Retail Store Manager (21)

No Late Nights!

Stores are open from 10am to 8pm Mon - Sat, 11am to 6pm on Sunday.

Additional benefits of working full time for GICMH are:

• Employee discount at our retail stores.

• Employee discount at Dell, AT&T, and other retailers.

• 4 weeks of paid time off in your first year, eligible to start using after 90 days.

• Medical, Dental, and Vision insurance, starting the 1st of the month after hire date.

• Supplemental Life Insurance.

• Financial Coaching - budgeting, debt pay off, credit collection knowledge, and more.

Purpose or General Objective: To operate a retail store within a given budget while meeting or exceeding a production plan, monthly sales goals and planned company contribution.

Essential Duties:

• Continually support a diverse team of associates and participants to meet sales goals

• Proved extraordinary customer service with professionalism, while adhering to policy and procedure.

• Communicate and oversee logistics between store and plant for store needs.

• Meet production goals by training, motivating, and mentoring to store staff.

• Responsible for employee management and performance feedback.

• Creating bi-weekly employee schedules that meets production needs.

• Review and respond to customer complaints in a professional manner.

• Responsible for cash handling issues.

• Follow weekly rotation policies on all goods and inventory, as scheduled.

• Meet operation needs including closing at least 2 nights per week and responding to after hour emergencies.

Additional Duties:

• Establishes and maintains a safe and professional environment for all employees, participants and customers.

• Must maintain a valid Michigan driver's license and driving record acceptable under Goodwill's policy, with insurance coverage in your name.

• Perform other non-managerial functions, as needed.

• Other duties as assigned by District Manager, Retail Director, or Sr. Vice President of Retail Sales/Donated Goods.

Physical Requirements:

• Ability to reach, bend, twist, push, and lift up-to 50 pounds on a regular basis.

• Ability to stand for up to 4 hours at a time.

• Must be comfortable handling new and used items.

Skills Required:

• Excellent verbal and written communication skills

Work Experience Requirements:

• At least 2 years of retail related sales experience

• Minimum of 5 years management/supervision experience

• Knowledge of Microsoft Office Suite

• Marketing and/or merchandising training preferred.

Education Requirements:

• High school diploma or equivalent, preferred