C
Retail Sales Consultant
Comcast Langhorne , PA 19047
Posted 1 week ago
Do you love finding solutions for customers and making commission? We are looking for problem solvers and customer service experts. Our local retail team is hiring for long term positions with growth opportunities. We sell 5 products, allowing for more opportunities to make commission (Cable, High Speed Internet, Home Security, Home Phone and Mobile Services/Phones). Comcast/Xfinity has been voted as one of Fortune 100's Best companies to work for multiple years in a row. Join our team and create the future with us!Retail Sales Consultant Benefits:
- Benefit packages effective on day 1 - Eligible to enroll in medical, dental, vision
- 20% Off Mobile Services
- 401k- 6% match!- available after 90 days
- Paid training
- Deeply discounted Comcast/Xfinity services (cable, high speed internet, home security, etc.)
- Paid time-off (PTO), Paid vacation, flex time, and floating holidays; generous PTO package after first 90 days of employment- 4 weeks paid off total (160 hours) per calendar year!
- Opportunities for growth in the retail space or other areas of Comcast/NBC Universal
- Tuition Reimbursement
- NBC Universal Tickets- 4 free tickets per year
- Minimum Target Compensation (Base Pay plus Targeted Commission): $25.69/hr +
- Uncapped commission opportunity based on your individual performance
- Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions.
- Achieves sales and customer experience goals and objectives.
- Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent.
- Performs operational and administrative tasks.
- Partners with customer care to resolve customer issues, as appropriate.
- Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
- Complies with all company and retail operational policies and procedures.
- Completes training requirements and actively engage in team huddles and learning.
- Knows and understands sales compensation plan and its key elements.
- Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed. May be asked to work in alternate stores outside of home base store. Regular, consistent and punctual attendance.
- Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.
- Bilingual Spanish / English candidates preferred (English Fluency is a requirement)
- Open availability for times the store is open:
- Monday- Saturday 10 am- 7 pm and Sunday 12-5 pm
- High School Degree or equivalent
- Customer service experience
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Retail Sales Consultant
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