Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Retail Store Manager - Pasadena

Expired Job

CVS Health Pasadena , CA 91101

Posted 2 months ago

Job Description:

General Summary:

The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years.

A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

  • Overall store management, supervision, and policy implementation

  • Sales and inventory management

  • Employee staffing, training, and development

  • Financial management

  • Customer service leadership

The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters.In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months.

Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings.

Essential Functions:
1.Management

  • Lead others and work effectively with store crews

  • Supervise, assign and direct activities of the store's crew

  • Effectively communicate information to store crew and supervisors in an open and timely manner

  • Support Store Manager with actions plans for operational and service improvement
    2.Customer Service

  • Assist customers with their questions, problems and complaints

  • Promote CVS customer service culture (greet, offer help, and thank)

  • Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations)

  • Handle all customer relations issues in accordance with company policy

  • Promote a positive shopping experience for all customers

  • Maintain customer/patient confidentiality
    3.Merchandising/Presentation

  • Price merchandise

  • Stock shelves

  • Reset departments following POGs adapting them to a particular store

  • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise

  • Organize and execute the display and maintenance of off-shelf merchandise
    4.Loss Prevention

  • Control use of register keys, securing door keys, alarm codes, and safecombinations

  • Execute locking of safe and security doors and setting of alarms when closing the store

  • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report

  • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly

  • Protect store assets

  • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases

  • Maintain and react to Electronic Article Surveillance system

  • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits
    5.Operations

  • Respond to MIS

  • Review electronic journal

  • Access, input, retrieve and analyze information from the computer

  • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine

  • Maintain an organized office and backroom

  • Work reserve stock

  • Oversee and execute the preparation of the daily cash report and weekly summary

  • Develop sales/hours forecasts

  • Load and unload deliveries

  • Lift 35 pound trays/cases to a height of 4 feet

  • Move trays/cases from one location to another

  • Verify and document billing of merchandise (check-in merchandise)

  • Execute and document merchandise returns and inter-store transfers

  • Operate a cash register - including: cash, check and charge transactions

  • Bagging merchandise

  • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance;refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings

  • Deliver deposits and secure change from the bank maintain a balanced imprest fund

  • Schedule daily, weekly activities; prepare weekly work schedules based on store's budgeted hours

  • Finalize weekly payroll

  • Ensure compliance with all company policies and procedures and federal and state laws

  • Prepare, complete and distribute reports and records: paid out summary; key rec's (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested

  • Open/close store

  • Conduct a walk through of the store and establish a prioritized list of tasks

  • Answer telephone

  • Identify and react to in-store repairs

  • Execute payment of outside vendors as appropriate
    6.Human Resources

  • Train, develop, and evaluate crew members and supervisors

  • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel

  • Conduct performance appraisals for all directly assigned personnel

  • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job

  • Coach and execute counseling discussions with store employees

  • Maintain a work place free from discrimination and harassment
    7.Financial Reporting/Administration

  • Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans

  • Prepare the store for a physical inventory

Disclaimer:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven

Required Qualifications

Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered

Ability to transfer to other CVS/pharmacy stores located within the same District

Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications
5 + years of retail management experience, or experience as a CVS Supervisor

Ability to transfer to other CVS/pharmacy locations outside of the same District

Education

A high school diploma or GED is required.

  • A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree.

Business Overview

CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation's largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.

CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel

CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.

For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website: https://jobs.cvshealth.com/


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Store Associate Pasadena Colorado 98

99 Cents Only

Posted 2 days ago

VIEW JOBS 11/16/2018 12:00:00 AM 2019-02-14T00:00 At 99 Cents Only Stores, LLC, we are recruiting talented individuals for the position of Store Associate. 99 Cents Only Stores is a unique extreme value retailer of primarily name brand consumables and general merchandise. We provide an exciting primary shopping destination for value-conscious consumers, and a fun treasure-hunt shopping experience for individuals and families in our communities! Our corporate associates support our stores in delivering an exemplary experience to customers with a fun, friendly and energetic approach, resourceful problem-solving, and innovating ideas that bring great products at great value to families throughout the communities we serve. We offer competitive medical, dental and vision plans, an outstanding 401K plan, and fantastic career opportunities! If this sounds like your next career step, read on! The Position As Store Associate, you will ensure that our customers experience a great store shopping experience by providing first-line customer support. You will assist shoppers by answering questions, helping them locate merchandise, and assisting them with the check-out process, as needed. You will also be a crucial part of the operations staff and play a fundamental role in the proper and timely merchandising of the store. As you begin your shift, you'll be given an assignment which could include receiving and unloading and shipment from a distribution center, handling merchandise that needs to go out on the shelves, cleaning assignments, helping the manager on duty with a special task…whatever you are responsible for completing that day. In addition to your assigned responsibilities, you'll be expected to help customers as needed, do price or stock checks, ensure shopping carts are ready for arriving customers, clean as you go, and always work with an awareness on safety. Specifically, you will: * Stocking and/or Cashier * Unload and sort merchandise upon delivery arrival. * Stock and display merchandise in accordance with Company merchandising standards. * Follow all Company merchandising guidelines and plan-o-grams. * Make sure all merchandise is accurately priced. * Process and return to stock all go-backs. * Carefully and correctly repack merchandise to be transferred back to the Distribution Center. * Break down cardboard boxes and place in baler. * Retrieve shopping carts from the parking lot. * Report any illegal activity by customers or employees to Store Management. * Follow all Company safety procedures. * Work independently with minimal direction and follow the daily to-do list. * Clean up spills, floors, shelves, displays, bathrooms, etc. * Perform additional duties as assigned by Management or Supervisors. Skills and Requirements To be a fit for the role of Store Associate, you will need: * To be a self-starter with the ability to work independently, show initiative, and excel in a team environment. * Prior retail or grocery experience is considered a plus, but is not required. * A positive attitude and the ability to interact in an effective and friendly manner with customers and associates. * The ability to comprehend instructions, both verbal and written. * Proven ability to multi-task and meet shift goals and expectations. * The ability to regularly lift one to five pounds, and lift up to 50 pounds as you unload trucks or move large boxes of inventory. * The ability to constantly stand, bend and reach with a moderate amount of manual dexterity. * The ability to learn to use a baler and pallet jack. Store Associates often work early mornings before the store opens, or late evenings (up until midnight) after the store closes in order to stock merchandise, setup displays, and clean floors, shelves, bathrooms, etc. You should have some flexibility in your work schedule, including the ability to work a weekend day, though we will try to work around your school and other responsibilities. Most positions begin part-time at 24 hours per week. 99 Cents Only Stores, LLC operates nearly 400 stores in California, Texas, Arizona, and Nevada, and employs over 16,000 individuals proudly serving their communities! 99 Cents Only Stores, LLC is an Equal Opportunity Employer. 99 Cents Only Pasadena CA

Retail Store Manager - Pasadena

Expired Job

CVS Health