Retail Sales Consultant

Comcast Franklin , TN 37064

Posted 4 weeks ago

Comcast brings together the best in media and technology. We drive innovation to create the worlds best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills and technology to achieve a world class sales and service experience Works with moderate supervision/guidance. Is accountable for individual results and impact on team.

Job Description

Core Responsibilities

  • Passionately represents products and services by sharing and demonstrating product and sales know-how with customers. Provides product demonstrations to educate customers on full product capabilities to maximize their experience.

  • Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions.

  • Achieves sales and customer experience goals and objectives.

  • Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent.

  • Performs operational and administrative tasks.

  • Partners with customer care to resolve customer issues, as appropriate.

  • Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.

  • Complies with all company and retail operational policies and procedures.

  • Completes training requirements and actively engage in team huddles and learning.

  • Knows and understands sales compensation plan and its key elements.

  • Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed. May be asked to work in alternate stores outside of home base store. Regular, consistent and punctual attendance.

  • Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.

  • Other duties and responsibilities as assigned.

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.

  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

  • Win as a team - make big things happen by working together and being open to new ideas.

  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

  • Drive results and growth.

  • Respect and promote inclusion & diversity.

  • Do what's right for each other, our customers, investors and our communities.

Disclaimer:

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

  • Signing bonus valued at $1,500 will be paid in two installments. The first $750 will be paid after 90 days of active employment, and the second $750 will be paid after 180 days of active employment. Bonus is only payable if the employee is in good standing continuously through the date each payment is earned. Only candidates hired into the role externally are eligible for the signing bonus during the applicable offering period.

  • Amounts may vary per location.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Education

High School Diploma / GED

Relevant Work Experience

2-5 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Retail Sales Consultant

At&T Portables

Posted 7 months ago

VIEW JOBS 4/14/2021 12:00:00 AM 2021-07-13T00:00 RETAIL SALES CONSULTANT Join us as a Cellular SALES CONSULTANT in our stores. AT&T Portables, an AT&T Authorized Retailer is the number one retailer in America for the largest telecommunications and Entertainment Company in the universe! As a AT&T Portables Cellular Sales Consultant, you'll get to know communication and entertainment industry inside and out. You'll be the one everyone else looks to when it comes to what's next in wireless and entertainment technology solutions. Find out what it's like to work in an industry that's rapidly growing and has a legacy of successful innovation. Portables Full-time Wireless Consultant is required to diligently execute the duties described below. The Wireless Consultant position is a critical role in the company, and requires the candidate to execute the essential Job duties. Perks for Sales consultant: * Uncapped earning potential balanced with flexible scheduling * Individual competition balanced with team goals * Ongoing retail and B2B sales training that teaches invaluable skills useful throughout your career * Career advancement opportunities * Medical, accident, and life insurance * Health Savings and 401(k) plan Portables is not only an incredible opportunity for the savvy sales veteran, we specialize in developing less experienced individuals wanting to achieve a new level of professional success. If you have a proven record of success, a strong work ethic and are looking for a career-defining opportunity in sales, apply now to join our award winning team! Responsibilities for Sales consultant: * Develop customized consumer and business technology solutions * Provide concierge-level service * Master the art of sales * Expand your knowledge of mobile technologies Essentials for Sales consultant: * Positive attitude * Valid driver's license required to ensure reliable transportation to multiple locations within the area * High school diploma or equivalent; college degree preferred * Minimum two years of related work experience * Effective communication skills * Interest and understanding of technology products and services * Business ownership mentality At&T Portables Franklin TN

Retail Sales Consultant

Comcast