Retail Store Manager

Dick's Sporting Goods Naperville , IL 60540

Posted 11 months ago

DICK'S Sporting Goods is seeking a Big Box Retail Store Manager to oversee store operations in Naperville, IL.

You will be responsible for driving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results. Store Managers are also responsible for leading customer interaction and associate talent development on a daily basis within their store.

#LI-SK1

Essential Functions of this position include:

  • Drive sales and profitability through customer satisfaction and report analysis

  • Develop payroll plans and monitor payroll daily to ensure the plan is met

  • Ensure efficient day-to-day operation of the store

  • Uphold DICK'S Sporting Goods standards for merchandise presentation

  • Participate or lead the recruiting, interviewing, and hiring for hourly and salaried associates

  • Lead consistent evaluation and development of in-store talent

  • Issue appropriate counseling and disciplinary action to associates who fail to meet our performance standards

  • Drive shrink results through compliance to all guidelines involved with safety, loss prevention, and cash-handling procedures

Manager of People Responsibilities:

  • Select, on-board, empower, and develop a highly effective team of individuals

  • Define a clear vision and strategy in order to communicate expectations

  • Demonstrate a flexible leadership style to foster team member engagement including recognition

  • Hold all team members accountable to drive results by being available, removing barriers and obstacles, facilitating change, and providing coaching/feedback related to performance

  • Incorporate your customer's perspective when defining success

At DICK'S Sporting Goods, our goal is to be recognized by our customers as the number one sports and fitness specialty retailer for athletes and outdoor enthusiasts, through the relentless improvement of everything we do. Our formula for success is simple: we offer a wide selection of authentic sports, fitness and outdoor merchandise in a convenient, shopper-friendly environment. As a leading omni-channel retailer, we make lasting impacts on communities through sport and activity. Year after year, our unwavering commitment to these principles has enabled DICK'S Sporting Goods to become a growing Fortune 500 company.

Success Profile:

  • 3 years Retail Store Manager experience (Big Box preferred) or 5 years of related management experience required

  • World-class customer service skill and interpersonal/communication skills

  • Strong problem-solving ability and analytical skills

  • Proficiency in MS Office

  • Flexible availability including nights, weekend, and holidays

  • Ability to meet Federal requirements for handling and processing firearm transactions

Click HERE to review our Rewards & Benefits Information

Additional Compensation:

  • Quarterly and Annual Bonus Programs

  • Annual Equity Grant Eligibility

Candidates seeking employment with DICK'S Sporting Goods should be prepared to successfully complete a pre-employment background check prior to beginning employment.

DICK'S Sporting Goods is an Equal Opportunity Employer.


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Retail Store Manager

Dick's Sporting Goods