Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Retail Support - Jewelry Ringer, Part Time: Springfield Mall, VA

Expired Job

Macy's, Inc. Springfield , VA 22156

Posted 4 months ago

710124473

Job Overview:

The Jewelry Ringer is responsible providing excellent customer service when performing functions related to the POS system and other operational tasks as necessary. The associate is also responsible for fulfillment and performing other duties as necessary. When not assisting customers, this associate is responsible for the operational aspects of running the department including but not limited to processing new receipts, merchandising the floor, filling in the floor, taking markdowns, signing and setting sales, doing RTVs, BOPS and Fulfillment orders.

Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process.

Essential Functions:

  • Be proficient in POS systems including Search and Send.

  • Proactive in assisting Jewelry customers who are using devices to shop and compare, whether Macy's devices or their own.

  • Provide an exceptional customer experience by ensuring the customer is always the priority.

  • Attend to customer service needs in a friendly and helpful manner when approached.

  • Handle Jewelry returns courteously and professionally and suggest merchandise to convert the return into a sale.

  • Suggest additional merchandise to compliment customer selection and engage the customer.

  • Offer to put purchase on customer's Macy's charge account toward the end of the shopping experience.

  • Reinforce customer's selection and package merchandise with care.

  • Invite customers to come back and thank them by name whenever possible.

  • Maintain register bay supply levels and alert supervisor when supplies need reordered.

  • Maintain department recovery standards; including returns.

  • Assist in replenishment of stock and replenishment on to the sales floor.

  • Participate in stockroom maintenance, organization, and housekeeping.

  • Process damages, transfers, and return to vendor merchandise.

  • Assist with the movement of fixtures and merchandise for new product, season changes, and clearance sets.

  • Assist in inventory and markdown processes.

  • Perform all aspects of fulfillment process; including, but not limited to: picking, packing, labeling, shipping and BOPS.

  • Maintain high customer readiness standards by delivering a clean, neat, easy to shop store environment.

  • Follows shortage programs and procedures as they pertain to the receiving function.

  • Adhere to Asset Protection and inventory control and compliance procedures.

  • Assist with special projects as assigned.

  • Perform other duties as necessary, including but not limited to watch sizing and ear piercing.

  • Establish high level of shortage awareness and effectiveness; ensure that all policies and procedures are implemented.

  • Perform these functions in an efficient manner, as directed by the supervisor.

  • Regular, dependable attendance and punctuality.

Qualifications:

Education/Experience:

  • No specific educational accomplishments are necessary.

  • Prior experience in Jewelry preferred.

Communication Skills:

  • Effective written and verbal skills, ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Excellent written and verbal communication skills.

Mathematical Skills:

  • Basic math functions such as addition, subtraction, multiplication, and division.

  • Able to use a calculator.

Reasoning Ability:

  • Self-starter, able to work independently and as part of a team and must have good time management skills.

Physical Demands:

  • This position involves constant moving and standing.

  • Involves standing for at least two consecutive hours.

  • Involves lifting at least 30 lbs.

  • May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders.

  • May involve reaching above eye level.

  • Involves close vision, color vision, depth perception, and focus adjustment.

Other Skills:

  • Ability to collaborate and function as a member of a team.

  • Must be able to work quickly and effectively to process large volumes of merchandise. Must possess a strong sense of urgency.

  • Should be comfortable with the use of computers and frequent use of RF equipment.

Work Hours:

  • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.

This job description is not all inclusive. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
MacyS Seasonal Cosmetics And Beauty Hiring Event Thursday Dec 6 11Am7Pm Springfield Mall VA

Macy's, Inc.

Posted 4 days ago

VIEW JOBS 12/6/2018 12:00:00 AM 2019-03-06T00:00 710131977 Macy's Cosmetics Hiring Event Thursday, Dec 6th - 11:00 a.m. to 7:00 p.m.! Macy's will be conducting on-the-spot interviews and extending job offers for open positions. Complete your application and reserve your interview by clicking "Apply Now" to complete this application TODAY! Available positions will vary by location, but may include positions in Seasonal Retail Cosmetics/Fragrances. Learn more about the various types of employment opportunities Macy's has to offer by clicking the links below to view our job descriptions: Click to learn more about Macy's Retail Cosmetics Beauty Advisor Our associates are an integral part of bringing the magic of Macy's to life, and they perform a number of functions that are critical to offering our customers the best experience when they shop in our store. In order to present our customers with a magical shopping experience, our associates may be scheduled to arrive prior to store opening or to remain after store closing. Retail schedules may include early mornings, evenings, weekends, holidays, and busy events such as the day after Thanksgiving and the day after Christmas. The number of scheduled hours may vary each week based on need or position type. The job descriptions linked to this page are not all inclusive. In addition, Macy's, Inc. reserves the right to amend these job descriptions at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Macy's, Inc. Springfield VA

Retail Support - Jewelry Ringer, Part Time: Springfield Mall, VA

Expired Job

Macy's, Inc.