iMobile is a fast growing company with a friendly and driven environment. We have store locations across 18 states and employ over 700 employees. We are headquartered in Plainview, New York and have been in business since 2006.
Setting the Stage for Your Success:
As a new hire, we will hand hold you through several weeks of onboarding, training, and mentoring to set you up for success early in the process. You will learn about our culture, values, and DNA that drives our business. We will do everything possible that you have the tools and knowledge that you need to amplify your earnings without having previous wireless experience.
Summary of Position:
iMobile, an authorized T-Mobile retailer is currently seeking Store Managers to join our best in class sales force.
Responsible for day to day operations
Direct supervision of retail store employees including, job descriptions, interviewing, training, scheduling, performance reviews
Hold team accountable for production and quality
Coordinate sales promos and merchandising
Fully knowledgeable on all retail systems and procedures
Conduct ongoing recruiting and hiring of retail store team members
Utilize customer feedback to reinforce and improve the quality of service and customer satisfaction
Manage staffing levels and create schedules that support customer service and daily operations within budget
Recognize and respond to performance issues, with honest and direct communication, enforcing disciplinary guidelines
Deliver consistently balanced results, drives for financial performance both "top & bottom line"
Ensure the accuracy, completion and reconciliation of all financial transactions and operation of point-of-sale terminals
Maintain cash control and reviews all sales discrepancies
Monitor inventory in/out on a daily basis
Compute weekly sales reports for management
Flexible times of availability needed: able to work 48 hours per week, must work a majority of Saturdays and busier customer traffic times, weekends, holiday, etc. when needed
Retail Store Manager Requirements:
Minimum three years of retail, customer service management or related experience and/or training Management of Wireless retail store or other wireless products
Must have prior sales experience, preferably in wireless
Experience in an environment requiring multi-tasking
Experience in improving customer service, teaching customers about products, improving inventory system efficiency, and/or improving processes is essential
Experience in employee management and ability to get measurable results
Managers have a great deal of freedom to manage the organization and must be a self-starter with a "whatever it takes" mentality
Successful Managers should be innovative self-starters with the ability to see the big picture while not losing touch with day-to-day operations
A strong work ethic, enthusiastic personality, self-confidence and intelligence