Retail Sales Associate

Macy's, Inc. Hanover , MA 02339

Posted 1 month ago

  • Immediate Openings - Start Right Away!

  • Competitive Hourly Rates

  • Colleague Weekend Bonus Program - earn up to $2.00 more an hour!

  • Schedules to meet your availability!

  • Unlimited $500 Referral Bonus Opportunity

  • Employee Discount at Macy's AND Bloomingdales

  • Opportunities for permanent positions

About:

Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities.

The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results. A store position at Macy's (seasonal, part-time, or full-time) is the perfect way to explore the world of retail. Some of Macy's top executives started their careers as part-time retail sales associates. Our store positions are ideal for forming relationships, building teams, and developing leadership skills to grow your career at Macy's. Macy's stores are ideal for building capability in creating partnerships, building teams, and developing the leaders of tomorrow. Macy's is the "Academy" for retail careers.

A store colleague position (whether it's a seasonal job, part-time retail job, or a full-time career) is the perfect way to launch a career in the world of retail. Many of Macy's top executives started their careers in part-time retail sales roles, or as recent college graduates into our development programs in the various functions at Macy's.

Job Overview:

As a Selling Colleague, you will be an integral part of bringing the magic of Macy's to life. Selling Colleagues provide outstanding customer service, meet hourly sales and Loyalty goals on a personal and departmental basis, and demonstrate superior product knowledge to customers. Selling Colleagues create a shopping experience that will make the customer feel welcome and comfortable including the upkeep of merchandise within the store and maintaining the stockroom.

The Selling Colleague is also responsible for fulfillment and performing other duties as necessary.

Macy's uses a scheduling plan that allows our colleagues to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our colleagues, which they may pick up using the self-scheduling tool.

Essential Functions:

  • Provide an exceptional customer experience by ensuring the customer is always the priority

  • Assist customers in all aspects of total store fulfillment and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary

  • Determine customer needs based on personal features and other customer preference related factors; suggest additional merchandise to compliment customer selection

  • Demonstrate knowledge of store products and services to build sales and minimize returns, including Macy's Loyalty Programs

  • Be proficient in POS systems including but not limited to Search and Send and My Client

  • Proactively assist customers who are using devices to shop and compare, whether Macy's devices or their own

  • Develop new business and expand client base through networking, suggestive selling and on the floor presence

  • Maintain department recovery standards; including fitting room go backs to standard, if applicable

  • Retrieve additional merchandise for customers as requested

  • Assist the Support Colleague Team in the movement of fixtures and merchandise for new product, season changes, and clearance sets

  • Assist in inventory and markdown process

  • Adhere to Asset Protection and inventory control and compliance procedures

  • Follows shortage programs and procedures

  • Perform these and other functions in an efficient manner, as directed by the Supervisor

  • Regular, dependable attendance and punctuality

Qualifications and Competencies:

  • No Education or Experience Required

  • Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers

  • Resourceful and able to adapt quickly to changing priorities

  • Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities

  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Physical Requirements:

  • Position requires prolonged periods of standing/walking around store or department

  • May involve reaching, crouching, kneeling, stooping and color vision

  • Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions

  • Frequently lift/move up to 25lbs

This job description is not all-inclusive, and Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer and is committed to a diverse and inclusive work environment. Candidates for positions in San Francisco ONLY can review their rights and the Company's obligations under SFPC Art. 49 here. Candidates for positions in Los Angeles ONLY can review their rights and the Company's obligations under LA MC Ch. XVIII Art. 9 here. Candidates for positions in Philadelphia ONLY can review their rights and the Company's obligations under PC Ch. 9-3500 here. Candidates in Colorado: Click here to find Pay Range information and here to learn about Benefits.

STORES00

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Retail Sales Associate

Cumberland Farms

Posted 4 months ago

VIEW JOBS 7/22/2021 12:00:00 AM 2021-10-20T00:00 Job Description Whether you are looking for an incredible full-time career, or a great part-time job, the Customer Service Associate is the backbone of our company. As a Customer Service Associate, you are more than a clerk you are the face of Cumberland Farms to our customers. Duties include but are not limited to: Ensuring that every customer receives outstanding service by providing a friendly environment which includes greeting and acknowledging customers, maintaining outstanding standards, product knowledge and all other components of customer service. Interacting with customers to provide information and assistance in response to inquiries about products and services. Maintaining a clean, customer friendly store environment. Performing regular cleaning activities including, but not limited to, cleaning floors, glass doors, counter surfaces, and restrooms, emptying all interior and exterior trash cans, rotating and straightening merchandise and cleaning beverage and food service equipment. Replenishing products and supplies to ensure product availability. Accurately and efficiently completing sales transactions and maintaining proper accountability at the cash register. Maintaining an awareness of all product knowledge information, merchandise promotions, and advertisements. Requirements Flexible availability, including evenings and weekends. Ability to multi-task, prioritize and order tasks in a fast paced environment. Ability to work as part of a team as well as independently (comfortable with being alone in the store as it is likely you will be working by yourself for parts of your shift). Flexibility and cooperation with the Store Manager's needs that may change on a daily basis to maintain the proper functioning of the store. Retail or food service experience preferred Physical Requirements Include: Comfort with standing for extended periods of time. Ability to lift up to 25 lbs. Keys to Success: A Successful Customer Service Associate is friendly, enthusiastic, energetic and willing to learn and develop a career with Cumberland Farms. Cumberland Farms offers the opportunity for advancement for Customer Service Associates to become a Customer Service Leader or a Manager In Training. Customer Service Leader - assists the manager with day-to-day operations as well as train new associates. Manager In Training - enter into our hands-on managerial training program to become a Store Manager. Cumberland Farms Hanover MA

Retail Sales Associate

Macy's, Inc.