Retail Team Leader

Genuine Parts Company Anchorage , AK 99501

Posted 2 months ago

Job Description:

Acts as retail team leader including activities such as creating/maintaining a customer-friendly retail environment, ensuring product is displayed according to company guidelines, and ensuring retail employees present a positive, customer-centric, image.

  • Retail Sales Growth

  • Store Profit Improvement

  • Inventory Turnover Improvement

Responsibilities

  • Partners with the store management to lead a culture where every team member in the store strives to achieve benchmark customer service and store standard outcomes as defined in the KPI list.

  • Sets the customer experience benchmark in the store and leads by example to ensure a positive customer interaction.

  • Instills an attitude of customer service excellence and superior selling skills across the team by displaying correct behavior, training employees when necessary.

  • Maintains general cleanliness standards, both inside and outside of the store, ensuring fixtures are clean and in good repair, floor is clean and free of clutter, windows are clean and free of unnecessary stickers or signage and parking lot is free of rubbish.

  • Processes ePlanogram updates in point-of-sale system to ensure information is current and available.

  • Ensures ePlanogram updates are completed on time and to plan. Provides feedback on any issues with ePlanograms to the retail team.

  • Ensures all price labels are updated on a weekly basis and conduct regular price label checks, using the hand held RF scanner.

  • Reports any issues with price labels back to the retail team.

  • Ensures all product within the planogram is forward facing and pulled to the front of the shelf (front and faced).

  • Proactively manages any out of stocks and conduct an ' out of stock' scan, using the hand held RF scanner, daily, ensuring stock is full and on show at all times.

  • Ensures all price labels are updated on a weekly basis and conducts regular price label checks, using the hand held RF scanner. Reports any issues with price labels back to the retail team.

  • Actively suggests the Know How To Ask item to all customers.

  • Merchandises the store to the highest standard, ensuring all displays are clearly priced, full of product, front and faced.

  • Completes the Retail Sales Driver Tie Up task on time.

  • Ensures all team members adhere to the standards of dress and name badges are worn at all times.

  • Reads and acts on all retail communication and associated tasks.

  • Leads other team members and provide specific mentoring and coaching to Retail Coordinators, where applicable.

Qualifications

  • 2-4 year's experience in a RETAIL environment is essential

  • High School Diploma, or equivalent, required.

  • Demonstrated ability to merchandise product creatively to drive sales

  • Ability to influence at all levels

  • Ability to lead a team

  • Highly organized

  • Basic skills in Microsoft office

  • Outgoing personality with a positive approach

  • Must be able to work retail hours, which will include nights and weekends

  • Able to work on feet (stand and walk) for entire assigned work shift.

  • Capable of lifting and moving parts and boxes of up to 60 pounds.

  • Able to repeatedly bend or stoop to floor-level shelves and able to reach upper shelves (ten feet) with use of stool or ladder when necessary.

  • Able to move engine blocks, core barrels, and other heavy equipment with moving aids designed to move such items, including hand trucks, barrel dollies, hydraulic lifts, etc.

  • While performing the duties of this position, the employee is exposed to fumes or airborne particles.

GPC believes the fair and equitable treatment of employees, customers, suppliers and other persons is critical to fulfilling its vision and goals. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender identity, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Saas Technology Leader

Humana Inc.

Posted 6 days ago

VIEW JOBS 9/18/2021 12:00:00 AM 2021-12-17T00:00 Description Healthcare is rapidly changing and we're looking for a Business Technology Leader (of our new SaaS Ecosystem) to lead the way! You will be a key member of the Program Office that's managing our migration from a hosted mainframe solution to a SaaS productized ecosystem. Responsibilities The Business Tech Lead will work with Sr. Leaders to guide business roadmaps to technical solutions that align with, and enhance, the architecture of our SaaS ecosystem. This person will have broad but advanced technical experience, and must have experience working with or for SaaS Vendors. You'll work with IT and Vendors to insure products and infrastructure are optimized to meet strategic needs. * A primary deliverable will be a new Operating Model that defines how business will work with IT and SaaS Vendors to support and iteratively enhance ecosystem capabilities * You will be the key business relationship manager with key vendors to manage vendor performance, releases to influence vendor product roadmaps. * Evangelist on MVP mindset * Coaches teams on conducting cost/benefit analyses, risk assessment, and strategic alignment to prioritize work. Who You Are: Someone who has had a significant role in migrating to SaaS products/vendors. You understand that SaaS is different than hosted/on-prem solutions, and you have designed business models/teams to support SaaS products before. You understand that Change is Hard, and that stakeholders need to understand both the pros and cons of using Saas products as they move from Hosted to Saas solutions. You bring to the organization the following competencies: * Experience working with SaaS Products, from either a business, IT or Vendor perspective * 10 or more years of technical experience * Expertise in Influence and Change as a Consultant/Advisor * Bachelor's Degree * Exceptional communication and interpersonal skills with the ability to quickly build rapport at all levels within the organization * Must be passionate about building agility in an organization Preferred Qualifications * HealthCare Experience, preferably Medicare * Lean Six Sigma certification and experience * Experience with large system implementation ($25M+ and 100+resources) Additional Information * Benefit package that starts your 1st day of employment * Robust 401k plan through Charles Schwab. * Eligibility for Associate Wellness and Rewards Program * Opportunity to grow in the industry and build your professional career * Tuition Reimbursement & Student Loan Refinancing Scheduled Weekly Hours 40 Humana Inc. Anchorage AK

Retail Team Leader

Genuine Parts Company