Retail Sales Associate, Orchard Town Center - Standard Part Time

Macy's, Inc. Westminster , CO 80035

Posted 1 week ago

Immediate Openings - Start Right Away!

  • Competitive Hourly Rates

  • Schedules to meet your availability!

  • Employee Discount at Macy's AND Bloomingdales

About:

Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results. A store position at Macy's (seasonal, flex, part-time, or full-time) is the perfect way to explore the world of retail. Macy's stores are ideal for forming relationships, creating partnerships, building teams and leadership skills, and developing the leaders of tomorrow. Macy's is the "Academy" for retail careers. A store colleague position is the perfect way to launch a career in the world of retail. Many of Macy's top executives started their careers in part-time retail sales roles.

Job Overview:

As a Generalist Colleague, you will be an integral part of bringing the magic of Macy's to life. Generalist Colleagues provide outstanding service that inspires the customer through compelling merchandise presentation and by demonstrating superior product knowledge; meeting hourly sales and Loyalty (credit account) goals on a personal and team basis; and assisting with fitting room and floor recovery, price changes, floor moves, and digital customer merchandise fulfillment.

Macy's utilizes a scheduling plan that allows colleagues input into their work schedules by managing their availability and identifying their preferences. During key sales events and peak selling times, Macy's may offer additional shifts available through a self-scheduling tool.

Essential Functions:

  • Provide an exceptional customer experience by ensuring the customer is always the priority

  • Determine customer needs based on customer preferences; suggest additional merchandise to compliment customer selection

  • Demonstrate knowledge of store products and services (including Loyalty programs) to build sales and minimize returns

  • Demonstrate proficiency in POS systems, including, but not limited to, Search and Send and My Client

  • Proactively assist customers who are using devices to shop and compare, whether Macy's devices or their own

  • Retrieve additional merchandise at customers' request (i.e., retrieve merchandise from stockroom; pull merchandise to assist customers in fitting room)

  • Develop new business and expand client base through in-store interaction, suggestive selling, and on the floor presence

  • Maintain department recovery standards, including selling floor and fitting rooms

  • Deliver optimal merchandise execution presentation through merchandise placement, execution, and style, including visual elements

  • Ensure accurate merchandise pricing, and process markdowns in a timely and accurate manner

  • Assist the Support Colleague Team in the movement of fixtures and merchandise for new product, seasonal changes, and clearance sets

  • Assist in inventory and markdown process

  • Assist in picking, packing, and shipping merchandise to fulfill digital customer orders

  • Adhere to Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

  • Perform other duties as assigned

  • Regular, dependable attendance and punctuality

Qualifications and Competencies:

  • No education or experience required

  • Strong interpersonal skills with proven ability to communicate and share information with customers, peers, and store management

  • Resourceful self-starter; ability to work independently and as part of a team, and adapt quickly to changing priorities

  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

  • Ability to use a calculator to perform simple mathematical functions, including percentages

Physical Requirements:

  • Frequently required to walk and stand for prolonged periods of time

  • Frequent use of computers and other technology, including cash register and handheld equipment

  • Frequently required to lift/move up to 25lbs

  • Involves hearing, color vision and close vision

  • May involve reaching, crouching, kneeling, stooping

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Educator THE Orchard Town Center

Lululemon Athletica Inc

Posted 1 week ago

VIEW JOBS 6/18/2022 12:00:00 AM 2022-09-16T00:00 Who We Are: lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people. Job Summary: The Educator role is the foundation of our success as an organization. Educators are experts in creating world-class customer service, or guest experience, in our retail stores. They are responsible for engaging and connecting with our guests, sharing top-quality product education, and speaking authentically about our community and culture. Key Responsibilities of the Job Guest (i.e., Customer) Experience * Interact with guests to ensure a great guest experience in a manner that values guests' time. * Assess guests' needs to provide customized, effective purchase and return solutions and support. * Provide technical product education by articulating the value and benefit of the product. * Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards. * Move dynamically on the floor to continuously engage with guests and attend to guest or store needs. * Receive guest feedback and partner with store leadership to take appropriate action and "make it right" for guests. Working with Others * Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests. * Establish supportive and productive relationships with all team members. * Collaborate with team members to ensure optimal guest experience and support store operations. Operations * Perform product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to company standards. * Use in-store technology to support store operations and provide positive guest experiences. * Perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store. * Understand and adhere to people safety policies and procedures to maintain a safe work environment. * Perform work in accordance with applicable policies, procedures, and laws or regulations. Key Skills & Core Values You Bring * Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences * Integrity/Honesty: Behaves in an honest, fair, and ethical manner * Guest Experience: Enjoys working and connecting with, understanding, and helping guests * Personal Responsibility: Accepts responsibility/accountability for actions; is dependable * Self-Awareness: Is aware of how words or actions may be perceived by or affect others * Collaboration and Teamwork: Works productively with others to achieve goals; seeks diverse perspectives * Enthusiasm: Is enthusiastic about one's own work; looks for ways to make work fun and engaging Job Requirements Eligibility * Must be legally authorized to work in the country in which the store is located * Must be 18 years of age or older * Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only) * Must have the ability to travel to assigned store with own transportation methods Availability * Willing to work a flexible schedule including evenings, weekends, and holidays Other Willingness Requirements * Willing to work in an environment with bright lights and loud music * Willing to move through a store for most of a shift to help guests and accomplish work * Willing to move boxes weighing up to 30 lbs (13.6 kg) * Willing to work as part of a team and also complete some work independently Job Assets (i.e., nice to have; not required) * Education: High school diploma, GED, or equivalent In keeping with our mission, please connect with us at accommodations@lululemon.com if you have questions about how your unique abilities may translate to the requirements for this role, with or without a reasonable accommodation. In your email, please include the position title, the location of the position and the nature of your question or request. Beyond The Paycheck (Benefits & Perks) At lululemon, we care for and invest in the whole person - body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer extended health plans, paid time off, savings plans, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs. Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice. The hourly pay range for this role starts at $15/hour with an additional bonus target of $3/ hour. Lululemon Athletica Inc Westminster CO

Retail Sales Associate, Orchard Town Center - Standard Part Time

Macy's, Inc.