Retail Warehouse - Product Support Associate

Bob's Discount Furniture Deptford , NJ 08096

Posted 6 months ago

Product Support Associates

Full Time and Part Time Career Opportunities

Product Support Associates are TEAM members within the Bob's Discount Furniture organization and play a vital role by assuring Stores receive and stage merchandise in a manner consistent with the Company's core values and creative vision; assisting and enabling Stores to achieve established Sales expectations. The primary function of a Product Support Associate is to work with Store Management and Visual Merchandising to maintain; warehouse safety, showroom merchandising standards, receiving and inventory guidelines and to perform day to day back-end operations according to established Company guidelines.

"No phony sales, no phony gimmicks, just everyday low prices and value!

We call it the Bob's Way because no one does it better!" - Bob Kaufman Founder and President Emeritus

At Bob's we understand there are many companies you can choose to work for, so, along with exceptional opportunities for career growth we offer a fun and team oriented work environment and great benefits!

The Benefits and Perks

  • Feeling under the weather, we've got you covered! We offer National Health, Dental and Vision coverage

  • Life insurance Employer paid basic Life Insurance, with the option to add Voluntary Life Insurance as well!

  • 401(k) Profit Sharing Plan Generous Company match!

  • Paid Personal/Sick Days

  • Paid Vacation, Sick Days, Holidays and your Birthday! After all, your Birthday should be a Holiday

  • Employee Assistance Program

  • Our prices are already low, but why not more! Generous Employee Discount

  • The flexibility of working a Retail Schedule (weekends, evenings & holidays)

  • Need a pay advance? Take advantage of Bob's Bail Out Program

  • Have an unexpected extraordinary expense? Take advantage of Bob's Helping Hand Program. Bob's cares and is here to help

  • And much more!

Many of our benefits are paid wholly or in part by Bob's Discount Furniture and are available to eligible employees.

Job Responsibilities

  • Receive and ship (load and unload) Bob's merchandise while observing all guidelines set forth by the Company to limit shrink

  • Stage Showroom and/or Outlet in preparation to receive merchandise in accordance with Visual guidelines

  • Assemble Bob's Merchandise with care, working conscientiously to limit damage

  • Coordinate and prepare unsold Merchandise for shipping

  • Expedite Customer product pickups according to Company guidelines

  • Actively assist in conducting Inventory as required

  • Exhibit The Bob's Way with all Customer interactions

  • Observe and maintain safety requirements of Bob's Discount Furniture

  • Contribute to and maintain a clean a back- end (warehouse / stock room) and Showroom working environment

  • Assist with Caf duties as directed

  • Other duties and responsibilities as assigned

Required Qualifications

  • Flexibility to work a 5 day retail schedule that includes nights, weekends (both Saturdays and Sundays for Full Time, either / or for Part Time), and most holidays.

  • Ability to work within Teams and follow direction

  • Ability to actively listen

  • Ability to communicate effectively and utilize communication tools appropriately

  • Ability to move and lift objects

  • Ability to contribute to the Stores overall success

Preferred Qualifications

  • Career minded with capacity to grow professionally

  • Proven track record of back-end retail warehouse or stock room experience

  • A Team player with a desire to exceed expectations

  • Customer Service experience

#sales

Bob's Discount Furniture is proud to be an Equal Opportunity Employer and is committed to reasonably accommodating qualified persons with disabilities to enable them to perform the essential duties of their position.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
MacyS Seasonal Retail Support Associate WomenS Shoes Full Time Deptford Mall

Macy's, Inc.

