Retail Team Leader

The most exciting thing about Bargain Hunt is our growth!

Position: Team Leader

• Softlines

Reports to: Store Leader

Pay Type: Hourly (Non-Exempt)

Purpose:

The Team Leader

• Softlines (TL-SL) is an integral part of the store leadership team, focusing on enhancing customer experiences, resolving customer issues, managing and merchandising the apparel department, and occasionally acting as Leader on Duty (LOD). Responsibilities include maintaining company standards in pricing, merchandise freshness, maximizing sales space, and ensuring efficient, productive work pace. The TL-SL is also involved in team development, fostering a passion for sales, customer service, and realizing the company's vision. This role demands hands-on work and leadership through example, including task delegation, quality checks, and coaching.

Essential Job Functions:

• Softlines Department Supervision and Merchandising

• Ensure company standards for merchandise freshness, conditions, pricing, and shop-ability in the apparel department.

• Manage recovery, sizing, and markdowns to company standards.

• Assist and oversee the placement of apparel merchandise on the sales floor.

• Handle overall merchandising, including floor moves and signing tasks.

• Maintain fitting room cleanliness and organization.

• Supervision

• Direct and supervise teammates within assigned responsibility areas.

• Allocate tasks to team members, ensuring productivity.

• Collaborate with Store Leader on daily plans and assignments.

• Communicate daily plans and timelines to the team.

• Set clear expectations and hold the team accountable.

• Assist in recruiting and training new teammates.

• Provide regular coaching and feedback.

• Uphold company policies and maintain a respectful, values-driven workplace.

• Handle store opening/closing and act as LOD when required.

• Manage Front End operations and adhere to financial policies during LOD shifts.

• Review timesheets and manage teammate schedules.

• Handle Direct Store Deliveries and related processes.

• Customer Service

• Model and coach the team in providing exceptional customer service.

• Drive customer experience and resolve issues efficiently.

• Loss Prevention and Safety

• Ensure company asset protection and report discrepancies.

• Train team members in Loss Prevention and store shrink goals.

• Maintain a safe shopping environment.

Job Qualifications:

• High School diploma; Post-Secondary degree/diploma preferred.

• Experience in retail and supervisory roles.

• Proficiency in retail-related skills and basic mathematics.

• Effective communication skills, both verbal and written.

• Excellent interpersonal and coaching abilities.

• Capability to multitask, prioritize, and follow through.

• Independent judgment and decision-making skills.

• Confidentiality and integrity.

• Competence in operating retail tools and equipment.

Additional Requirements:

• Occasionally required to drive for business-related tasks.

• Flexible work schedule, including nights, weekends, and holidays.

• Full-time position with open availability.

Physical Requirements:

• Mobility throughout the store.

• Ability to lift and carry products up to 50 lbs.

• Dexterity for hand-eye coordination tasks.

• Continuous standing, frequent walking, and occasional bending required.

Bargain Hunt is an equal employment opportunity employer and considers all applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital or veteran status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. Bargain Hunt also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require an accommodation in the application process, please advise Human Resources.

Other details

• Pay Type Hourly

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• Hickory, NC, USA