Retail Sales Associate

Mccoy's Building Supply Baytown , TX 77521

Posted 2 months ago

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Assists customers by phone or in person with product questions and purchases. Responds to customer requests accurately and efficiently on product orders, or information on products or services, including product usage, application, availability, and/or pricing. This can include information on company credit offerings

  • Builds and maintains appropriate BAU customer relationships

  • Listens to and resolves customer service complaints or requests when appropriate. Requests assistance from other retail sales employees or management in resolving customer complaints when necessary. Informs store management or other personnel of any customer complaints or requests in a timely manner

  • Operates cash register accurately and efficiently to ensure customer satisfaction. This can include processing customer sales transactions, as well as setting up different types of customer accounts

  • May be directly responsible for maintaining inventory, product displays, and pricing labels within assigned area in regard to merchandising standards by stocking, facing, straightening, and cleaning or any other task necessary to maintain appearance of products. This can include verifying all signage is accurate and in compliance with company and store merchandising standards. This can also include re-stocking returned products properly

  • Recommends product additions or subtractions based on customer input and special order sales. Reports large volume sales by customers to store management. This may include reviewing and reporting product movement within an assigned area, and reporting discrepancies to the SIC or management in order to maintain correct inventory levels

  • May assist with other assigned job duties and responsibilities in the store, or as requested by management

  • Follows Standard Operating Procedures when carrying out position responsibilities

  • Attends and participates in all store meetings, training sessions, and company-sponsored programs as required

Requirements

QUALIFICATIONS

  • High school diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience

  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization

  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry

  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations

  • Ability to utilize company point-of-sale system (MAC21), Microsoft Word & Excel, and other 3rd party so

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Seasonal Retail Sales Associate

Kohl's

Posted 4 days ago

VIEW JOBS 10/20/2019 12:00:00 AM 2020-01-18T00:00 Creates a friendly and welcoming environment by greeting and offering assistance to customers. You are the face to the customer ensuring they remain the top priority while balancing tasks and routines. Work with the latest technology and innovative solutions. Kohl's offers flexible scheduling and we train and develop the most talented, motivated teams around. ACCOUNTABILITIES * "Smiles and Says Hi!" Greets all customers and associates, assists in a friendly, courteous manner and adheres to the "Yes We Can" policy efficiently resolving customer's questions and requests * Consistently uses the 5 step GREAT program while interacting with customers: Greets and Engages Customer, Requests Credit, Explains Savings, Asks to Complete the Survey and Thanks the Customer * Able to learn and adapt to current technology to assist customer needs * Delivers the highest level of customer service through effective problem solving * Solicits, opens and activates Kohl's Charge applications and loyalty programs * Ensures that all cash handling procedures are done in accordance to policy and procedure * Complete transactions accurately and efficiently while engaging customers * Flexible and willing to cross-train and work in other areas of the store, as needed QUALIFICATIONS REQUIRED * Ability to lift 50 pounds on an occasional to frequent basis * Ability to spend up to 100% of work time standing or moving about the departments. Physical activities include bending, stooping, lifting, climbing, carrying, walking and/or reaching on a frequent basis * Adherence to Kohl's policy and procedures * Regular attendance * Effective verbal and written communication skills * Basic math and reading skills, legible handwriting and attention to detail * Ability to work as part of a team and interact effectively with others PREFERRED * Prior retail experience * Comfortable with the use of technology consistently while performing the required tasks Kohl's Baytown TX

Retail Sales Associate

Mccoy's Building Supply