Retail Store Manager

T-Mobile Knoxville , TN 37902

Posted 1 week ago

"At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know.( or call 1-844-873-9500)

In your application, please feel free to note which pronouns you use (For example- she/her/hers, he/him/his, they/them/theirs, etc)."

Here's to the leader in you.

It's time to do something you love, work with a purpose, and take on a challenge like never before. Meet T-Mobile, America's Un-carrier, serving 50 million wireless subscribers and growing.

When you join our team, you can make an incredible difference to your customers, and your co-workers. We're looking for boldness, enthusiasm, and a whole lot of passion. In exchange, we offer real career advancement opportunities in a place where awesome work is rewarded.

What you'll do in your role.

You know retail sales inside and out, and you're ready to make that next move to a leadership role like no other. In this role, you'll manage talent, encourage your team, and make sure every customer comes away with an outstanding experience.

It's not easy, but it's the kind of challenge that can make your career. Take a closer look at what the job entails:

When it comes to the customer experience at your store, the buck stops with you, as you ensure that each person gets an unforgettable experience and a custom-fit solution to their wireless needs

You'll help your associates to build positive relationships with their customers, make expert recommendations, and help onboard customers like a pro

We'll look to you to hire, train and develop your team, making staff adjustments as needed

You'll also ensure that your store meets or exceeds sales goals, and that means leading all aspects of store functions, from sales and inventory to the implementation of new store programs and initiatives

Along the way, you'll stay current on all our technology so that you can be an expert for your team, and your customers

Support team initiatives and create an inclusive environment Finally, you'll make sure your store always looks its best

The experience you'll bring.

This is the big leagues. You've got a lot of responsibility and people looking to you for mentorship and leadership.

Ready to bring it? Good. We need people with:

Prior sales and sales management experience with a retailer passionate about customer service This includes previous consultative sales in consumer technology, coupled with a demonstrated record of high achievement

You've also got experience in operational, financial and performance management, having previously led site profit and loss

An outstanding ability to lead and mentor people to deliver great results

People who know you would say you're excellent communicator, both with customers and teammates

Solid computer proficiencyA Bachelor's degree is preferred

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your outstanding work:

Competitive base pay plus commission

Benefits for part-time and full-time associates

Medical, dental and vision benefits

Matching 401(k)Generous paid time-off programs

Phone service discounts

Education reimbursement

Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you.

So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

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Retail Store Manager