Retail Sales Associate, Center City - Enhanced Part Time

Macy's, Inc. Philadelphia , PA 19107

Posted 2 weeks ago

Immediate Openings - Start Right Away!

  • Competitive Hourly Rates

  • Schedules to meet your availability!

  • Employee Discount at Macy's AND Bloomingdales


Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results. A store position at Macy's (seasonal, flex, part-time, or full-time) is the perfect way to explore the world of retail. Macy's stores are ideal for forming relationships, creating partnerships, building teams and leadership skills, and developing the leaders of tomorrow. Macy's is the "Academy" for retail careers. A store colleague position is the perfect way to launch a career in the world of retail. Many of Macy's top executives started their careers in part-time retail sales roles.

Job Overview:

As a Generalist Colleague, you will be an integral part of bringing the magic of Macy's to life. Generalist Colleagues provide outstanding service that inspires the customer through compelling merchandise presentation and by demonstrating superior product knowledge; meeting hourly sales and Loyalty (credit account) goals on a personal and team basis; and assisting with fitting room and floor recovery, price changes, floor moves, and digital customer merchandise fulfillment.

Macy's utilizes a scheduling plan that allows colleagues input into their work schedules by managing their availability and identifying their preferences. During key sales events and peak selling times, Macy's may offer additional shifts available through a self-scheduling tool.

Essential Functions:

  • Provide an exceptional customer experience by ensuring the customer is always the priority

  • Determine customer needs based on customer preferences; suggest additional merchandise to compliment customer selection

  • Demonstrate knowledge of store products and services (including Loyalty programs) to build sales and minimize returns

  • Demonstrate proficiency in POS systems, including, but not limited to, Search and Send and My Client

  • Proactively assist customers who are using devices to shop and compare, whether Macy's devices or their own

  • Retrieve additional merchandise at customers' request (i.e., retrieve merchandise from stockroom; pull merchandise to assist customers in fitting room)

  • Develop new business and expand client base through in-store interaction, suggestive selling, and on the floor presence

  • Maintain department recovery standards, including selling floor and fitting rooms

  • Deliver optimal merchandise execution presentation through merchandise placement, execution, and style, including visual elements

  • Ensure accurate merchandise pricing, and process markdowns in a timely and accurate manner

  • Assist the Support Colleague Team in the movement of fixtures and merchandise for new product, seasonal changes, and clearance sets

  • Assist in inventory and markdown process

  • Assist in picking, packing, and shipping merchandise to fulfill digital customer orders

  • Adhere to Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

  • Perform other duties as assigned

  • Regular, dependable attendance and punctuality

Qualifications and Competencies:

  • No education or experience required

  • Strong interpersonal skills with proven ability to communicate and share information with customers, peers, and store management

  • Resourceful self-starter; ability to work independently and as part of a team, and adapt quickly to changing priorities

  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

  • Ability to use a calculator to perform simple mathematical functions, including percentages

Physical Requirements:

  • Frequently required to walk and stand for prolonged periods of time

  • Frequent use of computers and other technology, including cash register and handheld equipment

  • Frequently required to lift/move up to 25lbs

  • Involves hearing, color vision and close vision

  • May involve reaching, crouching, kneeling, stooping

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Promotion Associate (Part Time) Center City Philadelphia

Breakthru Beverage Group

Posted 5 days ago

VIEW JOBS 8/6/2022 12:00:00 AM 2022-11-04T00:00 Overview The Promotion Associate is responsible for driving brand presence and increasing sales for BBG brands through their participation in creative and impactful in-store/market events. They will attend targeted promotions in the field driving consumer engagement and building relationships with consumers and our brands. Great opportunity for individuals seeking to enhance their customer service and marketing skills. Individuals that enjoy working with the public, stay at home moms/dads, retirees and college students are encourage to apply. Responsibilities * Achieve sell through from all new distribution and select items by working with account staff to identify and communicate selling opportunities, completing required surveys and tracking bottles sold per hour during event * Educate clients, account staff and other promotion Associates on assigned labels. * Remain aware of current inventory and out of stock situations and alerts National Account Manager to possible fluctuations * Maintain account standards as determined by management and use effective/current point of sale materials when appropriate to ensure maximum brand visibility * Work cohesively with all other personnel, including chain staff, additional distributors and suppliers to increase brand sales and ensure successful promotional events * Deliver exceptional customer care to member's as expected by account standards and guidance * Maintain professional and industry knowledge by attending educational workshops, BBG brand training, reviewing professional publications and establishing personal networks * Completes all necessary training programs by attending, participating, and passing all required tests as defined by management * Other duties, as assigned by the jobholder's supervisor, may also be required. Qualifications * High School diploma or equivalent required * Basic PC skills using MS Office and other various computer programs including presentation software * Must be a results-oriented professional with verbal/written communication skills using diplomacy and discretion as well as customer service skills * Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines * Utilize sound judgement and problem-solving skills * Ability to work in fast-paced, high-volume, team environment Preferred Qualifications: * Bachelor's degree in related field and/or equivalent training and work experience preferred * An understanding of wine, beer and spirits is required. Experience in the on/off premise wine sales/service environment is highly preferred * Individuals with strong accounting, technical, customer service and interpersonal expertise preferred Physical Requirements: * While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone Competencies: * Accountable for meeting own targets, work is reviewed periodically * Problems encountered will be defined, repetitive, and routine with a solution readily available This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Responsibilities, tasks, and duties of individual jobholders may vary from the above description. #LI-Hybrid EEO Statement Breakthru Beverage Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available Here, if you need a reasonable accommodation because of a disability for any part of the employment process, please call (708) 298-3536 and let us know the nature of your request and your contact information. Category Sales/Trade Breakthru Beverage Group Philadelphia PA

Retail Sales Associate, Center City - Enhanced Part Time

Macy's, Inc.