Retail Store Associate

Comcast Venice , FL 34292

Posted 2 weeks ago

Comcast brings together the best in media and technology. We drive innovation to create the worlds best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for supporting the store team so that a best in class experience for customers can be delivered. Provides great support to customers and the store team while constantly striving for improvement. Maintains accurate inventory, clean stores, tight back of house spaces and ensures excited customers who come back to learn more. Works on straight forward tasks using established procedures.

Job Description

Core Responsibilities

  • Provides strong understanding and enthusiasm for technology, especially company products and services and is a go-to resource who supports the store team in the front and back of the store.

  • Constantly scans the sales floor to ensure counters, devices, accessories and walkways are accessible, clean and functioning, and reports to leadership when exceptions are found.

  • May greet customers, ensuring that for sales opportunities they are connected to a sales consultant in a timely manner. The Store Service Associate should be well prepared to demonstrate company technology to new customers to ensure they know the basics of Xfinity services.

  • Performs non-sales customer service transactions including but not limited to, equipment returns and swaps, customer pick up for "buy-online-pick-up" in-store order fulfillment.

  • Serves as an in-store expert for Xfinity Mobile support. Providing in-store post-sales support for device data transfers and phone number ports.

  • Supports the onboarding of a Xfinity Mobile customer, post-sale or in tandem with a sales representative, which may involve assisting customers set up online accounts, data transfer, mobile device education, or assisting with account set up errors.

  • Assists Store Leadership in Inventory and Merchandising responsibilities:

  • Frequently checks and inspects the back of the store for clean, secure, and appropriately placed inventory. Assists with receiving inventory and properly stocking the back of house to store standards.

  • Helps the leadership team by conducting the weekly cycle count process and helps look for opportunities to improve the store count process.

  • Knows current processes and procedures and suggests improvements that enhance the customer and/or store experience.

  • Readily adjusts and adapts to store management priorities and direction, always demonstrating professionalism and integrity.

  • Must be able to carry and lift up to 25-pound boxes, stand and move about the store constantly.

  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

  • Other duties and responsibilities as assigned.

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.

  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

  • Win as a team - make big things happen by working together and being open to new ideas.

  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

  • Drive results and growth.

  • Respect and promote inclusion & diversity.

  • Do what's right for each other, our customers, investors and our communities.

Disclaimer:

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

  • Signing bonus valued at $1,500 will be paid in two installments. The first $750 will be paid after 90 days of active employment, and the second $750 will be paid after 180 days of active employment. Bonus is only payable if the employee is in good standing continuously through the date each payment is earned. Only candidates hired into the role externally are eligible for the signing bonus during the applicable offering period.

  • Amounts may vary per location.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Education

High School Diploma / GED

Relevant Work Experience

0-2 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Seasonal Retail Sales Associate

Burlington Coat Factory Corporation

Posted 7 days ago

VIEW JOBS 11/26/2021 12:00:00 AM 2022-02-24T00:00 LOCATION 1683 US 41 Bypass S Venice FL US 34293 Overview If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. team as a Retail Sales Associate! Are you an outgoing, upbeat, people-person with great organizational skills? Would you thrive in a high-energy environment where associates work together to drive results? Is it important to you to make a difference in the community where you live and work? If you answered yes, then this may be the right opportunity for you. Retail Sales Associates are important ambassadors of the Burlington brand, at the front lines in our mission to provide world-class service to our customers. You'll be responsible for greeting and assisting customers, maintaining a neat, organized and clean sales floor, and supporting the management team with day-to-day store operations. Retail Sales Associates may be assigned to work in any or all of the following departments: Ladies, Men, Youth, Sportswear, Shoes, Home, or Baby Depot. Responsibilities: * Assisting customers in locating merchandise when needed * Assisting in floor moves, merchandising, display maintenance, and housekeeping * Assisting in ringing up sales at registers and/or bagging merchandise * Performing other tasks as assigned by manager from time-to-time Candidates must be able to work a flexible schedule; including nights, weekends and holidays as required. If you… …are excited to deliver great values to customers every day; …take a sense of pride and ownership in helping drive positive results for a team; …are committed to treating colleagues and customers with respect; …believe in the power of diversity and inclusion; …want to participate in initiatives that positively impact the world around you; Come join our team. You're going to like it here! You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes dental and vision coverage, and including life insurance. Part-time associates may also be eligible for paid time off, paid holidays and a 401(k) plan. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Location US-FL-Venice Posting Number 2021-166410 Address 1683 US 41 Bypass S Zip Code 34293 Position Type Seasonal Part-Time Posted Date 9/23/2021 10:07 AM Career Site Category Store Associate Position Category Store Associate Evergreen Yes Burlington Coat Factory Corporation Venice FL

Retail Store Associate

Comcast