You must be a resident of Nevada to be considered. Compensation: $12 - $14.50 an hour, depending on performance.
Customer Retention Specialist- Work at home- Nevada Residents ONLY
Leader in Customer Experience Solutions, OptimumCX, is seeking a Customer Retention Specialist - Work at Home.
Compensation: $12 - $14.50 an hour, depending on performance.
This exciting work at home job is a direct hire opportunity with OptimumCX LLC. Please pay close attention to the technology and environment requirements for this position. The Customer Retention Specialist will provide exceptional customer service experience to small businesses located primarily in North America. Use your persuasion skills to win back customers and get rewarded! You will be responsible for retaining North American small business owners who are considering cancelling their subscription service. Youll actively listen to understand the customers reasons for leaving and retain them through a variety of defined playbook strategies. Specialists will be participating in paid, virtual training from home. Your ability to win over people with your positive attitude and persuasion skills will remind customers why they originally signed-up as well as promoting additional value in extending their cloud communications services monthly bonuses for meeting and exceeding targets!
Primary Job Functions:
Technology Requirements:All Applicants must have their own computer equipment. Below are the necessary computer requirements. Please do not apply unless all requirements have been met.
• OptimumCX Offers Great Benefits, including:
• Full time work hours
• Paid training
• Opportunity to earn bonuss
• Advancement/career opportunities (WE PROMOTE FROM WITHIN) 85% of our current managers have been promoted into their current positions
• Benefits offered after completion of 60 consecutive workdays
• PTO Accruals start day one