Retail Sales Manager

Let's Grow Together Our mission is to live our “at your side” promise and simplify and enrich the lives of our customers, employees, and communities. "At your side" is more than a slogan to us; it’s the purpose we do our best to fulfill every day. With a legacy spanning over a century, this is a great place to launch or expand any career and push the boundaries of what comes next.

We're committed to achieving shared success, and we provide opportunities for you to develop through experience, exposure and education. Our people have always leveraged their unique perspectives to keep us on the right track for a lasting future. If you want to innovate, learn, and grow with a global leader that builds products, services, and a company people love, then we’ll be “at your side” every step of the way.

The Manager, Sales, Retail focuses on expansion of Brother Mobile Solutions’ (BMS) sales revenue and market share within the major target vertical market – Retail in North America. This role collaborates closely with the Director, Sales to execute cutting edge sales strategies to meet company’s revenue goals and profits. Additionally, the manager focus areas in this position includes but are not limited to pipeline management, forecasting, sales reporting.

WHAT YOU’LL DO Sales Strategy Execution Execute the overall sales strategy and tactical plan for the assigned vertical market – Retail End-User focus: Prospect and directly engage with end-user customers to identify short-term and long-term opportunities, developing a pipeline leading to sales closure and revenue results Present solutions to business problems with clear ROI and value propositions, understanding competitors’ positioning and proposing ways to displace them Create and maintain BMS’ demand, preference, and loyalty within these end-user accounts Work closely with Marketing/Lead Gen team and follow-up on Sales Qualified Leads Channel Partner Focus: Utilizing the channel sales team, work closely with the channel partners in the Retail space to penetrate channel partner’s customers or bring opportunities to the appropriate partners to close.

Stay in tune with market trends and demands in order to proactively and effectively adapt sales approach as it relates to revenue streams Act as the subject matter expert for the Retail vertical market, supporting other team members with their questions Meet and exceed quarterly and annual team sales quota 80% Reporting, Budgeting, & Forecasting Provide timely and comprehensive sales reports on revenue attainment versus quota & pipeline progress Provide timely and comprehensive sales forecasts to the operations team as part of the demand planning process Utilize data-driven insights to identify sales trends, areas for improvement, and potential risks Monitor and manage the sales budget, ensuring adherence to financial targets and identifying cost-saving opportunities ABOUT OUR IDEAL CANDIDATE Education Bachelor's Degree (or equivalent experience) Business, Marketing, or field Required Master's Degree MBA or related field Preferred Experience Minimum 7 years Experience as a “hunter” sales professional with demonstrated results in creating new opportunities and expanding existing opportunities Required End-user sales experience, specifically in selling technology-based solutions: hardware, services, and integrated solutions Required Minimum 2 years Experience in Retail market Preferred Licenses/Certifications Other Licenses/Certifications Required/Preferred Languages Other Languages Required/Preferred Other Skills/Knowledge/Abilities Strong ability to strategically analyze data, think and execute on long-term action plans Required Strong aptitude for crafting creative sales strategies to achieve business growth and divisional profit Required Knowledge in all aspects of sales management, including but not limited to forecasting, goal setting, team planning, account mapping, resource management, time management, selling to the relevant executive, conducting executive briefings Required Strong communication skills (written/verbal/interpersonal) and ability to build relationships internally and externally Required Strong ability to deliver effective presentations Ability to lead, develop and mentor others Required Excellent negotiation skills Required Knowledge of Automatic Identification and Data Capture (AIDC) market and experience selling to Retail Market Preferred ADDITIONAL DETAILS FOR THIS ROLE We offer an above-market benefits package that includes a choice of Health Insurance plans (including Dental and Vision Insurance), a generous 401(k) Retirement Savings Plan, paid holidays, paid time off (PTO), and more Plus, if you’re considering an advanced degree that would help you achieve your development and career goals, Brother USA offers a highly competitive tuition reimbursement program. Apply today to learn why Forbes called Brother one of the World’s Best Employers (2020) and NJBIZ called Brother one of the Best Places to Work in New Jersey (2023) LI-Remote The salary (or hiring) range for this position is $92,000.00 – $116,000.00 per year Starting salary to be determined by the education, experience, knowledge, skills and abilities of the applicant, internal equity, location, and alignment with market data This position is eligible to participate in the relevant Brother variable pay incentive plan(s). Applicable bonus awards are discretionary and contingent upon 1) achievement of your individual objectives and 2) Brother achieving its corporate and business-level objectives Benefits include, but are not limited to, healthcare and wellness coverage, life and disability insurance, 401K, tuition reimbursement, and Paid Time Off. Details are available at https://mybenefits.nfp.com/Brother/2024/guidebook Brother International Corporation has earned its reputation as a premier provider of home office and business products, home appliances for the sewing and crafting enthusiast as well as industrial solutions that revolutionize the way we live and work.

Brother International Corporation is a wholly-owned subsidiary of Brother Industries Ltd. With worldwide sales exceeding $6 billion, this global manufacturer was started more than 100 years ago. Bridgewater, New Jersey is the corporate headquarters for Brother in the Americas.

It has fully integrated sales, marketing services, manufacturing, research and development capabilities located in the U.S. In addition to its headquarters, Brother has facilities in California, Illinois and Tennessee, as well as subsidiaries in Canada, Brazil, Chile, Argentina, Peru and Mexico. For more information, visit www.brother.com.

Brother International Corporation ("Brother") is an equal opportunity employer and does not discriminate or make employment decisions on the basis of race, color, religion, sex, disability, or any other characteristic protected by applicable state or federal laws. If you require any physical or other assistance in completing this application, a reasonable accommodation will be made upon request.