Retail Team Leader - Part Time

Goodwill Industries Of Western Michigan Newaygo , MI 49337

Posted 6 days ago

Retail Team Leader - Part Time

Our mission is to Change Lives through the Power of Work!

  • Family-friendly hours

  • Flexible schedule

  • Closed on major holidays

  • Employee discount

  • Caring & Inclusive culture

  • Supports a great cause!

Primary Responsibility:

  • Assist store management with the execution of daily operations of a retail store, excluding personnel issues.

Job Functions:

  • Assist store management with the following job functions.

  • General operations, including acquisition, display, and sale of merchandise to include rotation of goods, pricing, adequate inventory, etc.

  • Performing administrative and clerical duties of store operations. Providing sales reports and accurate retail information on a timely basis.

  • Overseeing all personnel, clients and volunteers assigned to the retail store.

  • Directing training.

  • Enforcing store procedures ad GIWM policies on a day-to-day basis.

  • Ensuring grounds and building are properly maintained. Reporting need for repairs and recommending replacement as necessary.

  • Enhancing security and loss prevention.

  • Ensuring safety compliance for all OSHA/MIOSHA requirements, and GIWM safety regulations are adhered to.

  • Perform job functions of a Lead Cashier, Retail Associate, as required.

Education:

  • High school diploma or equivalent preferred.

Experience:

  • Minimum of one year experience in retail operations required.

Work Conditions:

  • Inside generally 100%, however, may include outside work on occasion.

  • Moderate emotional effort. Work environment occasionally hectic with occasional high stress. Short deadlines requiring some overtime. Weekends and holidays required.

  • Available and on call for emergency situations at stores.

  • Use of personal vehicle to conduct agency business, as needed.

  • Some travel required for off-site meetings and coverage at other stores.

Core Competencies:

  • Demonstrate accuracy with accounting and book keeping.

  • Handle customer complaints in a courteous and responsible manner.

  • Must be able to provide positive internal and external customer relations and to easily interact and work with individuals referred for training.

  • Demonstrate ability to think independently in supervisor's absence.

  • Meet production goals.

  • Demonstrate quality control and accuracy with sorting and pricing guidelines.

  • Kaizen principles: follow 6S Checklist, procedures, signage and layout.

  • Maintain a good driving record, valid insurance, valid driver license.

  • Maintain a valid powered industrial truck license, when required.

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Retail Team Leader - Part Time

Goodwill Industries Of Western Michigan