Retail Sales Associate

Starting Pay Rate: $16.50/hr; Full-time, Swing and Sunrise shift

As a Retail Sales Associate at our store, your primary role is to greet and engage with customers as they enter, fostering a welcoming atmosphere. Your proactive attitude drives sales efforts, ensuring every customer finds what they need and more. With a deep understanding of our merchandise, you'll offer informed recommendations and assistance. Additionally, staying informed about casino events and visiting patron groups enables you to provide a personalized experience. Your dedication to customer satisfaction makes every visit memorable.

What we value:

• Positive team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service.

• We offer support for a successful journey, including hands-on training and opportunities to advance your career.

Why choose Turning Stone Resort Casino?

• Paid time off

• Variety of schedules

• Tuition assistance

• Career-building professional development

• Discounts from dining to fuel to concerts

• Team Member appreciation events

• Quality healthcare and dental benefits

• A robust 401k retirement plan

• Dealer School

• Finance Scholarship Program

What you will do as a Retail Sales Associate:

• Ability to collect payments by cash, credit card, or TS Rewards points; ensure customer receives proper change; process internal charges including Hotel room charges and city ledger charges according to department policies.

• Capability to accurately complete daily sheet and correct all voids/errors as they occur while following appropriate procedures via Cashier's Training Manuel to include discounts, damages, returns, special orders, store to store transfers, repairs, etc.

• Knowledge to ensure MICROS system is closed out at shift end; always prepare monies for bank deposit; and ensure Cage drop is prepared using proper close out procedures.

To be successful as a Retail Sales Associate, you'll need:

• Previous money handling experience with basic math skills required.

• Must be able to work in a smoking environment for an entire shift.

• Ability to make decisions in a stressful environment and accommodate a flexible work schedule is required.

• Must be able to stand for long periods of time and lift up to 40 pounds.

Who We Are:

We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Among our prominent offerings is the Turning Stone Resort Casino, a recipient of the prestigious Best of New York Gaming Resort award for an impressive six consecutive years. Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach. Beyond gaming and hospitality, our portfolio extends to encompass convenience stores, government contracting technology firms, and a fully integrated cannabis operation that encompasses cultivation, manufacturing, and retail, among other ventures.

Why You Will Appreciate Us:

We pride ourselves on offering an extensive array of benefits designed to enhance the well-being and professional development of our team members. These benefits include comprehensive medical, dental, and vision plans, providing you with peace of mind regarding your health. We support your financial future with a robust 401(k) plan and offer the security of life insurance coverage.

Our commitment to work-life balance and family support is demonstrated through our team member assistance programs. You'll also enjoy our paid time-off program, which includes paid holidays. At Turning Stone Enterprises, your wellness is a priority, and we offer various wellness programs to ensure you're at your best.

In addition, we understand the importance of career growth. Our career path planning and continuing education initiatives are tailored to assist team members in achieving their professional aspirations. Join us at Turning Stone Enterprises, where professionalism meets friendliness, and together, we'll embark on a journey of growth and success. We eagerly anticipate the opportunity to welcome you to our team.

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