Retail Senior Sales Consultant Technology

Office Depot Des Moines , IA 50301

Posted 2 months ago

Responsibilities:

At Office Depot and Office Max, our Sr. Sales Consultant-Technology is a full-time role, and the person in this position will have ownership of the Technology & Tech Services areas. S/he will be responsible for engaging and providing an exceptional experience for customers requiring Technology products/services. S/he is expected to quickly build ongoing customer relationships and become a trusted advisor by utilizing advanced Technology product and services knowledge to meet customers' needs.

The person in this role demonstrates a passion for the brand, technology products and services, and other products offered to our customers. S/he will utilize Office Depot and Office Max's proven sales principles to proactively engage customers, in order to drive the sales of Technology Products or Services and properly assess customer needs to ensure satisfaction in every interaction.

The associate in this position is also responsible for the training of Sales Consultants, or other associates within the store regarding Technology products, selling behaviors, attachments and services. Additionally, s/he, will perform daily and weekly maintenance of the assigned area.

Qualifications:

High School diploma or equivalent education preferred with a Minimum of 2 years of experience in related field

Other Information:

  • Must be knowledgeable in the Technology area

  • Must possess advanced selling skills

  • Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers

  • Must be adaptable to a changing environment

  • Must be able to coach and train others in a professional environment

  • Possess excellent verbal and written communication skills

  • Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities

  • Must possess ability to process information/merchandise through POS register system

  • Positive and Engaging

  • Action Oriented

  • Integrity, Accountability & Trust

  • Demonstrate passion for the brand, products, services and solutions offered to our customers

  • Must possess a desire to continually develop personal selling skills and product knowledge

  • Drive for Results

  • Decision Quality

  • Patience

Pay, Benefits and Work Schedule:

Office Depot offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

Equal Employment Opportunity:

Office Depot is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identify or expression, sexual orientation or any other characteristic protected by law.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Information Technology Operations Support Senior Manager

Pwc

Posted 4 days ago

VIEW JOBS 4/18/2019 12:00:00 AM 2019-07-17T00:00 A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You'll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth. Our Operations Support team monitors the overall quality of our service. As a part of the team, you'll be the primary contact for ensuring the quality of our services is maintained while also considering better ways to provide the same service in a more cost efficient manner and keeping customer satisfaction with our services high. Responsibilities As a Senior Manager, you'll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to: * Proactively assist in the management of a portfolio of clients, while reporting to Directors and above * Be involved in the financial management of clients * Be actively involved in business development activities to help identify and research opportunities on new/existing clients * Develop project strategies to solve complex technical challenges for our clients * Manage and deliver large projects by developing the project team, assessing engagement risks throughout, driving conclusions, and reviewing / challenging the output produced by the team * Shape and deliver projects to meet and exceed the expectations of our clients and our own quality criteria * Train, coach, and supervise team members * Continue to develop internal relationships and developing your PwC brand The primary focus of this team is to manage regional Technology & Security Operations Infrastructure Services to achieve SLA targets and performance expectations. The Service Manager works with IT suppliers to establish delivery of secure, high availability infrastructure services. Service Managers handle all aspects of infrastructure management including reviewing support delivery from IT suppliers, handling escalations, coordinating maintenance, budgeting, roadmap execution. Job Requirements and Preferences: Basic Qualifications: Minimum Degree Required: High School Diploma Minimum Years of Experience: 6 year(s) of progressive roles managing IT operations quality control, process improvement, and compliance. Preferred Qualifications: Degree Preferred: Bachelor Degree Preferred Fields of Study: Information Technology Preferred Knowledge/Skills: Demonstrates intimate abilities and/or a proven record of success in IT methodologies, service offerings and the Firm's business at a national level including: * Working knowledge of all US IT infrastructure and the ability to understand the general architecture, design, and operating characteristics; * Understanding and executing of the business needs fulfilled by the assigned infrastructure operations technical environment; and, * Working in industry standard, large scale enterprise systems in assigned area which will be one or more of the following including Platform, Storage, Database, Web & App, Messaging and Collaboration, Configuration Management and/or Security Operations. Demonstrates intimate abilities and/or a proven record of success in the following areas: * Governing, supporting, and monitoring IT operational enterprise infrastructure services; * Managing technical teams and escalation process, adhering to service management release, change, configuration, incident and problem management processes; * Managing vendor support contracts, licensing agreements and budgeting; * Managing small efforts, operational projects and facilitation of miscellaneous IT-driven requests; * Applying Information Technology Infrastructure Library (ITIL) principals to deliver quality service to internal firm clients by acting as a primary point of contact for the infrastructure services and manage area adhering to ITIL standards; * Exercising independent judgment to escalate issues for resolution and meet service level agreements; * Combining technical knowledge with relevant contextual information considering upper level management informational needs to produce effective executive summaries and communications; * Working with automation of IT infrastructure and lean processes; * Influencing the operations and improvements to services for respective sponsors and stakeholders; and, * Monitoring cost recovery for the services managed. All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer. Pwc Des Moines IA

Retail Senior Sales Consultant Technology

Office Depot