Alcivia Amery , WI 54001
Posted 4 days ago
Description
ALCIVIA is growing and looking to add a part-time Retail Store Associate at our Country Store location in Amery, WI. Are you looking for a company where work-life balance is respected, honest effort is rewarded, and your contribution is appreciated? You're looking for ALCIVIA.
Work Schedule: 20-25 hours per week, Monday
Pay Type: Hourly Rate, bi-weekly.
Work Location: 554 State Road 46, Amery, WI 54001.
Benefits: Part-Time benefit eligibility begins the 1st of the month following date of hire.
Paid Time Off.
Company Clothing Annual Allowance.
ALCIVIA is a leading, member-owned agricultural and energy cooperative located in Wisconsin and serving customers in Wisconsin, Minnesota, Illinois, and Iowa. We provide expertise, service, and products in the areas of agronomy, animal nutrition, energy, and grain, and have a full portfolio of options for competitive operating loans and input financing. Learn more at https://www.alcivia.com/
Company Video: https://www.youtube.com/watch?v=EXksxCuX2Ak
Visit our Company Social Media Accounts: Facebook and LinkedIn.
Country Store Information:
The ALCIVIA Amery Country Store has a broad inventory of products for your farm or hobby farm. Our knowledgeable and friendly associates will help guide you to a solution for any of your needs, and will even carry your order to your car, or set it aside for your next bag route delivery. The Amery Country Store features ALCIVIA's widest selection of Purina feed products, as well as many other retail items. Below are some items that are featured at our Country Store:
Country Store Hours:
Retail Store Associate Essential Responsibilities:
The Retail Store Associate supports the daily operations of the Country Store and serves our customers in a friendly, professional, courteous and efficient manner resulting in satisfied customers and repeat business.
Customer Service
Promotes a customer-focused environment by providing friendly, courteous and helpful service that provides customers with desired products, services and experiences
Greets customers entering the store and thanks customers for their business after a sale
Looks for ways to assist the customer and offers carry-out service when appropriate
Communicates respectfully and effectively with customers and listens to their concerns
Answers customer questions and resolves complaints in a timely and efficient manner
Store Operations
Collaborates with Inventory Specialist to maintain timely cycle counting of in-store products
Prioritizes needs for the day and utilizes lists to ensure all tasks are accomplished
Ensures cash drawer is accurate and has adequate change at the beginning of a shift
Completes customer purchases by scanning or manually entering the prices of items into the cash register, subtracting any coupons or discounts, totaling the purchase, collecting payment, returning any change owed, issuing a receipt and bagging goods
Requests additional identification as needed for payment by check or charge card
Records all sales promptly and accurately according to company policy
Counts the money in the cash drawer to ensure that it equals sales at end of shift
Separates and totals charge forms, return slips, coupons and other noncash items
Performs merchandise returns and exchanges according to company policy
Completes shift checkout sheet accurately, neatly and timely per company guidelines
Receives product deliveries and ensures accuracy of order and invoice
Minimizes controllable expenses by following company guidelines regarding the handling of spoilage, breakage and items for store use
Prices merchandise, stocks shelves and rotates product throughout the store as needed
Maintains inventory and orders merchandise from assigned vendors as needed
Eliminates or reduces financial losses due to theft by modeling ethical behaviors
Sales and Marketing
Understands the features and benefits of products and their location within the store
Regularly practices suggestive selling by asking customers if they would like to include an additional purchase or recommending a product that might suit the customer
Assists with in-store promotions, merchandising techniques and marketing displays
Identifies and makes suggestions for store, process and sales improvements
Housekeeping
Maintains a safe working area and keeps walkways clean of slip or trip hazards
Follows company and location safety policies and promptly reports any and all accidents by employees, customers and vendors that occur on company premises
Performs housekeeping activities as needed including: sweeping and mopping floors, cleaning and servicing restrooms, emptying garbage, and dusting and cleaning store
Ensures that shelves and product is well organized
Maintains and cleans the grounds and parking lot
Other Duties
Reports to work for scheduled shifts, on-time, appropriately uniformed and ready to work
Trains and communicates new procedures to coworkers as necessary
Participates in department, team and all staff meetings
Accepts and offers feedback and suggestions openly and respectfully
Accepts direction willingly and follows through with delegated tasks
Learns and adapts to new tasks or situations quickly and cooperatively
Maintains open communication with manager and coworkers
Establishes performance goals and works to achieve those goals
Performs any and all related duties as assigned by manager
Requirements
Retail Store Associate Required Skills & Qualifications:
High School diploma or GED is required
Previous Customer Service experience is preferred
Forklift Certification is preferred
Propane Certification is preferred
Effective communication, interpersonal and listening skills
Excellent customer service skills
Basic mathematical skills
Ability to read, interpret and follow instruction
Ability to prioritize tasks and multi-task
Wisconsin Alcohol Seller/Server Training (age 18 and older) is required
Safety first mindset
Find your place in a positive, supportive atmosphere where opportunity is always growing, with a team that believes in its mission. Enjoy a job that grows along with you as your skills and talents evolve, while fueling the needs of your family, friends, and billions of others who depend on agriculture. Visit our Careers page to view all our current openings at https://www.alcivia.com/careers/
Alcivia