Retail Support - Pricing Team Lead, Part Time: Northridge Mall

Macy's, Inc. Salinas , CA 93901

Posted 4 months ago

Love being around people and making them happy? Good at finding just the right thing to complete an outfit? As part of our sales team, you'll do just that, bringing the Magic of Macy's to life for our customers. Every day brings new challenges and excitement, and every customer interaction gives you the opportunity to do what you do best: find solutions and provide exceptional customer service. ... More "

So if you live on the cutting edge of fashion and have a keen eye for design, why not put that expertise to work on the sales floor? Join our team of problem solvers and doers: Apply today!

Job Overview:

The Pricing Team Lead is responsible for supervising a team of associates in accomplishing the price change activities for promotional and clearance events in the entire store. The associate is also responsible for fulfillment and performing other duties as necessary.

Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process.

Essential Functions:

  • Be proficient in POS and MPOS systems including Search and Send, My Client and More@ Macy's tablet app

  • Proactive in assisting customers who are using devices to shop and compare, whether Macy's devices or their own

  • Assist customers in all aspects of total store fulfillment and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary.

  • Provide an exceptional customer experience by ensuring the customer is always the priority

  • Coordinate and oversee the timely execution of price changes for the entire store

  • Recruit, train, motivate, and develop Pricing Associates to their fullest potential through coaching and feedback to increase productivity and efficiency

  • Ensure that all policies, procedures, and standards are understood and followed by Pricing Associates

  • Ensure optimum coverage to support anticipated promotional events by effectively managing associate schedules

  • Conduct random price audits to ensure selling price is correctly reflected on the merchandise

  • Provide feedback or call the Price Change Hotline on pricing issues such as pricing errors and ticketing errors

  • Assist Merchandise Team Lead in operational tasks such as markdowns, return to vendors (RTVs) and transfers and merchandising tasks such as floor moves and back stocking

  • Assist with the basic fill of merchandise

  • Participate in physical inventory process

  • Maintain high customer readiness standards by delivering a clean, neat, easy to shop store environment

  • Maintain department recovery standards; including fitting room go backs to standard, if applicable

  • Attend to customer service needs in a friendly and helpful manner when approached

  • Be sensitive to the store's needs and flex into other non-selling areas as needed

  • Assist with special projects as assigned

  • Perform other duties as necessary

  • Follows shortage programs and procedures

  • Perform these functions in an efficient manner, as directed by the Supervisor

  • Regular, dependable attendance and punctuality

Qualifications:

Education/Experience:

  • No specific educational accomplishments are necessary.

  • Previous experience in a support role is preferred. Previous supervisory experience preferred.

Communication Skills:

  • Excellent written and verbal communication skills. Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Mathematical Skills:

  • Basic math functions such as addition, subtraction, multiplication, and division. Able to use a calculator.

Reasoning Ability:

  • Self-starter, able to work independently and as part of a team and must have good time management skills.

Physical Demands:

  • This position involves constant moving and standing. Involves standing for at least two consecutive hours. Involves lifting at least 30 lbs. May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level.

  • Involves close vision, color vision, depth perception, and focus adjustment.

Other Skills:

  • Strong organizational skills. Able to multitask in a fast-paced environment. Able to empower and develop a team. Ability to collaborate and function as a member of a team. Must possess a strong sense of urgency.

  • Should be comfortable with the use of computers and frequent use of RF equipment.

Work Hours:

  • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.

This job description is not all inclusive. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

Help make life

shine brighter.

Collaboration,

Creativity,

Culture.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
MacyS Seasonal Asset Protection Security Guard Part Time Northridge Mall

Macy's, Inc.

Posted Yesterday

VIEW JOBS 11/21/2019 12:00:00 AM 2020-02-19T00:00 Develop your investigative skills as part of our industry-leading asset protection team – you'll use innovative technology and dive deep into analytics to reduce shortages and protect Macy's bottom line. You'll have lots of opportunity to grow your career under leadership that's committed to developing their teams and building leaders, and you'll also have the ability to focus on highly specialized areas including Investigations, Organized Retail Crime, and Asset Protection Training. Job Overview: The Seasonal Asset Protection Security Guard's primary responsibility is to work as part of a team and maintain a strong focus on customer service to meet department and store objectives for deterring theft and ensuring a safe business environment. This position involves long periods of standing. In most instances the Seasonal Asset Protection Security guard will stand at a customer and/or employee entrance/exit door(s) for long periods of time and/or walk through high shortage departments to deter theft and provide customer service. In order to present our customers with the best holiday shopping experience, many of our Seasonal associates arrive prior to store opening and remain after closing to ensure we are ready to make Macy's magic. Seasonal associates will have the opportunity to work a flexible schedule on a temporary basis, which may include early mornings, evenings, weekends and busy events such as the day after Thanksgiving and the day after Christmas. And don't forget - just in time for holiday shopping, you will receive an employee discount of up to 20% starting your first day! Any schedule hours listed in the job posting title are subject to change based on business needs. All holiday associates may be required to work hours other than those stated in the job posting title on weekends, or on key holiday events such as the Friday after Thanksgiving. Essential Functions: * Deter theft by offering customer service * Remained stationed at a fixed post, i.e entrance/exit doors, for long periods of time for extended periods of time to provide a strong visible presence * Communicate with the Asset Protection Department * Respond to customer and associate incidents to facilitate first aid and minimize company liability * Assist Detectives with the Recovery of stolen merchandise * Successfully complete all Asset Protection training requirements and maintain personal certifications as required by law * Works on special assignments, investigations, and surveillance as directed by Store Asset Protection Manager * Perform other duties as needed * Follows shortage programs and procedures * Perform these functions in an efficient manner, as directed by the Supervisor * Regular, dependable attendance and punctuality Qualifications: Education/Experience: * High School Diploma or equivalent. * Some college is desirable. * Completion of Store Agent Training program required upon assignment to position. Communication Skills: * Effective written and verbal skills, ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Excellent written and verbal communication skills. Mathematical Skills: * Basic math functions such as addition, subtraction, multiplication, and division. * Able to use a calculator Reasoning Ability: * Self-starter, able to work independently and as part of a team and must have good time management skills. Physical Demands: * This position involves long periods of standing and remaining stationary. * It also involves regular walking, hearing, and talking. * Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Other Skills: * Ability to think and act clearly in possible stressful and hostile situations. * Ability to collaborate and function as a member of a team. * Must possess a strong sense of urgency. * Collaborate and function as a member of a team. * Must possess a strong sense of urgency. Work Hours: * Flexible with scheduling and available to work retail hours, which will include early morning, day, late evening, weekends, and/or holidays. * You must be available to work Thanksgiving Day, the day after Thanksgiving, Saturday after Thanksgiving and the entire week before Christmas and the entire week of Christmas. This job overview is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job overview at any time. Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Macy's, Inc. – including Macy's and Bloomingdale's – will consider for employment qualified applicants with criminal convictions in a manner consistent with SFPC Art. 49 and LA MC ch.XVIII Art. 9. Endless opportunities. Countless possibilities. Innovation, Creativity, Passion. Your Career Path Click here to see where your career with Macy's could go in Asset Protection. Macy's, Inc. Salinas CA

Retail Support - Pricing Team Lead, Part Time: Northridge Mall

Macy's, Inc.