Retail Store Assistant Manager

About the team:

We are a team who collectively strives to:

• Deliver exceptional customer service and remain the most loved brand on Guam

• Coach and mentor team members to provide them with the confidence to lead a successful team

• Build Trust by providing accurate and reliable results with the ability to pay strong attention to details.

• Exceed in both service and quality of work where the results are impactful to the company and its customers.

• Promote a positive work environment where we "Win together" by recognizing our successes and celebrate as a team.

Who we are looking for:

Are you an energetic, optimistic individual who is goal driven and has a passion for retail? Do you get a sense of fulfillment helping others? If so, great! We are looking for a fun and charismatic person who wants to take the first step into leadership. This individual should desire to lead, guide, and develop a diverse group of individuals in their career growth all while providing consumer sales solutions. Because we value team contributions, and we also value our talent for their individual contributions, we need someone who finds meaning and purpose in seeing others succeed. This person must have a strong desire to set team goals and guide our talent to meet those goals through innovative and fun initiatives. In an effort to keep learning and success continuous, this person must champion this mantra and live our GTA values. If you think is role might be a good fit for you, apply today so that we may learn more about you!

Here is what the role looks like:

As the Retail Assistant Store Manager, you are second in command in the retail space, reporting to the Retail Store Manager. You are primarily responsible for developing retail consultants, retail sales reporting, general sales support, and some administrative duties. Success in this role depends on superior organization, time management, and exceptional verbal and written communication skills. This role requires a skilled individual who has the ability to identify problems, analyze information, and develop conceptual solutions to complex challenges. As the Retail Store Assistant Manager, you are the ambassador of our GTA Val-YOU's and you demonstrate them through practice in your day to day operations. Most importantly, this role observes and coaches internal talent to provide opportunities for career success.

Candidates must:

Drive Financial Growth through in-store customer engagement and relationship building.

• Drive Sales and Revenue

• Utilize effective communication skills to properly engage and educate the customer in sales and support processes.

• Assist with monitoring, organizing, and fulfilling inventory deliveries.

• Meet and exceed assigned goals and objectives

Advocate to be the Most Loved Brand

• Provide a customer-focused experience with an optimistic and respectful approach.

• Exhibit initiative and adaptability with a customer-focused mindset to ensure a positive customer experience.

• Demonstrate through application our mission, vision, and values as added service to our engagement with customers.

• Consolidate all Quality of Work listings and maintain a neat and organized file to address any outstanding audits or corrections.

Strive for Operational Excellence

• Inventory Management

• Includes counts, orders, maintenance, receiving, returning, tracking, order fulfillment, securing equipment and supplies, pick-ups and deliveries as needed

• Audit

• Includes cash handling, collections, service orders, inventory, auto pay

• Cash Management

• Prepare and verify bank deposits and accounting work

Make GTA the Best Place to Work

• Ensure positive and clear communication with managers, subordinates, and all stakeholders involved in this role.

• Encourage a self-development mindset and seek guidance where and when needed.

• Possess the ability to promote the company culture and values to all employees, vendors, clients, and business partners.

• Strong sense of accountability and professional approach to work independently and in team environments.

• Build relationships with GTA employees across channels to collectively and as efficiently resolve issues creating a cohesive and seamless working environment.

• Coach and develop individuals for continued career growth.

Here's What You Need To Have:

• High School Diploma or GED

• 1 + years of relevant work experience in Telecom industry or related field

• Work flexible hours (including evenings, weekends, and holidays)

• Work in other locations as the needs of the business as required

• Wear a uniform or company apparel as required

• Excellent interpersonal, verbal and written communication skills and attention to detail

• Working knowledge of computer systems/software and computerized billing

• Strong customer service skills

• Excellent problem-solving and multi-tasking skills

• Regular, consistent, and punctual attendance

If you are still interested and the values below vibe with you, apply today!

GTA Val-You's

Our Customers Matter. Build Trust Through Respect. Be Accountable. Learning is Growth. Lead with Care. Win Together. Be a Game Changer.

Teleguam Holdings LLC dba GTA is an Equal Opportunity Employer

Teleguam Holdings LLC, dba GTA is an Equal Opportunity employer dedicated to building an inclusive and diverse workforce as we see this is critical to the success of our company. Having diverse perspectives, experiences, and skills within our teams allows us to learn from each other and grow as individuals, which leads to better work and outcomes. Through our actions, our goal is to create long term impactful change throughout the company and our island community. However you identify or whatever background you come from, we welcome you to be a part of this change. We ask that you apply to a role that excites you and where you can bring your authentic, best self to work. Keep in mind that all aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Read more about our commitment to these principles in the Guam Department of Labor notices and Department of Labor's EEO notices.

Other applicable federal employment laws include Family Medical Leave Act (FMLA) and Uniform Services employment and Reemployment Act (USERRA).

Accommodations for Applicants with Disabilities

Teleguam Holdings LLC, dba GTA has always worked to provide qualified applicants and employees who are disabled veterans or individuals with disabilities with needed reasonable accommodations in accordance with the ADA. If you have difficulty using our online system due to a disability and need an accommodation, please email us at humanresources@gta.net or call us at (671) 644-0300.

This job announcement closes on Friday, May 3, 2024.