Posted Yesterday

VIEW JOBS 12/6/2019 12:00:00 AM 2020-03-05T00:00 Love being around people and making them happy? Good at finding just the right thing to complete an outfit? As part of our sales team, you'll do just that, bringing the Magic of Macy's to life for our customers. Every day brings new challenges and excitement, and every customer interaction gives you the opportunity to do what you do best: find solutions and provide exceptional customer service. ... More " So if you live on the cutting edge of fashion and have a keen eye for design, why not put that expertise to work on the sales floor? Join our team of problem solvers and doers: Apply today! Job Overview: The Seasonal Women's Shoes Support Associate is responsible for all non-selling functions associated with operating the Women's Shoes business. The Seasonal Support Associate assists with the delivery of shoes to the Sales Consultants when FSS and other technologies are present. The Seasonal Support Associate is also responsible for returning Women's shoes boxes to their proper bin, merchandising the sales floor, floor moves, placement of new receipts, maintaining an orderly stockroom, replenishment, fulfillment, RFID, POS transactions, and reverse logistics. The Seasonal Support Associate is also responsible for performing other duties as necessary. In order to present our customers with the best holiday shopping experience, many of our Seasonal Women's Shoes Support Associates arrive prior to store opening and remain after closing to ensure we are ready to make Macy's magic. Seasonal associates will have the opportunity to work a flexible schedule on a temporary basis, which may include early mornings, evenings, weekends and busy events such as the day after Thanksgiving and the day after Christmas. And don't forget - just in time for holiday shopping, you will receive an employee discount of up to 20% starting your first day! Essential Functions: * Recover shoe sales floor and scan inventory back into stock. * Maintain integrity of shoe inventory by ensuring accuracy of scanning and placement. * Ensure the monthly virtual inventory is accomplished so that 100% of the stockroom is scanned and up to date. * Check each pair that is delivered to the customer and returned to inventory from the selling floor to ensure a full pair is present. * Ensure pricing of all shoes are accurate and that signage on each table is displayed correctly. * Be proficient in POS and MPOS systems including Search and Send, My Client and More@Macy's tablet app. * Proactive in assisting customers who are using devices to shop and compare, whether Macy's devices or their own. * Provide an exceptional customer experience by ensuring the customer is always the priority. * Pull orders from stock and stage for selling associates. * Fulfill shoe orders. * Replenish displays and other products as needed. * Participate in the physical inventory process and ensure that shortage prevention initiatives are executed. * Maintain orderliness and cleanliness of shoe stockroom area. * Attend to customer service needs in a friendly and helpful manner when approached. * Maintain high customer readiness standards by delivering a clean, neat, easy to shop store environment. * Execute merchandising, fulfillment, RFID, and reverse logistics tasks timely. * Assist with movement of fixtures and merchandise. * Follows shortage programs and procedures. * Maintain department recovery standards; including stockroom maintenance, replenishment, and preparing and returning BOPS/SDD orders. * Adhere to Asset Protection and inventory control and compliance procedures. * Regular, dependable attendance and punctuality. Qualifications: Education/Experience: * No specific educational accomplishment is required. * Previous selling experience and product knowledge in Women's Shoes preferred, but not required. Communications Skills: * Ability to read, write and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Ability to effectively communicate with customers, peers, and management. * Able to communicate on the telephone with proper etiquette. Mathematical Skills: * Basic math functions such as addition, subtraction, multiplication, and division. * Able to use a calculator. * Must be able to calculate percentages and ratios. * Must be able to make change using American monetary units. Reasoning Ability: * Ability to work as part of a team, or independently with minimal supervision. Physical Demands: * This position involves constant moving, talking and hearing, reaching, and standing for at least two consecutive hours. * May occasionally involve stooping, kneeling, crouching, and climbing ladders. * May involve close vision, color vision, depth perception, focus adjustment. * May involve moving or lifting items at least 30 lbs. Other Skills: * Must enjoy meeting and interacting with customers. * Possess strong sense of urgency and thirst for learning. Work Hours: * Ability to work a flexible schedule, including mornings, evenings, and weekends, and busy events such as the day after Thanksgiving, special Big Event days, and the day after Christmas, based on department and store/company needs. This job overview is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job overview at any time. Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Macy's, Inc. – including Macy's and Bloomingdale's – will consider for employment qualified applicants with criminal convictions in a manner consistent with SFPC Art. 49 and LA MC ch.XVIII Art. 9. Help make life shine brighter. Collaboration, Creativity, Culture. Macy's, Inc. Deptford NJ

Retail Warehouse - Product Support Associate

Bob's Discount Furniture