Retail Supervisor

Hello, Sunshine!

We know you have many choices about where to work and there are some great brands out there!

This is our first Life is Good store in California, so you may not know much about us. What makes us different? We serve a growing, global community of Optimists who want to share positive vibes with everyone they see. Maybe to start a conversation or just make ‘em smile. You get to help them find their art style and message, or the perfect gift for someone dear.
Check www.lifeisgood.com and, if this sounds like your vibe, please apply and answer all the questions in the application. The questions are our way of handing you the mic so you can tell us your story. Without them, we can't consider your application. When you apply, make sure to highlight details about your relevant experience and why this would be a great move for you.

IMPORTANT DETAILS

• This role is based on-site in La Jolla, California
• We chose the questions on this application with great care. If you don't answer them, we’ll assume you're not serious about joining the team

YOUR OBJECTIVE

You help customers get to know what it means to be an Optimist. You greet customers with a smile and a story about our social mission, the Playmaker Project. You help each person feel comfortable and welcome. Using your Superpowers and your knack for knowing your stuff, you help each person leave with something good and the decision to come back soon.

YOUR JOB

Essential Duties and Responsibilities

• Deliver positive and memorable customer experiences
• Make sure we have the right balance of inventory to delight customers
• Know how to quickly, efficiently, and accurately process customer purchases
• Make sure the store is clean and inviting, including our behind-the-scenes areas
• Do your part to keep our customers and your coworkers safe
• Make it easy for customers to find exactly what they need – in the store and at www.lifeisgood.com
• Proactively keep the store secure from shoplifters or fraudulent transactions through education, awareness and quick action
• Be prepared and able to move constantly in a retail store environment approximately 5 – 8 hours per day
• Be prepared and able to perform required movements like lifting, stooping, kneeling, reaching and pulling boxes off shelves and racks
• Able to lift items weighing 5 – 25 lbs regularly.
• Willing to work weekends and nights, as scheduled
• Responsible for opening and closing store as scheduled

Requirements

Your Experience and Qualifications

• You are a rational optimist
• You have a following of loyal customers from your past experience
• You speak and write clearly, warmly, and effectively
• You are known for your admirable work ethic and positive mindset
• You are good at identifying and acting on priorities
• You can complete tasks and still stay focused on your customers
• You have previous experience as a Key Holder or Shift Supervisor

Your Personal Attributes

• You make it easy for customers to love the shopping experience
• You are able to take the initiative and use your best judgment when assisting customers
• You are reliable and enjoy helping out where needed
• You are organized and use your time wisely
• You are trusted to capably and accurately process cash and card payments
• Your actions make it clear you are an ambassador for the Life is Good brand

YOU'LL KNOW YOU'RE SUCCESSFUL WHEN

• Our customers leave with a smile and a shopping bag
• Our customers come back because of you and tell their friends to do the same
• We meet our daily, weekly, and monthly sales and service
• Your team and managers tell you they trust and count on you

Benefits

Our store is located in beautiful La Jolla, CA. You'll be involved in growing our social mission through the The Playmaker Project . We offer quality Medical, Dental, Vision, Flexible Spending Accounts, Transit or Parking Reimbursement Accounts, Life, AD&D, Short and Long-Term Disability, 401(k) with a match, Paid Time Off, 10 Paid Holidays, Good Vibes Time (we pay you to volunteer for the non-profit cause of your choice) and Family Time.

Life is Good is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, religion, national origin, ancestry, sex, age, mental or physical disability, pregnancy, sexual orientation, gender orientation, or expression, marital status or veteran status, or any other legally protected characteristic under applicable federal or state law.