Retail Shift Leader Trainee

ABC Fine Wine Naples , FL 34102

Posted 2 months ago

Would you like to work for a growing, successful Florida-based retail company where people come first, and employees are promoted from within? As an employer of choice, you can count on us to provide development opportunities and a great team member experience.

At ABC, you will learn about the growing world of wine, spirits, beer and fine cigars, while being part of an integral team where your customer service, merchandising, and leadership skills are valued.

Retail Shift Leader Trainee

Train to be a Retail Shift Leader at ABC! Our Retail Shift Leaders have the desire to lead and coach others while working with our guests and ensuring they have a memorable experience, encouraging product sales and repeat business. Shift Leaders learn and apply ABC Fine Wine & Spirits' store operating procedures, including properly opening/closing the store, inventory counts and special orders. Shift Leaders assist the Store Manager and Assistant Manager in leading store operations and perform the role of Manager on Duty. Shift Leaders have key holding responsibilities. Retail Shift Leader Trainees are hired and trained to move to shift leader responsibilities after 90 days.

Responsibilities include:

  • Serve as Leader on Duty, open and close the store, assist the Store Leader and Assistant Leader in overseeing store operations.

  • Greet every guest as they enter the store and provide friendly, prompt, fun, and courteous service

  • Operate a Point-of-Sale terminal to process guest transactions, with accurate cash handling, other tender acceptance, and applying coupons or discounts in accordance with company procedures; also handle opening and closing functions including reconciliation.

  • Attend onsite and online training to gain knowledge of leadership practices as well as knowledge of products and services such as our Sourced & Certified products.

  • Maintain Responsible Vendor status throughout your employment, for alcohol & tobacco purchases while operating POS, wine taps, growler station or tasting tables by checking proper forms of identification for age verification

  • Train, coach and direct other sales associates when acting as Leader on Duty to promote exceptional customers service and follow store operation procedures.

  • Assist in daily maintenance of property cleanliness

  • Provide wrapping service for ABC products and assemble custom gift baskets, and provide carry-out service when needed

  • Unload and put away weekly truck deliveries. Merchandise and display product on store shelves and beer coolers in accordance with Operational Guidelines, restocking with product from the stockrooms as needed

  • Other tasks/projects as assigned by store leadership team

Job Requirements:

  • Candidates should be 21 years of age or older

  • Able to work a flexible schedule as business requires, night and weekends, especially during holidays

  • A High School Diploma or general education degree (GED). At least 6 months of experience and/or training in a management or leadership role; at least 1 year of education from a college or technical; school in Business Management or related field; or equivalent combination of education and experience.

Physical Requirements ( with or without accommodation):

  • Must be able to remain standing for long periods upwards of 8 hours at a time, frequently move about throughout the store

  • Must frequently lift and/or transport up to 35 pounds throughout the store including through any stockrooms or backroom on premises

  • Occasionally ascends and descends ladders and step stools to safely access stockroom and floor shelves as needed

  • Full position description provided upon request during the interview process.

Our Mission is: "We make everyday celebrations better while enriching the lives of team members and by contributing to organizations that benefit families in the communities we serve."

Experience our Core Values: Respect, Empower, Inspire!

  • Respect our mission, our guests and each other

  • Empower each other to make an impact, no matter how small

  • Inspire and support our Team Members and the communities they serve

Come join this family-owned, growth-oriented organization today!

Qualifying full-time team members receive outstanding benefits which include:

  • PAID VACATION AND PTO
  • INCENTIVE COMPENSATION PROGRAM
  • TUITION REIMBURSEMENT
  • ABC UNIVERSITY - GREAT WINE, SPIRITS, BEER, CIGAR TRAINING
  • EXCELLENT HEALTH INSURANCE FOR INDIVIDUAL + FAMILY
  • DENTAL AND VISION PLANS
  • COMPANY-MATCH 401K PROGRAM
  • EMPLOYEE DISCOUNTS ON WINE AND SPIRITS
  • WELLNESS COACHING WITH NUTRITIONAL EXPERT, DR. CATE
  • EMPLOYEE ASSISTANCE PROGRAM (EAP)

Equal Employment Opportunity

ABC is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and we make all employment decisions without regard to race, ethnicity, color, age, sex, gender, gender identity or gender expression, sexual orientation, religion, creed, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, medical condition, military status, or any other basis prohibited by law ("protected status").

ABC is an alcohol-free, drug-free workplace.

#AlwaysBeCelebrating

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Retail Shift Leader Trainee

ABC Fine Wine