Retail Store Closing Lead

Burlington Coat Factory Corporation Wyomissing , PA 19610

Posted 1 week ago

LOCATION 1101 Woodland Road Wyomissing PA US 19610

Overview

If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. team as a Retail Store Closing Lead!

Overview:

The Retail Store Closing Lead is the visible leader on the sales floor, ensuring a consistently positive customer and associate experience. The Lead will circulate throughout the store and engage in customer and associate interaction, in a manner consistent with our Burlington's core values, utilizing the MOD Sales Driving Priorities to provide coaching, recognition, and task follow up. The Lead will support the store leadership team by working closing shifts on nights and weekends as part of the leadership rotation schedule.

Candidates must be able to work a flexible schedule; including nights, weekends and holidays as required.

Responsibilities:

  • Role model for exemplary customer service behaviors. The Store Closing Lead will provide a great Customer Service experience to all customers and associates with a high level of professionalism.

  • Engage associates, promote open communication, provide recognition and coaching in the moment

  • Touch base with each associate to establish priorities

  • Monitor the front-end experience and ensure a great first and last impression

  • Observe and provide feedback to Customer Service Lead on speed of checkout, line management and friendliness

  • Review daily staffing, lunch/break schedules and cashier coverage.

  • Assign back-up cashier to ensure timely processing during peak periods

  • Evaluate recovery needs, monitor fitting room, selling floor, front end, missing ticket trouble rack, and sizing recover.

  • Follow-up on assigned workload planner and tasks and ensure completion. Ensure associates understand the expectations and have the tool necessary to perform them

  • Conduct AM/PM store Rallies

  • Complete closing communication for opening MOD

If you

are excited to deliver great values to customers every day;

take a sense of pride and ownership in helping drive positive results for a team;

are committed to treating colleagues and customers with respect;

believe in the power of diversity and inclusion;

want to participate in initiatives that positively impact the world around you;

Come join our team. You're going to like it here!

You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes dental and vision coverage, and including life insurance. Part-time associates may also be eligible for paid time off, paid holidays and a 401(k) plan.

We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Location US-PA-Wyomissing

Posting Number 2022-181498

Address 1101 Woodland Road

Shopping Center Suite 4000

Zip Code 19610

Workplace Type On-Site

Position Type Regular Part-Time

Posted Date 6 months ago (4/15/2022 10:34 AM)

Career Site Category Store Associate

Position Category Store Supervisor

Evergreen Yes

Min USD $13.00/Hour

Mid USD $14.00/Hour


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Geek Squad Agent (Retail Store)

Best Buy

Posted 2 days ago

VIEW JOBS 10/5/2022 12:00:00 AM 2023-01-03T00:00 <p>Job Description</p><p>As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions. We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we'll create a supportive, positive environment for anyone who is facing tech challenges or wants to get more out of their devices.</p><p>What you'll do</p><ul><li><p>Provide positive, timely service to customers during the check-in and checkout process</p></li><li><p>Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps</p></li><li><p>Help set up and repair technology devices for customers</p></li><li><p>Monitor service queues and provide accurate status updates to customers</p></li><li><p>Clearly communicate and partner with fellow agents</p></li></ul><p>Basic Qualifications</p><ul><li><p>Experience using and learning about consumer electronics</p></li><li><p>Ability to work successfully as part of a team</p></li><li><p>Ability to prioritize and multi-task in a fast-paced environment</p></li><li><p>Ability to work a flexible schedule, including holidays, nights and weekends</p></li></ul><p>Why you'll love it here</p><p>We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.</p><p>Our benefits include:</p><ul><li><p>Competitive pay</p></li><li><p>Generous employee discount</p></li><li><p>Financial savings and retirement resources</p></li><li><p>Support for your physical and mental well-being</p></li></ul><p>About us</p><p>As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.</p><p>Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™</p><br> Best Buy Wyomissing PA

Retail Store Closing Lead

Burlington Coat Factory Corporation