Retail Sales Consultant Print Services

Office Depot Waco , TX 76701

Posted 2 weeks ago

Responsibilities:

At Office Depot and Office Max, our

Sales Consultant, Print Services is responsible for providing exceptional service experience for customers requiring print services. He/she utilizes Office Depot's proven sales principles to proactively engage customers to drive the sale of total solutions offered within Print Services and properly assess customer needs to ensure satisfaction in every interaction.

The Sales Consultant, Print Services is responsible for completing all customer orders correctly and within the quoted timeline, and assess whether the Regional Print Center should be utilized. This person is also responsible for performing daily and weekly maintenance of the Print Services area.

The Sales Consultant, Print Services must quickly build ongoing customer relationships and become a trusted advisor by utilizing advanced selling skills and knowledge (including cross-selling of products and services) to meet customer's needs. Demonstrates passion for the brand, products, services and solutions offered to our customers.

Qualifications:

High school diploma or equivalent education experience

Other Information:

  • Must have the ability to gain the skill and knowledge necessary to operate Print equipment

  • Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers

  • Possess excellent verbal and written communication skills

  • Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities

  • Must possess ability to process information/merchandise through POS register system

  • Positive and Engaging

  • Action Oriented

  • Integrity, Accountability & Trust

  • Demonstrate passion for the brand, products, services and solutions offered to our customers

  • Must possess a desire to continually develop personal selling skills and product knowledge

  • Ability to work a flexible work schedule as business dictates

  • Customer Focus

  • Self Learning

  • Approachability

Pay, Benefits and Work Schedule:

Office Depot offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

Equal Employment Opportunity:

Office Depot is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identify or expression, sexual orientation or any other characteristic protected by law.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Retail Sales Associate/Optician FullTime (Waco 020)

Eyemart Express

Posted Yesterday

VIEW JOBS 3/24/2019 12:00:00 AM 2019-06-22T00:00 Retail Sales Associate / Optician This is for a full-time position. Job Description Eyemart Express is seeking candidates with a strong retail background for a position at one of our store locations. The new Retail Sales Associate, also known as a Retail Optician, will primarily assist patients in selecting the eyeglass frames, lenses and lens coatings that best suit their needs. The Retail Associate will also be responsible for ensuring the lab technicians have accurate measurements and prescription information for grinding, coating and fitting lenses to the frames. Once the glasses are complete, the Retail Associate is responsible for dispensing the glasses to the patient. Duties and Responsibilities * Provide exceptional customer service * Maintain knowledge of current sales and promotions as well as policies regarding payment, returns, exchanges * Compute and process payment transactions/refunds using in-house Point of Sale system * Perform other administrative tasks as assigned * Process insurance claims * Maintain up-to-date knowledge of products * Create and maintain patient files, following company and HIPAA policies regarding confidentiality. * Input customer information into computer system * Prepare work order for lab ensuring all pertinent information is listed (i.e. patient information, prescription, lens size/type, measurements, special tinting or coating, etc.) * Pull correct lenses according to work order specifications * Inspect final product for accuracy; adjust completed glasses to fit patient using pliers, hands and heat if necessary to bend frames accordingly * Educate patient on how best to care for their glasses * Adjust/repair damaged frames, replace nose pads and missing screws * Price, stock and straighten merchandise Education and Experience Requirements * High School Diploma or GED * Experience working in retail, customer service, or sales * Experience working in the optical industry is preferred Skills and Abilities * Ability to stand for prolonged periods of time (up to 8 hours per day per scheduled shift) * Ability to occasionally stoop, bend, kneel, crouch, reach, and twist * Ability to lift, carry, push, and/or pull up to approximately 25 lbs * Must possess excellent hand-eye coordination and fine motor skills * Ability to operate basic office equipment * Ability to communicate clearly and concisely, both orally and in writing * Ability to correctly read and interpret prescription specifications and input into computer properly to ensure lenses are cut properly * Ability to multi-task * Ability to identify and solve problems, and facilitate problem solving * Attention to detail * Time management skills - ability to prioritize and work quickly and efficiently when there are multiple customers to assist * Ability to deal with stressful situations such as dissatisfied customers * Ability to establish and maintain effective working relationships with fellow employees Working Environment * Work is performed primarily in an indoor retail store setting * High level of interaction with general public * Work is independent and with patients * Environment is often fast-paced and deadline oriented * Work with small manual tools (screwdriver, pliers, etc.) on a regular basis * Some exposure to dusts, fumes, glass and/or plastic lens particulates, standard chemicals found in optical lab (some of which may be allergenic), metal alloy (solid and melted), moderately high levels of noise, fluorescent lighting, cleaning agents and electrical energy in the lab Eyemart Express Waco TX

Retail Sales Consultant Print Services

Office Depot