Hilton Worldwide Wailea , HI 96816
Posted 3 weeks ago
The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for a Retail Sales Associate to join this incredible team!
Located on 40 acres of lush tropical gardens, this Forbes 4-Star property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in-room dining.
The ideal candidate will have at least six (6) months customer service is required and a flexible schedule to include days, nights, weekends and holidays.
Want to learn more? Hotel Website, Facebook, Instagram, YouTube
What will I be doing?
As a Retail Associate, you would be responsible for assisting guests and selling merchandise in a timely, friendly and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Greet and acknowledge guests upon arrival in the shop
Demonstrate knowledge of merchandise, styling and pricing
Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates and cards
Wrap merchandise and pack orders for shipping
Assist in conducting inventory and ensure adequate merchandise supply levels
Respond to guest inquiries and requests in a timely, friendly and efficient manner
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits
Access to your pay when you need it through DailyPay
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
Hilton Worldwide