Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Retail Sales Associate/Optician-Part-Time (Alexandria #061)

Expired Job

Eyemart Express Alexandria , LA 71301

Posted 2 months ago

Retail Sales Associate / Optician

This is for a part-time position.

Job Description

Eyemart Express is seeking candidates with a strong retail background for a position at one of our store locations. The new Retail Sales Associate, also known as a Retail Optician, will primarily assist patients in selecting the eyeglass frames, lenses and lens coatings that best suit their needs. The Retail Associate will also be responsible for ensuring the lab technicians have accurate measurements and prescription information for grinding, coating and fitting lenses to the frames. Once the glasses are complete, the Retail Associate is responsible for dispensing the glasses to the patient.

Duties and Responsibilities

  • Provide exceptional customer service

  • Maintain knowledge of current sales and promotions as well as policies regarding payment, returns, exchanges

  • Compute and process payment transactions/refunds using in-house Point of Sale system

  • Perform other administrative tasks as assigned

  • Process insurance claims

  • Maintain up-to-date knowledge of products

  • Create and maintain patient files, following company and HIPAA policies regarding confidentiality.

  • Input customer information into computer system

  • Assess and interpret patients needs/wants based upon prescription requirements, facial features, lifestyle, and occupation, and suggest most appropriate products (i.e. frames, lens type, coatings)

  • Take necessary measurements (i.e. measuring the patients pupillary distance)

  • Prepare work order for lab ensuring all pertinent information is listed (i.e. patient information, prescription, lens size/type, measurements, special tinting or coating, etc.)

  • Pull correct lenses according to work order specifications

  • Inspect final product for accuracy; adjust completed glasses to fit patient using pliers, hands and heat if necessary to bend frames accordingly

  • Educate patient on how best to care for their glasses

  • Adjust/repair damaged frames, replace nose pads and missing screws

  • Price, stock and straighten merchandise

Education and Experience Requirements

  • High School Diploma or GED

  • Experience working in retail, customer service, or sales

  • Experience working in the optical industry is preferred

Skills and Abilities

  • Ability to stand for prolonged periods of time (up to 8 hours per day per scheduled shift)

  • Ability to occasionally stoop, bend, kneel, crouch, reach, and twist

  • Ability to lift, carry, push, and/or pull up to approximately 25 lbs

  • Must possess excellent hand-eye coordination and fine motor skills

  • Ability to operate basic office equipment

  • Ability to communicate clearly and concisely, both orally and in writing

  • Ability to correctly read and interpret prescription specifications and input into computer properly to ensure lenses are cut properly

  • Ability to multi-task

  • Ability to identify and solve problems, and facilitate problem solving

  • Attention to detail

  • Time management skills - ability to prioritize and work quickly and efficiently when there are multiple customers to assist

  • Ability to deal with stressful situations such as dissatisfied customers

  • Ability to establish and maintain effective working relationships with fellow employees

Working Environment

  • Work is performed primarily in an indoor retail store setting

  • High level of interaction with general public

  • Work is independent and with patients

  • Environment is often fast-paced and deadline oriented

  • Work with small manual tools (screwdriver, pliers, etc.) on a regular basis

  • Some exposure to dusts, fumes, glass and/or plastic lens particulates, standard chemicals found in optical lab (some of which may be allergenic), metal alloy (solid and melted), moderately high levels of noise, fluorescent lighting, cleaning agents and electrical energy in the lab

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Retail Banker Alexandria

Woodforest Bank

Posted 1 week ago

VIEW JOBS 11/9/2018 12:00:00 AM 2019-02-07T00:00 The Retail Banker is responsible for providing frontline support and service to current and potential customers to meet their everyday banking needs. This includes marketing and cross-selling products and services, as well as performing customer service, branch operations and teller functions in a non-traditional retail environment. Key Responsibilities: * Processes a variety of customer transactions accurately and efficiently in adherence to bank policies and regulations such as cashing checks, processing deposits and withdrawals, loan payments, cash advances, transfers, and issuing monetary instruments. * Performs opening, closing, and other branch servicing duties such as cash and vault balancing; ordering cash, cards, checks and other supplies; completing logs, reports, audits and control checks; maintaining and servicing automated teller machines; and cleaning work areas. * Opens and performs account maintenance on certificate of deposit, consumer and business accounts; assists with courtesy and collection calls as needed; seeks assistance from more knowledgeable branch staff when necessary. * Addresses customer questions and concerns by phone and in person; files disputes or refers to appropriate internal resources for resolution as appropriate. * Proactively seeks ways to develop and expand customer relationships through marketing displays, call programs, and other prospecting techniques. * Achieves personal sales and referral goals by identifying, marketing, and cross-selling banking products and services beneficial to customer needs. * Enhances customer satisfaction and the professional reputation of the Bank by warmly greeting, engaging, and developing good professional relationships with customers and host retail partners. * Practices branch security procedures and protects customer confidentiality and privacy. * Performs other job related duties or special projects as assigned. Competencies Required: * Proficiency with 10 key touch, Microsoft Office (Excel, Word, Outlook, SharePoint), and knowledge of, or the ability to quickly learn, banking software applications (Mozart, TellerPlus, Bancline). * Ability to work flexible or extended working hours to meet business needs; demonstrated good attendance and punctuality. * Customer service orientation with effective problem solving abilities and the ability to maintain composure and convey a positive attitude while interacting with customers and internal team members. * Outstanding listening and communications skills, both written and verbal. * Knowledge of or ability to quickly learn banking and lending products, services, policies, procedures, regulatory guidelines, and effective marketing and sales practices. * Ability to maintain confidentiality, follow directions and apply proper policies, procedures and guidelines. * Self motivated, goal oriented, team player with strong interpersonal skills and sales aptitude. * Excellent organizational skills with the ability to prioritize workload and multi-task in a fast pace environment while maintaining accuracy and attention to detail. * Basic math proficiency with the ability to add, subtract, multiply and divide in order to help customers with their transactions and balance teller drawer . * Read at a level sufficient to understand memoranda, instructions, forms, applications, financial statements and credit reports. Minimum Qualifications/Experience * 1-3 years customer service or sales experience; or an equivalent amount of directly related college education or volunteer service * Previous banking experience is preferred but not required * Cash handling experience preferred. Formal Education & Certification * High School Diploma or equivalent required. Supervisory Responsibility * None. Travel * 0% - Negligible amount of travel expected. Working Conditions * Conditions involve lifting no more than ten pounds, standing most of the time, and may involve walking, moving, or sitting for brief periods, and occasionally lifting and carrying articles like files, ledgers, folders, etc. Woodforest is an Equal Opportunity Minority/ Female/ Individuals with Disabilities/ Protected Veteran and Affirmative Action Employer Woodforest Bank Alexandria LA

Retail Sales Associate/Optician-Part-Time (Alexandria #061)

Expired Job

Eyemart Express