Retail Sales Associate
Twin Liquors isnt just another job its a passion, its a career! Born and raised in downtown, Austin in 1937, family owned, Twin Liquors began as one small store and has emerged into a home grown, successful Austin company that has a unique and well-respected reputation throughout the United States for having impeccable team members, outstanding customer service, conveniently located stores, extensive selections of fine wines and premium spirits from around the world, and substantial community involvement.
We believe in rewarding outstanding work, developing employees careers and building long-term relationships with our customers and employees. If you love to share your enthusiasm for wine and spirits, you find it easy to start up natural, friendly conversations, adapt to different types of Customers, resolve issues with a smile, and strive to provide a great in-store experience to every customer, this may be the perfect fit for you!
Practice responsible alcohol service in accordance to local and state laws, including identification verification and intoxication prevention.
Ability to sell proactively
Good communication skills
Surprise and delight the customers with consistent, delightful service
Assist in all aspects of store operations, with particular focus on cleanliness, fullness of product displays, signage quality, safety and customer service
Ensure high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
Maintains an awareness of all product knowledge, and current or upcoming product / trends
Contribute to a positive, enthusiastic and inclusive work environment
Set and achieve the highest standards in retail execution
Communicate regularly with Store Team Leaders regarding proper operations of the store
Operate POS, make change and accurately conduct credit card transactions and account for all monies at the end of each shift
Respond promptly to customer needs and questions and requests assistance when necessary, including answering the store phone system
Ensure all financial transactions are correct and maintain accuracy and coin for making change.
Perform other duties as assigned
21 years of age or older
Ability to perform physical requirements of position - stand/walk for 100% of shift, reach, bend, stoop frequently and lift as much as 50 lbs, repetitively
Confident and comfortable engaging customers to deliver an elevated experience
Prior experience in a team environment requiring professional and effective communication skills
Excellent interpersonal skills and ability to communicate effectively with other Team Members and leadership
Ability to use technology applicable to the position and access information necessary to complete daily responsibilities
Desire to continually develop retail sales skills and knowledge of product and services
Ability to follow directions and established procedures and Initiate completion of tasks or activities without necessary supervision
Flexible availability including nights, weekends, and holidays
Demonstrate creativity in promoting sales, merchandising and/or marketing
Food and/or retail experience desirable
Twin Liquors LP