Retail Sales Representative

Job Description:

Introduction

At GAF, we cover more than buildings. We cover each other. No matter what role, tenure, or track, under this roof you are empowered to be there for your teammates, your customers, and especially your community. Under this roof, we don't back down from hard work- we support one another in pursuit of something bigger. We define the future while leading the present. And under this roof, we own our opportunities. Becoming the market leader only happens when everyone feels they have the opportunity, and the support, to thrive. We are GAF. And under this roof, we protect what matters most.

Team or Function Overview

The Retail Sales Representative is responsible for supporting our sales and marketing efforts at large national retail locations.

Summary

This role will facilitate the sale and flow of GAF products through big box home improvement retail accounts and will educate and promote the growth of the roofing category.

Essential Duties

Specific responsibilities include, but are not limited to:

• Display strong negotiating tactics by leveraging value propositions and GAF System Selling

• Compile reporting to highlight hits, misses, learning, competitive landscape, and strategic next steps; proactively identify opportunities to exceed expectations and position our clients as leaders in their space.

• Influence your contractors by constantly networking to become a trusted advisor to existing and potential customers. Navigate when to defer to a client's request vs. when to guide a client to make better choices. Thrive on expert problem solving, determining solutions that execute favorable results. Engage and educate customers with insight and product knowledge via Retail store/contractor meetings.

• Explain complex subject matters (e.g. market conditions) to any audience and tactfully communicate both good & bad news.

• Display diplomacy and a mastered ability to build immediate rapport with anyone.

• Train individuals or small groups with emphasis on general product knowledge, application techniques, and best practices.

• Provide feedback on market conditions, monitor, inventory levels, and provide training to retail associates

• Develop and maintain close working relationships with the Retail Sales Service Manager, Pro Retail Specialist, GAF Territory Sales Managers, Big Box home improvement retail management teams, inside and outside pro associates, merchandising teams, and store associates.

• Build and manage a book of contractors from prospecting through to the consultation phase building lasting and meaningful relationships. Expect to juggle competing priorities and store requests/deadlines regularly.

• Own, progress, and close the sales funnel, turning potential Contractor opportunities into wins, through value-selling the benefits of GAF products. Overcome objections and convert hurdles into growth opportunities.

Physical Demands [all which are applicable to position]

• Ability to routinely work in a stationary position for long periods of time

• Ability to routinely move about to accomplish tasks or to move from one work area to another

• Ability to position self to bend, pull, and reach overhead and/or below shoulder level to perform filling functions, lifting, carrying, and moving of products/materials occasionally

• Ability to sit, stand, walk, and use hands to grasp, handle or feel objects, tools, and products routinely

• Ability to ascend and descend ladders, stairs, scaffolding, and ramps occasionally

• Ability to work with heights occasionally

• Frequent sitting, walking, and standing; occasional climbing, stooping, kneeling, crouching, crawling, and balancing

• Ability to lift, carry, or otherwise move up to 50 lbs of products, materials, boxes, equipment, etc. occasionally

• Ability to work in outdoor conditions including high/low temperatures, inclement weather, wind, dust, humidity, etc., frequently

• Ability to frequently and quickly converse with and convey information to others on the phone and in-person

• Manual dexterity to routinely operate standard office equipment and keyboards

• Visual acuity including close vision, peripheral vision, depth perception, and the ability to adjust focus routinely to view documents and computer screens, operate motor vehicles, etc.

• Must continuously have the ability to differentiate colors precisely

• Ability to wear and work in PPE occasionally

• Ability to operate a motor vehicle and travel without assistance routinely

• Ability to operate motor vehicle and safely traverse/navigate jobsites in a constant state of alertness routinely

Under This Roof, We Require

• 1 years experience in a sales environment, or customer service-focused role (building materials industry a plus)

• The ability to have and maintain a driver's license

• The ability to cold call contractors and talk to them about their business

Under This Roof, We Also Value

• Bachelor's Degree, preferred

• 1 to 2 years experience in a sales or customer service-focused role (building materials industry a plus)

• A combination of retail sales & customer service along with an interest in advancement is desired

• Highly motivated and have a strong desire for advancement in a roofing sales capacity

• Intermediate proficiency using Google Suite

• Proficiency in MS Office suite and Google Suite

• Experience with SalesForce is a plus

• Excellent written, organization, and communication skills

• Ability to multi-task and work independently

• Ability to travel within assigned territory

• Bilingual a plus

How We Protect What Matters Most

• We offer a wide range of health insurance options that include medical, dental, and vision for you and your family.

• Our Family-Building benefits support the many different journeys to fertility and parenthood.

• Our robust 401K plan includes an employer match contribution with your pre-tax and/or Roth contributions.

• Other exciting programs and perks are available to help employees achieve work-life balance, including (but not limited to) a wellness program, free financial coaching, a referral program, and product rebates when purchased for an employee's primary residence.

• Professional growth and development are very important to us! We offer internal training programs and courses, as well as a generous tuition reimbursement program.

• We put diversity and inclusion into action with our Employee Resource Groups, which unite employees based on common perspectives, identities, demographic factors, or out of a desire to be an ally.

GAF complies with federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR Services at 833-HR-XPERT.

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Consideration will be given based on geography, candidate experience, and qualifications.

Annual Salary Range: 49,500-63,250

Annual Bonus Range: 15,200-20,900

We believe our employees are our greatest resource. We offer competitive salary, benefits, 401k, and vacation packages for all full time permanent positions. We are proud to be an equal opportunity workplace and GAF, Standard Logistics, SGI, and Siplast are proud to be affirmative action employers. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know. If applying for positions in the U.S., must be eligible to work in the U.S. without need for employer sponsored visa (work permit).