Responsible for assisting and consulting with customers on our products
and services by utilizing knowledge, skills, and technology to achieve a
world class sales and service experience
Works with moderate supervision/guidance. Is accountable for individual
results and impact on team.
Employees at all levels are expected to:
you do your job
customers first, give them seamless digital options at every touchpoint,
and make them promoters of our products and services
game-changing technology, products and services, especially our digital
tools and experiences
open to new ideas
brings more employee and customer feedback into the company-by joining
huddles, making call backs and helping us elevate opportunities to do
better for our customers
Drive results and growth
Respect and promote inclusion and diversity
Do what's right for each other, our customers, investors and our
demonstrating product and sales know-how with customers. Provides
product demonstrations to educate customers on full product capabilities
to maximize their experience.
Listens and evaluates customer needs and provides appropriate solutions.
Achieves sales and customer experience goals and objectives.
Provides comprehensive customer onboarding activities and ensures
customers fully understand how to use and manage all company
products/services, and gains their consent.
Performs operational and administrative tasks.
Partners with customer care to resolve customer issues, as
integrity, and a warm and friendly demeanor to customers and teammates.
Knows and understands sales compensation plan and its key elements.
Must be able to work a flexible schedule that includes evenings,
weekends, holidays, variable schedule(s), and overtime as needed. May be
asked to work in alternate stores outside of home base store. Regular,
consistent and punctual attendance.
about the store constantly.
High School Degree or Equivalent
Bilingual/Spanish strongly preferred
Comcast is an EOE/Veterans/Disabled/LGBT employer