Retail Sales Manager - Shelby, NC

PCS Mobile Solutions Shelby , NC 28150

Posted 2 months ago

What We Are Looking For:

We are looking for energetic, ambitious and enthusiastic sales leaders who build great teams and practice exemplary customer service. Our Retail Sales Managers lead by example, are honest and ethical, motivate, coach continuously and deliver operational excellence. Retail Sales Managers must be accessible to their teams, create a positive and fun culture in their stores, and hold their teams accountable to high standards in sales performance and customer service.

Retail Sales Managers:

  • Manage the daily operations of a Sprint Preferred Retail Store

  • Achieve store sales goals and service performance requirements

  • Foster a positive store culture for employees and customers

  • Maintain inventories at adequate levels

  • Complete accounting and paperwork associated with cash receipts and prices and conducts physical inventories

  • Recruit, train and develop high performing Sales Representatives

  • Lead weekly staff meetings to increase sales and product knowledge

  • Analyze daily/weekly/monthly reporting and take appropriate actions to quickly close performance gaps

  • Maintain training requirements for themselves and their sales teams

  • Conduct monthly performance reviews for their Sales Representatives

  • Resolve customer issues

  • Oversee the daily operations and employees of the Service Center if store is authorized for Service and Repair

What We Offer:

As a Retail Sales Manager at PCS Mobile Solutions, your hard work and professional dedication will be recognized!

As a Retail Sales Manager, you will receive:

  • A competitive base salary PLUS monthly commissions!

  • Additional income opportunities through contests and incentives

  • Medical/Dental/Vision/Aflac

  • Discounts on products and wireless phone service

  • Excellent career development opportunities


  • Must be energetic and possess excellent interpersonal skills

  • Must have the ability to expertly use and teach others to use wireless technology and service

  • Must thrive in a fast paced and competitive environment

  • Must love to sell and love to teach others to sell

  • Must be 18 years of age or older and possess a valid Driver's License

  • College degree preferred; Minimum High School diploma or equivalent

  • 1+ year retail supervisory experience

  • Ability to work up to 50+ hours per week, including evenings, weekends and/or holidays

  • Bilingual (English/Spanish) a plus in some markets

Past Experience in the following industries a Plus:

  • Hospitality

  • Restaurant

  • Service Industry

  • Banking

  • Customer Service

About PCS Mobile Solutions:

PCS Mobile Solutions is proud to be one of the fastest growing Sprint Preferred retailers in the country! The company was founded in 2006 and has since grown to 70+ locations in seven states and we continue to grow.

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Retail Sales Manager - Shelby, NC

PCS Mobile Solutions