Retail Sales Associate (In-Store Sales And Customer Service)

Join Us Today!

If you're ready to embark on a rewarding career journey in sales within a reputable organization, apply now to become part of AAA's esteemed team. Don't miss out on this opportunity to thrive in a dynamic retail environment while making a difference in the lives of our valued members.

Work-Life Balance:

• No Sundays: Enjoy a consistent schedule with no work on Sundays.

• Convenient Hours: With store hours from Monday to Friday, 8AM to 6PM, and Saturday, 8AM to 3PM; 37.5 Hour Work Week

• Paid Holidays: Celebrate eight paid holidays throughout the year

• Generous Paid Time Off: Accrue over three weeks of paid time off during your first year.

• Paid Volunteer Time Off: Make a difference in your community with paid time off to volunteer.

Rewards and Benefits:

• Competitive Compensation: Starting hourly rate of $17/hr., based on experience and location.

• Monthly Incentive Plan: Drive your success with a monthly incentive plan tailored to reward your individual performance.

• AAA Premier Membership: Enjoy complimentary AAA Premier level membership benefits.

• Medical, Dental, Vision, and Prescription Coverage: Take care of your health with our comprehensive benefits package.

• Tuition Reimbursement: Invest in your future with our tuition reimbursement program.

• 401(K) Plan: Save for your retirement with our company-matched 401(K) plan, up to 7%.

What You'll Do:

As a Retail Sales Associate, you'll play a vital role in delivering exceptional service to our members while promoting AAA products and services. Your responsibilities will include:

• Sales Excellence: Consistently up-sell and cross-sell AAA products such as new memberships, credit cards, and insurance referrals.

• Travel Planning: Assist members in planning domestic travel vacations, including car rentals, hotels, vacation packages, maps, tour books, and triptiks.

• Customer Service: Answer incoming overflow calls for Roadside Assistance during peak call volumes, ensuring timely and efficient service delivery.

Minimum Qualifications:

• Sales Savvy: Bring a minimum of six (6)months of sales or customer service experience to the table, demonstrating your ability to drive results and exceed expectations.

• Communication Skills: Showcase effective written and oral communication skills, essential for engaging customers and articulating the value of AAA memberships.

• Tech Proficiency: Navigate multiple websites and programs with ease, demonstrating proficiency in computer skills essential for multitasking in a fast-paced retail environment.

• High School Diploma/GED: A minimum educational requirement to join our team.

• Satisfactory Background: Must maintain a satisfactory criminal history and meet all state-specific legal requirements for this position both before and after hire

AAA Club Alliance (ACA) is an equal opportunity employer.

Our investment in Diversity, Equity, and Inclusion:

At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color, gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.

Job Category:

Sales