TD Ameritrade is a leading provider of investing technology and education, enabling traders to build and execute their investing strategies and processing more trades per day than any other financial services firm.
The Retail Trading Professional supports TD Ameritrade's highest revenue generating, most sophisticated retail active trader clients. Retail Trading Professionals handle phone calls (inbound and outbound) and inbound chats in a fast paced, market sensitive environment. Duties include order entry, software tutorials, relationship building and management, risk analysis, and management and mentorship of clients through education on strategies and products.
Our office is conveniently located right off of Dodge on the TD Ameritrade campus within Old Mill. We offer an on-site cafeteria, covered parking and state of the art campus fitness facility. With approximately 330 associates in this building, associates get to experience working for an industry leader, among highly engaged co-workers, within a close-knit office.
Provide direct, real-time trader support to our retail active trader client segment
Master and teach the firm's most complex trading platforms (including, but not limited to: thinkorswim, and Mobile Trader) to help clients harness and maximize TDA technology
Analyze and interpret client positions and market conditions to proactively present advantages and disadvantages of various strategies to find the best solutions for our clients
Utilize trading experience to coach clients on best market practices including, but not limited to efficient order execution
Mentor clients and convey margin rules and calculations on derivative (options) positions and risk management
Perform multiple tasks simultaneously to serve multiple trader clients and associates in order to create a superior client experience
Leverage industry knowledge and platform expertise to deliver well-positioned leads to branches and other business partners
Bachelor's degree, or equivalent experience
Understanding of equities, option strategy, and risk preferred and a strong interest in the securities industry and capital markets
Must have necessary sense of urgency and strong judgment and prioritization skills
Must possess excellent oral and written communication skills
Ability to present complex information in a simplified manner to clients and associates
Series 7, 63 (or equivalent) with registration in all 50 states, or the capability to acquire them within the prescribed training plan upon hire
Military education, or experience may be considered in lieu of civilian requirements listed
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