Retail Sales Associate (Full-Time) 150 William F. Mcclellan Highway

Cubesmart Boston , MA 02298

Posted 2 months ago

Overview

At CubeSmart Self Storage we say that it's what's inside that counts. That's where you come in. As a Retail Sales Associate, the compassion you show to customers, the care you take in handling your retail store and their belongings, the way you collaborate with your fellow teammates, and the passion you take in learning and growing with us counts.

Responsibilities

Your role at CubeSmart

Here you will become an expert in all things storage! You will greet and provide exceptional service to every customer that walks through your doors or calls on the phone. Often times, you'll be helping customers during some of their most challenging times, making a difference when they need it most. In addition, you will

  • Listen to customers to understand their unique situation and recommend solutions and products that meet their needs based on your expertise, CubeSmart training, and available in-store technology

  • Become an expert on the leasing process, explaining it to customers and managing all aspects of rentals from making a sale, to taking payments, to selling merchandise, to offering insurance and making collection phone calls.

  • Take ownership of your store's retail business, including operating the point of sale system, processing reports, and making bank deposits.

  • Participate in operations activities such as: inspecting the store through daily walk-throughs, performing lock checks, and cleaning and maintaining the property.

You'll love working here because

  • You'll make a difference. You will help people by listening to the challenges our customers face and easing their concerns and creating friendships with fellow teammates while serving a common goal. Here, not only do you care for belongings, and memories, you care for individuals, too.

  • You'll belong to a team. You'll feel it when you walk through the doors -- a different type of work environment where it's not just about storing customers' belongings, but about being a place where you can belong, too. Together, we create an inspiring and collaborative environment where opinions matter and voices are heard. We work together to simplify challenges and innovate solutions that make storing with us easy and makes working together rewarding.

  • You'll grow with us. You'll be empowered to maximize your potential at CubeSmart and beyond. You will share your talents with others while also developing new skills as you take on different types of work assignments. From taking training courses to taking the lead on team initiatives, from learning a new skill to mentoring a new teammate, you'll find many opportunities to grow with us.

Qualifications

You'd be great in this role if you have

  • A passion for customer service and helping people.

  • A high school diploma or equivalent. College education is a plus.

  • 3+ years' experience in the retail or service industry (for example department stores, supermarkets, warehouses, specialty convenience, hotel, and restaurant).

  • A positive, outgoing personality with passion for helping people.

  • Strong accountability combined with enthusiasm for teamwork.

Our legal team wants you to know what's required:

  • You must have the ability to work Saturdays and Sundays.

  • The physical demands described here are representative of those that must be met by you to successfully perform the essential functions of this job. While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder, and maneuver around physical properties while performing various maintenance and inspection duties. On occasion, you may need to lift and/or move up to 50 pounds.

  • Reasonable accommodations may be made to participate in the job application or interview process, and to enable individuals with disabilities to perform the essential functions of the job

A little more about what's special at CubeSmart

At CubeSmart we say that it's what's inside that counts. To us, this is far more than a tagline about storage. It is also about what you will find in a career here. We believe our teammates are the heart of all that we do, which is why we care deeply about the experience we offer.

CubeSmart is a place where you'll make a difference, helping customers during some of their most challenging times, making a difference when they need it most. Here, you'll belong to a team that works together to simplify challenges and innovate solutions that make storing with us easy and makes working with us exciting. At CubeSmart, you'll grow with us, discovering countless opportunities to develop your skills, maximize your potential, and expand your career.

At CubeSmart, when we say it's what's inside that counts, we're saying "you count."

What benefits come with a career at CubeSmart?

When you work at CubeSmart, you get some incredible benefits. Check out the benefits offerings by visiting CubeSmart.com/careers.

We are an Equal Opportunity Employer; M/F/D/V


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Retail Ambassador Boston Full Time

Rothys

Posted 7 days ago

VIEW JOBS 9/12/2019 12:00:00 AM 2019-12-11T00:00 Retail Ambassador - Full Time Boston, MA | Retail Team | Reporting to our Store Manager If you're eager to take on an array of responsibilities at a dynamic, fast-growing company, you just might be the perfect fit. About the Team: Our phenomenal Retail team interacts with our customers in a super special way. Shopping at Rothy's IRL is not your ordinary retail experience, so naturally, our staff is extraordinary too. Members of this team are experts in the fit, wear, and sizing of our shoes. They have deep knowledge of every style and out-of-this-world customer service skills. Our customers love shopping in store due to the exceptional experiences they have with our rockstar Retail team. What You'll Do: * Provide an unparalleled customer experience for every Rothy's customer. * Own all day-to-day customer interactions—in our physical store and across all touchpoints of the brand—in person, over the phone and online. * Support Retail Manager and Assistant Manager in all operational duties. * Develop and maintain expert-level understanding of our products and processes. * Comprehensive knowledge of the collection that is available online if not available in store. * Elevate customer feedback and identify and escalate opportunities for improvement. * Create loyalty by connecting customers with our brand and our community. You have: * 2+ years retail experience. * Passionate about our brand story and product. * Excellent people skills—you are approachable, engaging and friendly. * Fastidious attention to detail and enthusiasm to maintain our brand aesthetic in a physical space. * Ability to foster connections with our customers both in our store and within our community. * Unflappable. Has the ability to quickly problem solve for all potential customers. * Self-motivated with a desire to go above and beyond to establish Rothy's as a leader in customer experience. * Prior retail experience in fashion or footwear ideal. * Actively contribute towards meeting and exceeding the team's sales goals. * Once trained, uses the POS system accurately to process sales and receive inventory. * Able to comfortably lift 30lbs on a regular basis and stand for 95% of the work day. Benefits: * Medical, dental and vision insurance * 4 weeks of paid time off plus paid holidays * 401(k) with employer match * Flexible Spending Accounts * Commuter benefits * A shoe allowance (like the allowance you got as a kid only better)! * Life insurance (for you and your family) * And did we mention the great snacks!? At Rothy's, we take a whole brand approach to sustainability. That means we consider the impact and longevity of everything we do, from the materials in our products to the way we treat our people. To date, we've transformed over 30 million plastic water bottles into beautiful, comfortable, washable shoes—and that's just the beginning. Join our team and see where we're stepping next. Rothys Boston MA

Retail Sales Associate (Full-Time) 150 William F. Mcclellan Highway

Cubesmart