Retail/Warranty Technician

Lazy Days RV Elkhart , IN 46516

Posted 4 days ago

POSITION SUMMARY: This position is responsible to prepare and repair coaches and document all work performed on a repair order.

ESSENTIAL JOB FUNCTIONS:

  • Manage work assignment including flag time, cause and correction documentation, escalation to supervisors when repair time will exceed allotted time

  • Experience performing Pre-Delivery Inspections to prepare an RV for customer delivery

  • Knowledge of electrical and electrical diagnostics

o Including: 120AC and 12DC

o Inverters and converters

o Basic knowledge of AC electrical system theory and testing

  • Inspect and complete battery maintenance

  • Perform engine and generator oil changes

  • Perform chassis lube

  • Basic woodworking, cabinetry and skills

  • Experience inspecting, diagnosing and determining repair or replacement of all major systems and components found in an RV

o Including but not limited to: Brakes, hydraulic systems, air conditioners, furnaces, water heaters, refrigerators, stoves, plumbing, slides, jacks, and LP/propane

  • Completing preventative maintenance on various RV components

o Including but not limited to: fuel filter, air filter, hydraulic filter, water separator, air dryer service, axle seals, slide & jacks, brakes, and exterior sealant

  • Experience installing RV accessories

o Including but not limited to: Hitches, brake controllers, slide out toppers, satellites, furniture, awnings, back up cameras, Wi-Fi extenders, mattresses, appliances, and vent covers

  • Perform tire & brake checks

  • Understanding and compliance with OEM and vendor warranty procedures

  • Basic understanding of generator operation and maintenance procedures

  • Maintain a safe and clean work environment

  • Ensure the proper use, care and storage of all tools and equipment

  • Provide high level quality repairs on all work assignments

  • Attend all company required meetings and training

  • Additional responsibilities as requested or required.

QUALIFICATIONS AND EXPERIENCE:

  • Minimum 1-year service technician experience or related fields preferred

  • RVIA certification helpful but not required

  • Prior technical experience in electrical, plumbing, or carpentry is highly desired

  • Valid Driver's License and clean driving record to meet insurance requirements

  • Must provide own tools

  • Must have excellent customer service and communication skills, both verbal and written

PHYSICAL REQUIREMENTS:

  • Availability to work more than 40 hours a week including nights, weekends, and whenever needed to meet business needs

  • Flexibility to cover changing work schedules as needed

  • Ability to lift to 70 pounds

  • Ability to repeatedly bend, stoop, reach, climb stairs, push and pull

  • Must be able to stand / walk for extended periods of time

  • Potential exposure to heights and hazards

  • Exposure to environmental conditions include heat, cold, humidity, noise, dust and wetness

  • Ability to work in changing climates and work outside for extended periods

  • Ability to perform essential functions with or without accommodation

EDUCATION:

  • High School Diploma or equivalent
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Retail/Warranty Technician

Lazy Days RV