Retail Sales Jewelry Clerical, Full Time: Herald Square

Macy's, Inc. New York , NY 10007

Posted 2 weeks ago

Job Overview:

The Jewelry Clerical is responsible for processing new merchandise and maintaining all of the records for the Jewelry Department. Other responsibilities coincide with support and clerical functions. Perform other duties as assigned.

Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process.

Essential Functions:

  • Provide an exceptional customer experience by ensuring the customer is always the priority.

  • Proactive in assisting customers who are using technology to shop and compare, whether Macy's devices or their own.

  • Assist customers in all aspects of service as needed.

  • Be proficient in POS systems including Search and Send.

  • Use RF equipment to scan out damages, transfers, and return to vendor merchandise.

  • Perform price changes as needed and signing as needed.

  • Rearrange jewelry cases for new merchandise, season changes, special events, and clearance sets.

  • Perform all aspects of fulfillment process; including, but not limited to: picking, packing, labeling, shipping and BOPS.

  • Process new receipts adhering to company standard.

  • Pack all customer sizing, repair orders and outbound shipments to the Jewelry Center.

  • Organize and file shipping, receiving, customer sizing, repair, sales, and return documentation.

  • Be aware of supply inventory and place orders when needed.

  • Replenish displays and other products as needed.

  • Assist in the inventory process.

  • Maintain orderliness and cleanliness of jewelry counters and area.

  • Attend to customer service needs in a friendly and helpful manner when approached.

  • Maintain high customer readiness standards by delivering a clean, neat, easy to shop store environment.

  • Adhere to Asset Protection and inventory control and compliance procedures.

  • Assist with special projects as assigned.

  • Establish high level of shortage awareness and effectiveness; ensure that all policies and procedures are implemented.

  • Perform these functions in an efficient manner, as directed by the Supervisor.

  • Regular, dependable attendance and punctuality

Qualifications:

Education/Experience:

  • No specific educational accomplishments are necessary.

  • No experience is needed.

Communication Skills:

  • Effective written and verbal skills, ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Excellent written and verbal communication skills.

Mathematical Skills:

  • Basic math functions such as addition, subtraction, multiplication, and division.

  • Able to use a calculator.

Reasoning Ability:

  • Self-starter, able to work independently and as part of a team and must have good time management skills.

Physical Demands:

  • This position involves constant moving and standing.

  • Involves standing for at least two consecutive hours.

  • Involves lifting at least 30 lbs.

  • May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders.

  • May involve reaching above eye level.

  • Involves close vision, color vision, depth perception, and focus adjustment.

Other Skills:

  • Ability to collaborate and function as a member of a team.

  • Must possess a strong sense of urgency.

  • Should be comfortable with the use of computers and frequent use of RF equipment.

Work Hours:

  • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.

This job description is not all inclusive. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Retail Sales Fragrances Full Time Herald Square

Macy's, Inc.

Posted 7 days ago

VIEW JOBS 3/19/2019 12:00:00 AM 2019-06-17T00:00 JOB OVERVIEW: The Fragrance Sales Associate is responsible for providing professional services to customers by selling and demonstrating fragrances and related items, as well as contributing to the success of the department through achieving personal sales goals. Perform other duties as assigned. The summary below may not include all the essential functions and qualifications for this position. For more information, we encourage you to review the complete job description by clicking here. Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. ESSENTIAL FUNCTIONS: * Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications; proactively create enhanced shopping experiences through the heightened use of tools, technology and collaboration * Alert Fragrance Counter Manager or Sales Manager of Cosmetics and Fragrances of inventory and other inaccuracies * Attend product training classes and seminars * Ensure proper presentation, organization, storing, and replenishment of stock * Participate in pre-selling and sales driving events to maximize sales * Regular, dependable attendance and punctuality QUALIFICATIONS: Education/Experience: * High School degree or equivalent. * Previous selling experience is required, preferably in fragrances. Communication Skills: * Effective written and verbal skills, ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Excellent written and verbal communication skills. Mathematical Skills: * Basic math functions such as addition, subtraction, multiplication, and division. * Able to use a calculator. Other skills: * Superior organizational and time management skills. * Must be able to multi-task in a fast-paced environment. * Must be able to build relationships and influence others. * Must possess a thirst for knowledge. * Ability to collaborate and function as a member of a team. * Must possess a strong sense of urgency. * Should be comfortable with the use of computers and frequent use of RF equipment. Work Hours: * Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs. This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Macy's, Inc. New York NY

Retail Sales Jewelry Clerical, Full Time: Herald Square

Macy's, Inc.