DICK'S Sporting Goods is seeking a Big Box Retail Store Loss Prevention Manager to oversee Loss Prevention functions in Jacksonville, FL.
Store Loss Prevention Managers are responsible for leading Loss Prevention functions within a specific location and for partnering with Store Operations in an effort to prevent company loss. You will be responsible for driving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results.
Essential Functions of this position include:
Responsible for the implementation, training and coordination of all Loss Prevention best practices
Conduct Loss Prevention assessments/investigations
Ensure the physical security of the building and Company assets
Train all store associates and managers on company Loss Prevention programs to ensure compliance
Conduct ongoing MES training, ensures timely completion of certification programs; assist with all new-hire training and in-depth training for specialized positions.
Conduct thorough analysis of daily, weekly and monthly exception reports to identify areas of opportunity
Research and respond to cash over/short reporting
Partner with Distribution Center Loss Prevention Supervisor to resolve issues involving the flow of merchandise to the store and any firearms issues
Conduct store Loss Prevention Assessments to ensure compliance with Company processes and legal requirements
Assist the Store Manager & District Loss Prevention Manager to facilitate the annual inventory process
Support the Shrink Coach in ensuring compliance of self-assessments
Ensure regular review of operational processes for compliance - Transfers, Claims, RTVs and Known Loss Reporting
Ensure compliance with physical building security: complete monthly alarm tests, partner with DLPM and LP Coordinator to resolve alarm and CCTV issues, respond to after-hours alarm calls as needed, ensure store alarm system call list is up-to-date, ensure any key or safe combination changes occur upon changes in management
At DICK'S Sporting Goods, our goal is to be recognized by our customers as the number one sports and fitness specialty retailer for athletes and outdoor enthusiasts, through the relentless improvement of everything we do. Our formula for success is simple: we offer a wide selection of authentic sports, fitness and outdoor merchandise in a convenient, shopper-friendly environment.
As a leading omni-channel retailer, we make lasting impacts on communities through sport and activity. Year after year, our unwavering commitment to these principles has enabled DICK'S Sporting Goods to become a growing Fortune 500 company.
5-7 years of Loss Prevention experience or related retail experience
Interview/Interrogation training and practical skills (Wicklander-Zulawski certification preferred)
4-year college degree or equivalent experience preferred
Successfully pass comprehensive criminal background
World-class customer service skill and interpersonal/communication skills
Strong problem-solving ability and analytical skills
Proficiency in MS Office
Flexible availability including nights, weekend, and holidays
Ability to meet Federal requirements for handling and processing firearm transactions
Must be able to keep confidences and consistently operate in a direct and truthful manner
Special Skills / Requirements
Loss Prevention Qualified (LPQ) preferred
Loss Prevention Certified (LPC) preferred
Certified Forensic Interview (CFI) preferred
Advanced level of administration and technical knowledge of Loss Prevention systems and shrinkage controls
Strong conflict management skills with the ability to work alone in stressful situations
Click HERE to review our Rewards & Benefits Information
Candidates seeking employment with DICK'S Sporting Goods should be prepared to successfully complete a pre-employment background check prior to beginning employment.
DICK'S Sporting Goods is an Equal Opportunity Employer.
Dick's Sporting Goods Inc