Retail Sales Associate, Key Holder

Destination XL Group, Inc. Santa Ana , CA 92701

Posted 2 months ago

DXL Group, the largest specialty retailer of men's XL apparel, is looking for a Retail Sales Associate, Key Holder who is committed to building long term relationships with our guests by providing an experience that is unmatched by other retailers.


  • We are committed to developing our people in order to promote from within

  • We are located in free-standing stores, not in malls

  • ENTIRE team is eligible for quarterly bonuses


We are looking for a self-driven and results-oriented Retail Sales Associate, Key Holder who is passionate about customer service and coaching team members to achieve their goals within a fast-paced environment. Key responsibilities include:

  • Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle

  • Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing

  • Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures


Specific qualifications for this role include:

  • High school diploma or equivalent (college/university degree helpful not required)

  • Demonstrates superior customer service techniques and experience with problem/ complaint resolution

  • Ability to lift up to 10 lbs. and move up to 50 lbs.


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Retail Sales Associate, Key Holder

Destination XL Group, Inc.