Retail Store Manager

T-Mobile Knoxville , TN 37902

Posted 1 week ago

"At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know.(ApplicantAccommodation@t-mobile.com or call 1-844-873-9500)

In your application, please feel free to note which pronouns you use (For example- she/her/hers, he/him/his, they/them/theirs, etc)."

Here's to the leader in you.

It's time to do something you love, work with a purpose, and take on a challenge like never before. Meet T-Mobile, America's Un-carrier, serving 50 million wireless subscribers and growing.

When you join our team, you can make an incredible difference to your customers, and your co-workers. We're looking for boldness, enthusiasm, and a whole lot of passion. In exchange, we offer real career advancement opportunities in a place where awesome work is rewarded.

What you'll do in your role.

You know retail sales inside and out, and you're ready to make that next move to a leadership role like no other. In this role, you'll manage talent, encourage your team, and make sure every customer comes away with an outstanding experience.

It's not easy, but it's the kind of challenge that can make your career. Take a closer look at what the job entails:

When it comes to the customer experience at your store, the buck stops with you, as you ensure that each person gets an unforgettable experience and a custom-fit solution to their wireless needs

You'll help your associates to build positive relationships with their customers, make expert recommendations, and help onboard customers like a pro

We'll look to you to hire, train and develop your team, making staff adjustments as needed

You'll also ensure that your store meets or exceeds sales goals, and that means leading all aspects of store functions, from sales and inventory to the implementation of new store programs and initiatives

Along the way, you'll stay current on all our technology so that you can be an expert for your team, and your customers

Support team initiatives and create an inclusive environment Finally, you'll make sure your store always looks its best

The experience you'll bring.

This is the big leagues. You've got a lot of responsibility and people looking to you for mentorship and leadership.

Ready to bring it? Good. We need people with:

Prior sales and sales management experience with a retailer passionate about customer service This includes previous consultative sales in consumer technology, coupled with a demonstrated record of high achievement

You've also got experience in operational, financial and performance management, having previously led site profit and loss

An outstanding ability to lead and mentor people to deliver great results

People who know you would say you're excellent communicator, both with customers and teammates

Solid computer proficiencyA Bachelor's degree is preferred

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your outstanding work:

Competitive base pay plus commission

Benefits for part-time and full-time associates

Medical, dental and vision benefits

Matching 401(k)Generous paid time-off programs

Phone service discounts

Education reimbursement

Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you.

So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!



icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Store Manager

Bootbarn, Inc.

Posted 2 days ago

VIEW JOBS 2/24/2021 12:00:00 AM 2021-05-25T00:00 Overview The Store Manager is responsible for building, maintaining and institutionalizing an environment that supports the Boot Barn mission, vision, and values. The Store Manager is a business driver who must demonstrate the highest level of leadership in support of exceptional customer service, associate development/engagement, merchandising standards, store operations and attainment of store sales goals. The Store Manager will partner the District Manager, Human Resources, and Store Support Center in pursuit of year-over-year increases, a best in class customer experience, ensuring profitability of the business through optimized staffing, shrink reduction and general expense management. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES * Lead store employees to foster a service and selling culture, exceed customer expectations and build consumer loyalty. * Develop the skills of store staff to ensure the highest level of customer service, accurate product knowledge, merchandising standards. * Implement and uphold an environment of continuous learning, developing a training plan for every associate/leader which leads to full competency across key classifications such as Western Boots, Work Boots, Denim, Hats, and Add-Ons. * Ensure the store leadership team understands and embraces their specific roles per your store's leadership matrix. * Assess and communicate localized customers' needs to District Manager. Analyze and measure business trends to maximize sales to meet or exceed key metrics and sales goals. * Review sales goals with associates, providing consistent and timely coaching, actionable feedback, and recognition of excellence. Lead by example, being present on the sales floor during peak business hours. * Ensure adequate staffing to meet the changing business needs and payroll expenses. * Adapt to changing business needs and procedures; adjust store schedule as needed, determine payroll implications, implement operational directives, train staff on new procedures and policies, and communicate with all appropriate District, Region and SSC partners. * Ensure appropriate merchandise stock levels, merchandise adjacencies and presentations, signing and assortments adhering to all Company visual presentation guidelines. * Lead and coach associates in building customer engagement through the Boot Barn Credit Card and B Rewarded Loyalty Programs. Provide accountability for achieving individual and team goals. * Commit to the ongoing development of individual team members to meet various career goals within the Company. ADDITIONAL RESPONSIBILITIES * Commit to the ongoing development of individual team members to meet various career goals within the Company. * Partner with District Manager to plan and execute successful experiential volume driving events, including outreach to the local community/market. * Demonstrated strong leadership and communication skills. * Well-developed business acumen including the ability to thoroughly understand all aspects of the business. * Expert ability and experience in surfacing and analyzing opportunities and risk with the ability to develop and implement follow through plans. * Demonstrates strong organizational and time management skills and the ability to manage multiple priorities. * Demonstrate high degree of professionalism in communication, attitude and teamwork with customers, team members and vendors. * Additional duties as assigned by District Manager or SSC partners. Qualifications MINIMUM QUALIFICATIONS * Associates Degree, and/or 3 to 5 years' experience in retail store management. * Experience managing direct reports and leading teams in a selling environment. * Availability to work a variety of shifts to meet the business needs including nights, weekends and holidays. * Ability to be flexible and willing to work extended hours when necessary. * Travel up to 15% of scheduled shifts. * Strong organizational and time management skills and the ability to manage multiple priorities. COMPENTENCIES * Building Effective Teams * Customer Focus * Problem Solving * Drive for Results * Developing Direct Reports * Delegation * Managing and Measuring Work * Business Acumen PHYSICAL DEMANDS In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job. * Standing or walking for 75% of scheduled shifts. * Bending, stooping, kneeling and squatting occasionally throughout scheduled shifts. * Required to lift, move and carry up to 40 pounds. * Ability to use a ladder and/or step stool occasionally. * Ability to read, count and write to accurately complete all documentation and reports. * Must be able to see, hear and speak in order to communicate with employees, customers and vendors. * Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. * Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms. Boot Barn, Inc. reserves the right to make exceptions to, modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject Bootbarn, Inc. Knoxville TN

Retail Store Manager

T-Mobile