Retail Store Manager (21)

Goodwill Industries Of Central Michigan's Heartland Jackson , MI 49201

Posted 1 month ago

No Late Nights!

Stores are open from 10am to 8pm Mon - Sat, 11am to 6pm on Sunday.

Additional benefits of working full time for GICMH are:

  • Employee discount at our retail stores.

  • Employee discount at Dell, AT&T, and other retailers.

  • 4 weeks of paid time off in your first year, eligible to start using after 90 days.

  • Medical, Dental, and Vision insurance, starting the 1st of the month after hire date.

  • Supplemental Life Insurance.

  • Financial Coaching - budgeting, debt pay off, credit collection knowledge, and more.

Purpose or General Objective: To operate a retail store within a given budget while meeting or exceeding a production plan, monthly sales goals and planned company contribution.

Essential Duties:

  • Continually support a diverse team of associates and participants to meet sales goals

  • Proved extraordinary customer service with professionalism, while adhering to policy and procedure.

  • Communicate and oversee logistics between store and plant for store needs.

  • Meet production goals by training, motivating, and mentoring to store staff.

  • Responsible for employee management and performance feedback.

  • Creating bi-weekly employee schedules that meets production needs.

  • Review and respond to customer complaints in a professional manner.

  • Responsible for cash handling issues.

  • Follow weekly rotation policies on all goods and inventory, as scheduled.

  • Meet operation needs including closing at least 2 nights per week and responding to after hour emergencies.

Additional Duties:

  • Establishes and maintains a safe and professional environment for all employees, participants and customers.

  • Must maintain a valid Michigan driver's license and driving record acceptable under Goodwill's policy, with insurance coverage in your name.

  • Perform other non-managerial functions, as needed.

  • Other duties as assigned by District Manager, Retail Director, or Sr. Vice President of Retail Sales/Donated Goods.

Physical Requirements:

  • Ability to reach, bend, twist, push, and lift up-to 50 pounds on a regular basis.

  • Ability to stand for up to 4 hours at a time.

  • Must be comfortable handling new and used items.

Skills Required:

  • Excellent verbal and written communication skills

Work Experience Requirements:

  • At least 2 years of retail related sales experience

  • Minimum of 5 years management/supervision experience

  • Knowledge of Microsoft Office Suite

  • Marketing and/or merchandising training preferred.

Education Requirements:

  • High school diploma or equivalent, preferred
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Retail Store Manager (21)

Goodwill Industries Of Central Michigan's Heartland