst II

Company

Cox Enterprises

Job Family Group

People Solutions

Job Profile

Benefits Analyst II

Management Level

Individual Contributor

Flexible Work Option

Hybrid

• Ability to work remotely part of the week

Travel %

Yes, 5% of the time

Work Shift

Day

Compensation

Compensation includes a base salary of $58,400.00 - $87,600.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

Cox Enterprises is hiring a Retirement Analyst II to provide the timely delivery of retirement, termination, and death calculations to the Cox Pension Plan participants and beneficiaries. The Retirement Analyst responds to inquiries and accurately processes a high volume of intermediate and complex Tier 2 and Tier 3 requests, including benefit estimates, retirement applications, death claims, payment setups, and retiree healthcare elections/changes within established time frames. Review, update, and maintain confidential information in multiple systems (Workday, Benefit Connect, and Bank of New York Mellon). Manage Tier 2 and Tier 3 active and pending cases according to service level agreements. Provide system support for plan participants with online enrollment, application of benefits, intermediate and complex technical issues. Research and resolve data discrepancies. Manage monthly reports and external communication.

Primary Responsibilities

• Determine eligibility and process benefit estimates, retirement calculations, and death benefit claims for the Cox Pension Plan participants.

• Research and respond to service-related inquiries.

• Reference pension plan provision sections regarding administrative issues.

• Demonstrate problem-solving skills relating to the pension administration systems (Workday and Benefit Connect).

• Provide outstanding customer service to plan participants, beneficiaries, and Employee Service Centers.

• Review and enter demographic data, salary, job codes, retiree healthcare premiums, tax withholdings, banking information, and beneficiary options.

• Calculate and enter monthly and retroactive pension benefits due.

• Request payroll modifications and adjustments for replacements and required minimum distribution.

• Validate and initiate overpayment recovery.

• Process Social Security recalculations.

• Provide inbound/outbound call handling support as needed.

• Assist with identifying reporting and query needs.

• Accurately update and maintain electronic records.

• Answer general 401(k) administration questions.

Minimum:

• A bachelor's degree in a related discipline and 2 years of experience in a related field. The right candidate could also have a different combination, such as a master's degree and up to 2 years or 6 years of experience in a related field.

• Strong mathematical skills and familiarity with general accounting principles.

• Experience working with pension plans is required.

• Ability to comprehend, retain, and communicate pension plan rules.

• Ability to articulate information clearly and respond to inquiries via email, fax, and mail.

• Ability to determine eligibility, process, and review intermediate and complex pension-related transactions to execute the next steps.

• Strong organizational skills; ability to multi-task and handle deadlines effectively in a fast-paced environment.

• Demonstrate excellent judgment and decision-making skills.

• Excellent interpersonal, verbal, and written communication skills.

• Self-motivated with a good work ethic; disciplined to work effectively both independently and in a team environment; ability to establish strong, positive relationships.

• Strong computer skills (Proficiency using Microsoft Office tools (specifically Excel, Word, and PowerPoint).

• Ability to handle sensitive situations with professionalism and confidentiality.

• Analytical and creative problem-solving skills; strong attention to detail.

Preferred:

• Advanced degree preferred.

• Knowledge of pension plan software

• Experience using HR systems to administer benefits, preferably Workday.

• Proven ability to serve as a quality reviewer is preferred.

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

About Us

As our primary divisions Cox Automotive and Cox Communications drive new waves of innovation, Cox Enterprises is entering spaces like cleantech, healthcare, esports and more. We're a family business guided by a legacy of bold innovation that's driven by those who want to make their mark. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer

• All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.