Retail Sales Associate, Lehigh Valley - Part Time

Macy's, Inc. Whitehall , PA 18052

Posted 6 days ago

Immediate Openings - Start Right Away!

  • Competitive Hourly Rates

  • Schedules to meet your availability!

  • Employee Discount at Macy's AND Bloomingdales

About:

Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results. A store position at Macy's (seasonal, flex, part-time, or full-time) is the perfect way to explore the world of retail. Macy's stores are ideal for forming relationships, creating partnerships, building teams and leadership skills, and developing the leaders of tomorrow. Macy's is the "Academy" for retail careers. A store colleague position is the perfect way to launch a career in the world of retail. Many of Macy's top executives started their careers in part-time retail sales roles.

Job Overview:

As a Selling Colleague, you will be an integral part of bringing the magic of Macy's to life. Generalist Colleagues provide outstanding service that inspires the customer through compelling merchandise presentation and by demonstrating superior product knowledge; meeting hourly sales and Loyalty (credit account) goals on a personal and team basis; and assisting with fitting room and floor recovery, price changes, floor moves, and digital customer merchandise fulfillment.

Macy's utilizes a scheduling plan that allows colleagues input into their work schedules by managing their availability and identifying their preferences. During key sales events and peak selling times, Macy's may offer additional shifts available through a self-scheduling tool.

Essential Functions:

  • Provide an exceptional customer experience by ensuring the customer is always the priority

  • Determine customer needs based on customer preferences; suggest additional merchandise to compliment customer selection

  • Demonstrate knowledge of store products and services (including Loyalty programs) to build sales and minimize returns

  • Demonstrate proficiency in POS systems, including, but not limited to, Search and Send and My Client

  • Proactively assist customers who are using devices to shop and compare, whether Macy's devices or their own

  • Retrieve additional merchandise at customers' request (i.e., retrieve merchandise from stockroom; pull merchandise to assist customers in fitting room)

  • Develop new business and expand client base through in-store interaction, suggestive selling, and on the floor presence

  • Maintain department recovery standards, including selling floor and fitting rooms

  • Deliver optimal merchandise execution presentation through merchandise placement, execution, and style, including visual elements

  • Ensure accurate merchandise pricing, and process markdowns in a timely and accurate manner

  • Assist the Support Colleague Team in the movement of fixtures and merchandise for new product, seasonal changes, and clearance sets

  • Assist in inventory and markdown process

  • Assist in picking, packing, and shipping merchandise to fulfill digital customer orders

  • Adhere to Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

  • Perform other duties as assigned

  • Regular, dependable attendance and punctuality

Qualifications and Competencies:

  • No education or experience required

  • Strong interpersonal skills with proven ability to communicate and share information with customers, peers, and store management

  • Resourceful self-starter; ability to work independently and as part of a team, and adapt quickly to changing priorities

  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

  • Ability to use a calculator to perform simple mathematical functions, including percentages

Physical Requirements:

  • Frequently required to walk and stand for prolonged periods of time

  • Frequent use of computers and other technology, including cash register and handheld equipment

  • Frequently required to lift/move up to 25lbs

  • Involves hearing, color vision and close vision

  • May involve reaching, crouching, kneeling, stooping

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sales Advisor (PartTime) Lehigh Valley

Warby Parker

Posted 3 days ago

VIEW JOBS 6/30/2022 12:00:00 AM 2022-09-28T00:00 Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. In supporting our retail locations across the country (and Canada!), Advisors have a direct, immediate impact on the success of Warby Parker through customer interactions, process ideation and improvement, and various special projects. We've grown to who we are today thanks in no small part to them! In this role, you'll get to show folks firsthand what Warby Parker is all about while making glasses shopping a goosebump-inducing experience. Sound cool? Read on! What you'll do: * Communicate Warby Parker's values and brand philosophy on the sales floor * Delight customers through nothing-but-wonderful service * Demonstrate unparalleled product knowledge and offer exceptional style advice * Dream up ways to reinvent retail and the glasses-shopping experience * Anticipate the needs of your team and customers alike, and be at the ready to lend a hand * Help foster an inclusive culture by treating customers and colleagues with respect Who you are: * Excited to work and learn at a fast-paced, high-growth company * Backed by customer-facing experience in a service-minded environment * A proactive, adaptable problem-solver who reacts quickly in unexpected situations * A positive team player who leads by example * Able to effectively communicate with a variety of people * Organized, attentive, and detail-oriented * An energetic self-starter with an entrepreneurial spirit * Interested in fashion and technology * Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE) About Us: Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We're constantly asking ourselves how we can do more and make a greater impact-and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale, be profitable, and do good in the world-without charging a premium for it. And we've learned that it takes creativity, empathy, and innovation to achieve that goal. Since the day we launched in 2010, we've pioneered ideas, designed products, and developed technologies that help people see. We offer everything our customers need for happier eyes at a price that leaves them with money in their pockets, from designer-quality glasses and contacts to eye exams and vision tests. Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program. Over eight million pairs of glasses have been distributed in over 50 countries; that means eight million people now have the glasses they need to learn, work, and achieve better economic outcomes. At Warby Parker, you can look forward to company outings and events, volunteering and learning opportunities, and just great company filled with curious, kind folks. Dreaming up and sharing ideas aren't responsibilities reserved for certain teams or leaders; the challenge (a really fun one) of innovation is on all of our shoulders. Teammates can also connect around common interests, backgrounds, and identities, no matter their home base, through our various employee resource groups. (We're happy to say that the Human Rights Campaign has named us a Best Place to Work for LGBTQ+ employees!) That sense of community and belonging keeps us excited to walk through the door every day, wherever that door may be. We're driven to continue building a workplace, based on inclusive behaviors and equitable systems, where all employees can bring their authentic selves, feel engaged, and share their perspectives as a valued member of Team Warby. Transparency is what we're all about, and our annual Impact Report and Racial Equity Strategy lay out how we're sticking to these values. Warby Parker Whitehall PA

Retail Sales Associate, Lehigh Valley - Part Time

Macy's, Inc.